albertosouza

Eduardo Marques

<p>Caramelo AI allows you to integrate an AI chatbot with your WooCommerce store, helping customers with product recommendations, answering FAQs, and improving user engagement.</p>
<h4>Features</h4>
<p>Seamless integration with WooCommerce.</p>
<p>AI-powered chatbot with access to products and services.</p>
<p>Admin settings page to configure API keys.</p>
<p>Supports AJAX add-to-cart functionality.</p>
<p>Easy installation and setup.</p>
<h3>External Services</h3>
<p>This plugin relies on external services provided by Caramelo AI to function properly. These services are required for the chatbot to operate, and data is exchanged between your site and Caramelo AI under specific conditions described below.</p>
<ol>
<li>
<p>https://app.carameloai.com</p>
<ul>
<li><strong>Purpose</strong>: Main API used to handle chatbot features, such as conversation management, product recommendations, and syncing store configuration.  </li>
<li><strong>Data sent</strong>:
<ul>
<li>User messages and chatbot interactions  </li>
<li>Product data from your WooCommerce store  </li>
<li>Store settings and configuration  </li>
</ul>
</li>
<li><strong>When data is sent</strong>:
<ul>
<li>When users interact with the chatbot  </li>
<li>When the plugin synchronizes data with Caramelo AI  </li>
</ul>
</li>
<li><strong>Terms of Service</strong>: Not publicly available yet  </li>
<li><strong>Privacy Policy</strong>: Not publicly available yet  </li>
</ul>
</li>
<li>
<p>https://static.carameloai.com</p>
<ul>
<li><strong>Purpose</strong>: Provides static assets like the chatbot interface and SDK files.  </li>
<li><strong>Data sent</strong>: None (files are loaded via read-only access).  </li>
<li><strong>When data is accessed</strong>: When the chatbot loads on your website.  </li>
<li><strong>Terms of Service</strong>: Not publicly available yet  </li>
<li><strong>Privacy Policy</strong>: Not publicly available yet  </li>
</ul>
</li>
</ol>
<p>Note: These services are essential for the plugin’s functionality. By installing and using this plugin, you acknowledge and accept the usage of these services.</p>


Caramelo AI

Caramelo AI integrates AI-powered chatbots into your WordPress website to assist customers and enhance their shopping experience.

CyBreed

<p>CYBREED Chat Integration allows you to easily add an AI-powered chat widget to your WordPress website. The plugin provides a seamless integration with CYBREED’s chat service, allowing you to:</p>
<ul>
<li>Add an AI chat widget to your website</li>
<li>Customize where the chat appears</li>
<li>Manage chat settings directly from WordPress</li>
<li>View chat conversations and analytics</li>
<li>Train your AI with custom knowledge</li>
</ul>
<h4>Features</h4>
<ul>
<li>Easy setup and configuration</li>
<li>Flexible display options (all pages, specific pages, or exclude pages)</li>
<li>Customizable chat appearance</li>
<li>Real-time conversation tracking</li>
<li>Advanced AI training capabilities</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 6.5 or higher</li>
<li>PHP 7.4 or higher</li>
<li>A CYBREED account (free or paid)</li>
</ul>
<h3>External services</h3>
<p>This plugin establishes a connection between your website and the CyBreed platform via an API, making it easy to access and configure the chat widget from the platform. Additionally, these connections allow direct communication with one of our chat models which helps you configure or understand how the plugin works.</p>
<h4>Data Collection</h4>
<p>Automatically Generated Identifiers (UUIDs): We generate and store random UUIDs to match ongoing conversations. These UUIDs help us keep track of session information but do not include personally identifiable information (“PII”) such as your name, email, or other direct identifiers.</p>
<p>Non-Personal Information: We may automatically collect certain technical information when you use the Services, including device information, browser type, and usage data. This information is generally used to improve our Services.</p>
<p>Conversations and Content: Conversations you have on CyBreed may be processed through our integrations with OpenAI. We do not sell these conversations or share them for marketing purposes. They are stored or cached as necessary to facilitate the AI-driven functionalities, subject to OpenAI’s own terms and conditions.</p>
<p>All this data is managed when you interact with the plugin or the implemented chat widget of your choice, as well as the helper widget displayed on the plugin’s dashboard.</p>
<p>These terms and privacy policy can be further reviewed at https://cybreed.ai/privacy-policy.</p>


CYBREED – Chat integration

Integrate CYBREED's AI-powered chat widget into your WordPress website.

Caramelo AI vs CYBREED – Chat integration