albertosouza

Eduardo Marques

<p>Caramelo AI allows you to integrate an AI chatbot with your WooCommerce store, helping customers with product recommendations, answering FAQs, and improving user engagement.</p>
<h4>Features</h4>
<p>Seamless integration with WooCommerce.</p>
<p>AI-powered chatbot with access to products and services.</p>
<p>Admin settings page to configure API keys.</p>
<p>Supports AJAX add-to-cart functionality.</p>
<p>Easy installation and setup.</p>
<h3>External Services</h3>
<p>This plugin relies on external services provided by Caramelo AI to function properly. These services are required for the chatbot to operate, and data is exchanged between your site and Caramelo AI under specific conditions described below.</p>
<ol>
<li>
<p>https://app.carameloai.com</p>
<ul>
<li><strong>Purpose</strong>: Main API used to handle chatbot features, such as conversation management, product recommendations, and syncing store configuration.  </li>
<li><strong>Data sent</strong>:
<ul>
<li>User messages and chatbot interactions  </li>
<li>Product data from your WooCommerce store  </li>
<li>Store settings and configuration  </li>
</ul>
</li>
<li><strong>When data is sent</strong>:
<ul>
<li>When users interact with the chatbot  </li>
<li>When the plugin synchronizes data with Caramelo AI  </li>
</ul>
</li>
<li><strong>Terms of Service</strong>: Not publicly available yet  </li>
<li><strong>Privacy Policy</strong>: Not publicly available yet  </li>
</ul>
</li>
<li>
<p>https://static.carameloai.com</p>
<ul>
<li><strong>Purpose</strong>: Provides static assets like the chatbot interface and SDK files.  </li>
<li><strong>Data sent</strong>: None (files are loaded via read-only access).  </li>
<li><strong>When data is accessed</strong>: When the chatbot loads on your website.  </li>
<li><strong>Terms of Service</strong>: Not publicly available yet  </li>
<li><strong>Privacy Policy</strong>: Not publicly available yet  </li>
</ul>
</li>
</ol>
<p>Note: These services are essential for the plugin’s functionality. By installing and using this plugin, you acknowledge and accept the usage of these services.</p>


Caramelo AI

Caramelo AI integrates AI-powered chatbots into your WordPress website to assist customers and enhance their shopping experience.

