albertosouza

Eduardo Marques

Caramelo AI allows you to integrate an AI chatbot with your WooCommerce store, helping customers with product recommendations, answering FAQs, and improving user engagement.
<h4>Features</h4>
Seamless integration with WooCommerce.
AI-powered chatbot with access to products and services.
Admin settings page to configure API keys.
Supports AJAX add-to-cart functionality.
Easy installation and setup.
<h3>External Services</h3>
This plugin relies on external services provided by Caramelo AI to function properly. These services are required for the chatbot to operate, and data is exchanged between your site and Caramelo AI under specific conditions described below.
<ol>
<li>
https://app.carameloai.com
<ul>
<li>Purpose: Main API used to handle chatbot features, such as conversation management, product recommendations, and syncing store configuration. </li>
<li>Data sent:
<ul>
<li>User messages and chatbot interactions </li>
<li>Product data from your WooCommerce store </li>
<li>Store settings and configuration </li>
</ul>
</li>
<li>When data is sent:
<ul>
<li>When users interact with the chatbot </li>
<li>When the plugin synchronizes data with Caramelo AI </li>
</ul>
</li>
<li>Terms of Service: Not publicly available yet </li>
<li>Privacy Policy: Not publicly available yet </li>
</ul>
</li>
<li>
https://static.carameloai.com
<ul>
<li>Purpose: Provides static assets like the chatbot interface and SDK files. </li>
<li>Data sent: None (files are loaded via read-only access). </li>
<li>When data is accessed: When the chatbot loads on your website. </li>
<li>Terms of Service: Not publicly available yet </li>
<li>Privacy Policy: Not publicly available yet </li>
</ul>
</li>
</ol>
Note: These services are essential for the plugin’s functionality. By installing and using this plugin, you acknowledge and accept the usage of these services.

Caramelo AI

Caramelo AI integrates AI-powered chatbots into your WordPress website to assist customers and enhance their shopping experience.

laxi.ai

Laxi AI for WooCommerce adds an intelligent chatbot to your online store, helping customers find products, answer questions, and improve their shopping experience. Our AI chatbot learns from your product catalog and customer interactions to provide accurate and helpful responses.
<h4>Features</h4>
<ul>
<li>Easy one-click setup</li>
<li>AI-powered product recommendations</li>
<li>24/7 customer support automation</li>
<li>Customizable chatbot appearance</li>
<li>Detailed analytics on customer inquiries</li>
<li>Seamless WooCommerce integration</li>
</ul>
<h3>External Services</h3>
This plugin connects to the Laxi AI platform to provide AI-powered chatbot functionality for your WooCommerce store. These connections are necessary for the core features of the plugin to work.
<h4>Laxi AI Platform (https://laxi.ai)</h4>
Purpose: Provides the chatbot management interface, AI training, and analytics dashboard.
Data Shared: 
* Store URL and name 
* Store administrator email (for account creation/linking) 
* WooCommerce API authentication credentials (consumer key and secret) 
* Basic store information (theme, plugin list, WordPress version)
When Data is Shared: 
* During initial plugin setup 
* When configuring or updating chatbot settings 
* When the Laxi AI dashboard is accessed
Terms of Service: <a href="https://www.laxi.ai/legal/terms" rel="nofollow ugc">https://www.laxi.ai/legal/terms</a> 
Privacy Policy: <a href="https://www.laxi.ai/legal/privacy" rel="nofollow ugc">https://www.laxi.ai/legal/privacy</a>
<h4>Laxi Chatbot Service (https://laxi-configurator-runner-843713389587.europe-west1.run.app)</h4>
Purpose: Hosts and serves the chatbot script that is displayed on your website and processes customer interactions.
Data Shared: 
* Store URL 
* Product catalog data via WooCommerce API 
* Customer chat messages (when customers interact with the chatbot) 
* Order information (when relevant to customer inquiries)
When Data is Shared: 
* When the chatbot script loads on your website pages 
* During customer interactions with the chatbot 
* When checking connection status in the admin dashboard
Terms of Service: <a href="https://www.laxi.ai/legal/terms" rel="nofollow ugc">https://www.laxi.ai/legal/terms</a> 
Privacy Policy: <a href="https://www.laxi.ai/legal/privacy" rel="nofollow ugc">https://www.laxi.ai/legal/privacy</a>
<h4>Data Transmission Summary</h4>
The plugin transmits data to the following services:
<ul>
<li>https://laxi.ai – Main service for account management and chatbot configuration</li>
<li>https://laxi-configurator-runner-843713389587.europe-west1.run.app – API service for chatbot functionality and WooCommerce integration</li>
</ul>
The following data may be transmitted: 
* Your site URL and store name 
* WooCommerce product data to configure and train the chatbot 
* Customer chat interactions (processed on Laxi servers to generate responses)
No customer personal data is stored permanently on Laxi servers beyond what is necessary to provide the service.
<h3>User Data Storage</h3>
Customer chat transcripts and interactions are stored on Laxi AI’s secure servers to improve the chatbot’s responses and provide analytics. No credit card or payment information is stored or processed by Laxi AI.
You can delete all store data from Laxi’s servers at any time by disconnecting your store in the plugin settings or contacting Laxi support.
<h3>Support</h3>
For support inquiries, please visit <a href="https://laxi.ai/contact" rel="nofollow ugc">https://laxi.ai/contact</a> or email team@laxi.ai.
<h3>How to Use</h3>
After installation and activation:
<ol>
<li>Navigate to the Laxi AI menu in your WordPress admin panel</li>
<li>Connect your store to your Laxi account</li>
<li>Configure your chatbot settings through the Laxi dashboard</li>
<li>Enable the chatbot on your site</li>
</ol>
The chatbot will now be available to your customers. You can monitor interactions and performance through the Laxi dashboard.

Laxi AI for WooCommerce

Integrate AI-powered chatbots with your WooCommerce store to provide instant customer support and product recommendations.

Caramelo AI vs Laxi AI for WooCommerce