Freemius

meowcrew

<p>Subscriptions can be canceled for many reasons. By learning these reasons through surveys and responding with appropriate offers, you can turn a potential cancellation into a continued subscription.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/ALtVGbFax-g?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>Important links:<br />
<strong><a href="https://meow-crew.com/plugin/cancellation-survey-and-offers-for-woocommerce-subscriptions" rel="nofollow ugc">Premium Version Page</a></strong> | <strong><a href="https://cancellation.meow-crew.com/demo" rel="nofollow ugc">Demo for Plugin Testing</a></strong> | <strong><a href="https://meow-crew.com/documentation/cancellation-surveys-offers-for-woo-subscriptions-documentation" rel="nofollow ugc">Plugin Documentation</a></strong></p>
<p>Cancellation Survey and Offers for WooCommerce Subscriptions helps you keep more subscribers by addressing their concerns when they decide to cancel. This plugin lets you set up surveys to understand why customers are leaving and offers them discounts, or skip next renewal to encourage them to stay.</p>
<h3>Features</h3>
<ul>
<li><strong>Customizable Feedback Forms</strong>: Create surveys to understand why customers want to stop their subscriptions.</li>
<li><strong>Ask for details</strong>: Specify certain cancellation reasons that require users to provide a detailed response.</li>
<li><strong>Extended text editor</strong>: Use the extended editor in survey descriptions to attach media, style your text, and more.</li>
<li><strong>Segmented Surveys and Offers</strong>: Make different surveys and offers for various types of products and categories as well as user roles or accounts.</li>
<li><strong>Detailed Analytics</strong>: Track each cancellation attempt, cancellation reasons, and (in the premium version) the performance of retention offers in the survey dashboard.</li>
<li><strong>Numerous Hooks</strong>: Both survey and retention offer popups include multiple hooks for adding custom text, media, and more.</li>
</ul>
<h3>Premium Features</h3>
<ul>
<li><strong>Automated Retention Offers</strong>: Automatically offer retention incentives if certain survey answers are chosen.</li>
<li><strong>Offer discounts</strong>: Apply a discount to the userâ€™s subscription when they accept a retention offer to keep their subscription.</li>
<li><strong>Offer to skip renewal</strong>: Allow users to postpone their next renewal by one subscription period instead of canceling.</li>
<li><strong>Inherits Coupon Code Capabilities</strong>: Plugin’s discount offers are based on coupon codes, so you can utilize all features of coupon codes to create discounts.</li>
<li><strong>Subscription Duration Limits</strong>: Limit on whom discounts are offered based on how long the subscription has been active.</li>
<li><strong>Retention offers for trials</strong>: Exclude users still in their free trial from receiving retention offers.</li>
</ul>
<p>The plugin works with WooCommerce’s recurring coupon codes to offer discounts when someone tries to cancel their subscription. It includes all the features of recurring coupon codes, such as fixed amount off, percentage off, or discounts for a set number of renewals. Additionally, since the discount system is based on regular WooCommerce coupons, you can enhance your discount strategies by integrating with other plugins that enhance coupon codes (like Smart Coupons). This combination gives you greater control over your discount offers, making it easier to tailor them to specific subscription scenarios.</p>
<h3>How to use</h3>
<ol>
<li><strong>Create cancellation survey</strong> – Design and deploy surveys to understand why customers might cancel their subscriptions. These surveys can be tailored to specific subscriber segments and product types, allowing you to gather precise feedback directly from the source.</li>
<li><strong>Add retention offer to cancellation survey</strong> – Attach specific discount offers (offers are based on coupons) or offer to skip next renewal, to your surveys that automatically trigger based on certain responses. This allows you to immediately address customer concerns with enticing offers, aiming to convert potential cancellations into retained subscriptions.</li>
<li><strong>Set limits to users, subscriptions, and products</strong> – Set restrictions to control who can receive retention offers and under what conditions. Set parameters based on user roles, subscription duration, and product categories to ensure offers are targeted and effective.</li>
<li><strong>Test surveys and offers</strong> – Make a test purchase of a subscription and attempt to cancel it through the user account. Choose a cancellation reason and check if you receive a discount offer (provided the reason is linked to an offer). If an offer is presented, accept it and verify how the total is adjusted.</li>
<li><strong>Track retention success in dashboard</strong> – Go to Survey Answers in the Surveys & Offers tab, where you can view all cancellation attempts along with the selected reasons, the coupon codes offered, and their success status.</li>
</ol>
<p>By making retention offers and collecting feedback during the cancellation process, the Cancellation Survey and Offers for WooCommerce Subscriptions plugin helps you address subscriber concerns effectively, encouraging them to reconsider their decision to cancel.</p>


