Eduardo Marques

albertosouza

Caramelo AI allows you to integrate an AI chatbot with your WooCommerce store, helping customers with product recommendations, answering FAQs, and improving user engagement.
<h4>Features</h4>
Seamless integration with WooCommerce.
AI-powered chatbot with access to products and services.
Admin settings page to configure API keys.
Supports AJAX add-to-cart functionality.
Easy installation and setup.
<h3>External Services</h3>
This plugin relies on external services provided by Caramelo AI to function properly. These services are required for the chatbot to operate, and data is exchanged between your site and Caramelo AI under specific conditions described below.
<ol>
<li>
https://app.carameloai.com
<ul>
<li>Purpose: Main API used to handle chatbot features, such as conversation management, product recommendations, and syncing store configuration. </li>
<li>Data sent:
<ul>
<li>User messages and chatbot interactions </li>
<li>Product data from your WooCommerce store </li>
<li>Store settings and configuration </li>
</ul>
</li>
<li>When data is sent:
<ul>
<li>When users interact with the chatbot </li>
<li>When the plugin synchronizes data with Caramelo AI </li>
</ul>
</li>
<li>Terms of Service: Not publicly available yet </li>
<li>Privacy Policy: Not publicly available yet </li>
</ul>
</li>
<li>
https://static.carameloai.com
<ul>
<li>Purpose: Provides static assets like the chatbot interface and SDK files. </li>
<li>Data sent: None (files are loaded via read-only access). </li>
<li>When data is accessed: When the chatbot loads on your website. </li>
<li>Terms of Service: Not publicly available yet </li>
<li>Privacy Policy: Not publicly available yet </li>
</ul>
</li>
</ol>
Note: These services are essential for the plugin’s functionality. By installing and using this plugin, you acknowledge and accept the usage of these services.

Caramelo AI

Caramelo AI integrates AI-powered chatbots into your WordPress website to assist customers and enhance their shopping experience.