Antalyze

<p>The <strong>Antalyze Live Chat and AI Chatbot</strong> plugin brings enterprise-grade AI customer support to your WordPress site. Transform your website’s customer experience with intelligent AI-powered conversations, omnichannel support, and advanced integrations.</p>
<h4>🚀 All-in-One AI Chatbot Platform</h4>
<p>Antalyze is trusted by hundreds of businesses for automating customer support, increasing engagement, and driving growth with intelligent AI solutions.</p>
<h4>⭐ Key Features</h4>
<ul>
<li><strong>Easy Setup</strong>: Install and configure in minutes – Go live in under 10 minutes</li>
<li><strong>Multiple Display Types</strong>: Choose between Bubble chat or FSP (Full Screen Page) widget</li>
<li><strong>Page Control</strong>: Select which pages to display the widget on</li>
<li><strong>Exclude Pages</strong>: Specify pages where the widget shouldn’t appear</li>
<li><strong>Responsive Design</strong>: Works perfectly on desktop and mobile devices</li>
<li><strong>No Coding Required</strong>: Simple point-and-click configuration</li>
<li><strong>Lightweight</strong>: Minimal impact on site performance</li>
</ul>
<h4>🌐 Omnichannel Support</h4>
<ul>
<li><strong>Multi-Platform Integration</strong>: Web, WhatsApp, Instagram, Messenger</li>
<li><strong>Unified Experience</strong>: Consistent customer support across all channels</li>
<li><strong>Social Media Ready</strong>: Seamless integration with social platforms</li>
</ul>
<h4>🛍️ E-commerce Integration</h4>
<ul>
<li><strong>Shopify & WooCommerce</strong>: Direct integration with your store</li>
<li><strong>Product Intelligence</strong>: Bot understands your products, inventory, and orders</li>
<li><strong>Purchase Assistance</strong>: Help customers with purchases and inquiries</li>
<li><strong>Order Management</strong>: Automated order tracking and support</li>
</ul>
<h4>🧠 Advanced AI Technology</h4>
<ul>
<li><strong>Semantic Search</strong>: Contextual understanding for accurate responses</li>
<li><strong>Document-Based Training</strong>: Upload PDFs, DOCX, TXT, FAQs, Notion pages</li>
<li><strong>Knowledge Base Management</strong>: Centralized documentation system</li>
<li><strong>Real-time Learning</strong>: AI improves from every interaction</li>
</ul>
<h4>👥 Intelligent Support System</h4>
<ul>
<li><strong>Smart Ticket System</strong>: Automated ticket creation with full context</li>
<li><strong>Live Chat Monitoring</strong>: Human agents can take over any conversation</li>
<li><strong>Team Collaboration</strong>: Seamless handoffs between AI and human agents</li>
<li><strong>Agent Permissions</strong>: Manage team access and responsibilities</li>
</ul>
<h4>📊 Analytics & Insights</h4>
<ul>
<li><strong>Performance Dashboard</strong>: Deep insights into chat performance and engagement</li>
<li><strong>Topic & Intent Analysis</strong>: Understand what customers are asking</li>
<li><strong>Real-time Monitoring</strong>: Live dashboards with instant alerts</li>
<li><strong>KPI Tracking</strong>: Monitor and optimize your support metrics</li>
</ul>
<h4>🌍 Global & Enterprise Features</h4>
<ul>
<li><strong>Multi-Language Support</strong>: 40+ languages with automatic detection</li>
<li><strong>Real-time Translation</strong>: Break language barriers instantly</li>
<li><strong>Enterprise Security</strong>: GDPR compliance and encrypted communications</li>
<li><strong>Custom Integrations</strong>: APIs for Slack, Teams, Salesforce, and more</li>
</ul>
<h4>💡 Why Choose Antalyze?</h4>
<p>Antalyze provides cutting-edge AI chat technology that helps you:<br />
– <strong>24/7 Customer Engagement</strong>: Intelligent responses around the clock<br />
– <strong>Lead Capture</strong>: Automatically capture and qualify leads<br />
– <strong>Instant Support</strong>: Provide immediate customer assistance<br />
– <strong>Increase Conversions</strong>: Guide customers through the purchase process<br />
– <strong>Reduce Support Costs</strong>: Automate routine inquiries and tasks<br />
– <strong>Scale Globally</strong>: Support customers in their native language</p>
<h4>Getting Started</h4>
<ol>
<li>Install and activate the plugin</li>
<li>Get your Widget ID from your <a href="https://app.antalyze.ai" rel="nofollow ugc">Antalyze Dashboard</a></li>
<li>Go to Settings > Antalyze Chat in your WordPress admin</li>
<li>Enter your Widget ID and configure settings</li>
<li>Save and enjoy intelligent chat on your site!</li>
</ol>
<h4>Support</h4>
<p>Need help? We’re here for you:<br />
– <a href="https://antalyze.ai/docs/" rel="nofollow ugc">Documentation</a><br />
– <a href="https://antalyze.ai/contact/" rel="nofollow ugc">Support Center</a><br />
– <a href="https://antalyze.ai/contact" rel="nofollow ugc">Contact Us</a></p>
<h3>Privacy Policy</h3>
<p>This plugin connects to the Antalyze service to provide chat functionality. When users interact with the chat widget, their messages and basic information may be sent to Antalyze servers for processing. Please review Antalyze’s privacy policy at https://antalyze.ai/privacy for more information about data handling.</p>
<h3>Third-party Services</h3>
<p>This plugin relies on the Antalyze service:<br />
– Service URL: https://app.antalyze.ai<br />
– Privacy Policy: https://antalyze.ai/privacy<br />
– Terms of Service: https://antalyze.ai/terms</p>
<h3>Source Code and Build Instructions</h3>
<p>The human‑readable source for our minified chat widget is public:<br />
https://github.com/errahulcs/Antalyze-Live-Chat-and-AI-Chatbot</p>
<p>Readable files: chat-widget.js, chat-widget.css<br />
Minified files (distributed in this plugin): dist/chat-widget.min.js, dist/chat-widget.min.css</p>
<p>To reproduce the minified files from the readable ones, see the build steps in the repository README.</p>
<p><strong>WordPress.org Compliance Note:</strong><br />
The chat widget has been optimized for WordPress.org compliance. All external dependencies (including Swiper CSS) are now loaded locally to prevent remote CDN calls. The plugin enqueues all necessary stylesheets and scripts from the local plugin directory only.</p>


Antalyze Live Chat and AI Chatbot

Add Antalyze AI chat widget to your WordPress site. Easily integrate intelligent chat functionality with customizable settings.

Caramelo AI vs Antalyze Live Chat and AI Chatbot