Cancellation Survey and Offers for Woo Subscriptions

Increase retention for WooCommerce Subscriptions by making retention offers (discounts or skip renewal), and collecting feedback with surveys when cus …

wppath

<p>“Subscriptions & Recurring Payments for WooCommerce” revamp your regular eCommerce store into a subscriptions store. So that you can provide subscription based products and services along with simple and variable products. You can sell your subscription product and service for physical as well as downloadable products. You are also allowed to apply sign up fee and trial period on your products and services.</p>
<p>Avail of the woocommerce recurring payments revenue along with a complete subscription plan with paypal and stripe. “Subscriptions & Recurring Payments for WooCommerce” Plugin allow you to collect repeated payments using WooCommerce subscriptions orders on your eCommerce store with features convenient for both admin and users.</p>
<p>So, you can efficiently manage your eCommerce store with the “Subscriptions & Recurring Payments for WooCommerce” plugin.</p>
<h3>Why Use “Subscriptions & Recurring Payments for WooCommerce” plugin ?</h3>
<p>👉 Multiple billing schedules available to suit your store’s needs<br />
👉 Integration with stripe and paypal payment gateways for automatic recurring payments<br />
👉 Necessary hook and filter for apply other payment gateways who allow automatic recurring payments.<br />
👉 Supports manual renewal payments through any WooCommerce payment gateway, along with automatic email invoices and receipts<br />
👉 Supports automatic re billing on failed subscription payments, so you never lose revenue<br />
👉 Cancel subscription on failed subscription payment based on admin permission.<br />
👉 Give subscribers the ability to manage their own plan, including upgrading or downgrading.<br />
👉 Built-in renewal notifications and automatic emails let you and your customers know when subscription payments have been processed, so there are never any surprises.<br />
👉 Detailed reports allow you to keep track of recurring revenue, number of active subscribers, and more…</p>
<h3>“Subscriptions & Recurring Payments for WooCommerce” FEATURES</h3>
<p>= Free Trial period & Sign-Up Fees =<br />
👉 Charge an initial amount to account for customer setup costs, or allow customers to try before buy, by adding sign-up fees and free trials to any subscription product</p>
<h4>Variable Subscriptions</h4>
<p>👉 Create variable subscription products as like default variable product and allow your customers to choose a subscription variable product or service that suits their needs.</p>
<h4>Subscription Management</h4>
<p>👉 Store owners get full-featured subscription management from “Woo Subscription” menu. You can suspend or cancel a subscription, change the trial expiration, add items, shipping, fees or taxes to the subscription or modify the recurring total for future payments.</p>
<h4>Subscriber Account Management</h4>
<p>👉 Your customers can also manage their own subscriptions from their profile. With the My Account > Subscription page, subscribers can suspend or cancel a subscription, change the shipping address or payment method for future renewals and upgrade or downgrade their subscription.</p>


Subscriptions & Recurring Payments for WooCommerce

Let's start customers subscribe to your products or services and pay as weekly, monthly or annual basis.

Cancellation Survey and Offers for Woo Subscriptions vs Subscriptions & Recurring Payments for WooCommerce