kognetiks

Quiet Proof for Your Website
Most websites are having conversations you never see.
Visitors ask questions, express confusion, or look for answers without ever filling out a form or opening a ticket. Traditional analytics don’t show this. Chat logs are too noisy to monitor at scale.
Kognetiks Chatbot turns those invisible interactions into quiet proof of value.
Instead of guessing whether your chatbot is helping, you receive clear, human-readable summaries that show what visitors asked, where AI helped, and where attention may be needed.
No dashboards to babysit. 
No transcripts to dig through. 
Just insight, delivered.
<h3>What Makes This Different</h3>
Kognetiks is not a novelty chatbot. It is build for understanding, oversight, and long-term use.
It is designed for visibility, oversight, and measurable outcomes, so you can understand how AI is actually being used on your site.
AI assists. 
Humans decide.
<h3>Who This Is For</h3>
This plugin is a strong fit if you:
<ul>
<li>Want to know what visitors are really asking</li>
<li>Care about intent, not just answers</li>
<li>Need proof that AI is providing value</li>
<li>Prefer insight delivered automatically</li>
<li>Value transparency over black-box automation</li>
</ul>
Common users include:
<ul>
<li>Agencies managing client websites</li>
<li>Consultants and site owners</li>
<li>Product and content teams</li>
<li>Founders who want clarity, not noise</li>
</ul>
<h3>Who This Is Not For</h3>
This plugin may not be a fit if you:
<ul>
<li>Only want a novelty chatbot</li>
<li>Expect AI to operate without human oversight</li>
<li>Prefer opaque or fully autonomous systems</li>
<li>Don’t want visibility into AI behavior</li>
</ul>
<h3>Key Outcomes</h3>
With Kognetiks, you can:
<ul>
<li>See what visitors asked without reading every transcript</li>
<li>Understand engagement and intent patterns over time</li>
<li>Identify unanswered questions and content gaps</li>
<li>Demonstrate real, ongoing value from conversational AI</li>
</ul>
<h3>Conversation Digest</h3>
Automatically summarizes real chatbot interactions, including:
<ul>
<li>Common questions and themes</li>
<li>Signals of confusion, friction, or opportunity</li>
<li>High-level engagement and sentiment indicators</li>
</ul>
Reports are delivered automatically to your inbox.
No dashboards required.
<h3>Proof-of-Value Reporting</h3>
Turns invisible chatbot activity into visible outcomes:
<ul>
<li>Usage and engagement trends</li>
<li>Evidence of support and efficiency gains</li>
<li>Insight you can act on or share</li>
</ul>
Ideal for agencies, consultants, and teams who need to justify ongoing value.
<h3>Key Features</h3>
<ul>
<li>Conversation Digest summaries</li>
<li>Proof-of-value reporting</li>
<li>Reports are designed to be shared as-is, without explanation</li>
<li>Supports multiple AI engines (OpenAI, Azure OpenAI, NVIDIA, Anthropic, Mistral, DeepSeek, Google, JAN.AI)</li>
<li>Knowledge Navigator for site-aware responses</li>
<li>Custom assistants for specific purposes</li>
<li>Conversation logging with export options</li>
<li>Sentiment and engagement signals</li>
<li>Optional voice and speech support</li>
<li>Embedded or floating chat via shortcode</li>
</ul>
<h3>Philosophy</h3>
Designed for visibility, not guesswork.
The Kognetiks Chatbot helps you understand when AI is helping, when it needs adjustment, and where small changes can quietly make a big difference.
<h3>External Services</h3>
The Kognetiks Chatbot plugin relies on external AI services to provide chatbot functionality. It sends user queries and related data to a third-party AI provider for processing and response generation. By using this plugin, you agree to abide by each service’s terms of service and privacy policy:
<ul>
<li>OpenAI: <a href="https://platform.openai.com/terms" rel="nofollow ugc">Terms of Use</a> | <a href="https://openai.com/policies/privacy-policy/" rel="nofollow ugc">Privacy Policy</a></li>
<li>Azure OpenAI: <a href="https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy?tabs=azure-portal" rel="nofollow ugc">Terms of Use</a> | <a href="https://www.microsoft.com/en-us/privacy/privacystatement" rel="nofollow ugc">Privacy Policy</a></li>
<li>NVIDIA: <a href="https://www.nvidia.com/en-us/about-nvidia/nv-accounts/" rel="nofollow ugc">Terms of Use</a> | <a href="https://www.nvidia.com/en-us/about-nvidia/privacy-policy/" rel="nofollow ugc">Privacy Policy</a></li>
<li>Anthropic: <a href="https://www.anthropic.com/legal/consumer-terms" rel="nofollow ugc">Terms of Service</a> | <a href="https://docs.anthropic.com/en/docs/legal-center/privacy" rel="nofollow ugc">Privacy Policy</a></li>
<li>DeepSeek: <a href="https://chat.deepseek.com/downloads/DeepSeek%20User%20Agreement.html" rel="nofollow ugc">Terms of Use</a> | <a href="https://chat.deepseek.com/downloads/DeepSeek%20Privacy%20Policy.html" rel="nofollow ugc">Privacy Policy</a></li>
<li>Mistral: <a href="https://mistral.ai/terms#terms-of-service" rel="nofollow ugc">Terms of Service</a> | <a href="https://mistral.ai/terms#privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
<li>Google: <a href="https://ai.google.dev/gemini-api/terms" rel="nofollow ugc">Terms of Use</a> | <a href="https://policies.google.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
<li>JAN.AI: <a href="https://jan.ai/about" rel="nofollow ugc">About</a> | <a href="https://jan.ai/docs/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
IMPORTANT:
<ul>
<li>
This plugin requires an API key from OpenAI, NVIDIA, Anthropic, DeepSeek, Mistral, Google, or JAN.AI to function. Without an API key, the chatbot cannot process user queries.
</li>
<li>
Obtain API keys here:
<ul>
<li><a href="https://platform.openai.com/account/api-keys" rel="nofollow ugc">OpenAI API Keys</a></li>
<li><a href="https://azure.microsoft.com/en-us/pricing/purchase-options/azure-account?icid=ai-services" rel="nofollow ugc">Azure API Keys</a></li>
<li><a href="https://developer.nvidia.com/nim" rel="nofollow ugc">NVIDIA API Keys</a></li>
<li><a href="https://www.anthropic.com/" rel="nofollow ugc">Anthropic API Keys</a></li>
<li><a href="https://platform.deepseek.com/sign_in" rel="nofollow ugc">DeepSeek API Keys</a></li>
<li><a href="https://console.mistral.ai/api-keys" rel="nofollow ugc">Mistral API Keys</a></li>
<li><a href="https://aistudio.google.com/api-keys" rel="nofollow ugc">Google API Keys</a></li>
</ul>
</li>
<li>
By entering your API key from the AI provider of your choice and activating the chatbot, you:
<ul>
<li>Consent to sending user queries and related data to the selected AI provider for processing and response generation.</li>
<li>Agree to abide by the provider’s terms of service, pricing, and privacy policy.</li>
<li>Acknowledge that your data, including text submitted by users, may be transferred to and processed by the AI platform in accordance with its privacy policy.</li>
</ul>
</li>
</ul>
NOTE: You are responsible for any fees associated with the use of the selected AI platform. Be sure to review each provider’s pricing and usage policies before proceeding.
<h3>Disclaimer</h3>
WordPress, OpenAI, ChatGPT, NVIDIA, NIM, Anthropic, Claude, DeepSeek, Mistral, Azure and related trademarks are the property of their respective owners. Kognetiks is an independent entity and is not affiliated with, endorsed by, or sponsored by WordPress Foundation, OpenAI, NVIDIA, Anthropic, DeepSeek, or Mistral.

Kognetiks Chatbot for WordPress


1 star until they implement the ability to use a custom model. This should already be a feature.


Doesn't allow Custom Models

Quiet proof that your website is working. Turn real visitor conversations into clear insight, automatically. No dashboards. No guesswork.

Caramelo AI vs Kognetiks Chatbot for WordPress