albertosouza

Eduardo Marques

Caramelo AI allows you to integrate an AI chatbot with your WooCommerce store, helping customers with product recommendations, answering FAQs, and improving user engagement.
<h4>Features</h4>
Seamless integration with WooCommerce.
AI-powered chatbot with access to products and services.
Admin settings page to configure API keys.
Supports AJAX add-to-cart functionality.
Easy installation and setup.
<h3>External Services</h3>
This plugin relies on external services provided by Caramelo AI to function properly. These services are required for the chatbot to operate, and data is exchanged between your site and Caramelo AI under specific conditions described below.
<ol>
<li>
https://app.carameloai.com
<ul>
<li>Purpose: Main API used to handle chatbot features, such as conversation management, product recommendations, and syncing store configuration. </li>
<li>Data sent:
<ul>
<li>User messages and chatbot interactions </li>
<li>Product data from your WooCommerce store </li>
<li>Store settings and configuration </li>
</ul>
</li>
<li>When data is sent:
<ul>
<li>When users interact with the chatbot </li>
<li>When the plugin synchronizes data with Caramelo AI </li>
</ul>
</li>
<li>Terms of Service: Not publicly available yet </li>
<li>Privacy Policy: Not publicly available yet </li>
</ul>
</li>
<li>
https://static.carameloai.com
<ul>
<li>Purpose: Provides static assets like the chatbot interface and SDK files. </li>
<li>Data sent: None (files are loaded via read-only access). </li>
<li>When data is accessed: When the chatbot loads on your website. </li>
<li>Terms of Service: Not publicly available yet </li>
<li>Privacy Policy: Not publicly available yet </li>
</ul>
</li>
</ol>
Note: These services are essential for the plugin’s functionality. By installing and using this plugin, you acknowledge and accept the usage of these services.

Caramelo AI

Caramelo AI integrates AI-powered chatbots into your WordPress website to assist customers and enhance their shopping experience.

Rimoq AI

Rimoq is an AI-powered chatbot service that helps your visitors find information on your website quickly and efficiently. It learns from your content and provides instant answers to user questions.
With the Rimoq plugin, you can:
<ul>
<li>Automatically sync your WordPress posts and pages with Rimoq</li>
<li>Embed the Rimoq chatbot on your website with a simple configuration</li>
<li>Provide instant answers to your visitors’ questions</li>
<li>Improve user experience and reduce support requests</li>
<li>Track user interactions and gain insights into what your visitors are looking for</li>
</ul>
Rimoq also supports integration with popular messaging platforms like WhatsApp, Telegram, Facebook Messenger, Instagram, Discord, and Slack—allowing your AI assistant to engage with users beyond your website.
🌐 Rimoq supports 15+ languages out of the box and works on desktop, mobile, and tablet devices.
Note: This plugin relies on the Rimoq cloud service to provide its AI-powered features. The plugin itself will activate and load without any credentials, but in order to enable chatbot functionality, you must provide a valid Rimoq API Key.
You can sign up directly from the plugin’s “Signup” tab. After registering, you will receive an activation email. You must click the activation link in that email to activate your account and generate your API Key.
If you already have an account, you can generate or manage your API Key at: https://rimoq.com/apikey
<h3>Privacy policy and Terms of use</h3>
For more details on how data is handled, please refer to: 
* Privacy policy: https://rimoq.com/resources/texts/privacypolicy.txt 
* Terms of use: https://rimoq.com/resources/texts/tos.txt
We will notify you by email when these files change.
<h3>Highlights</h3>
🚀 AI-powered assistant trained on your WordPress content 
💬 Embedded chatbot with support for WhatsApp, Telegram, Instagram, Slack, and more 
🌍 Supports 15+ languages for multilingual audiences 
🔐 End-to-end encrypted API Key storage 
📊 Understand what your users are asking with real-time feedback
<h4>Key Features</h4>
<ul>
<li>Easy Setup: Configure your API Key and Bot ID, and you’re ready to go</li>
<li>Automatic Content Sync: Your posts and pages are automatically synced with Rimoq when published or updated</li>
<li>Bulk Sync: Sync all your existing content with a single click</li>
<li>Simple Embed: The chatbot script is automatically added to your website</li>
<li>Secure Storage: Your API Key is securely encrypted in the database</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install and activate the Rimoq plugin</li>
<li>Sign up for a Rimoq account through the plugin</li>
<li>Configure your API Key and Bot ID</li>
<li>Enable sync to start sending your content to Rimoq</li>
<li>The chatbot will appear on your website and start answering questions</li>
</ol>
<h3>Use of third party/external services</h3>
This plugin relies on external services provided by Rimoq.com to deliver AI-powered chatbot functionality. Below are all the external endpoints and data transfers:
<h4>External JavaScript File</h4>
https://rimoq.com/embed.js – Loaded to initialize and display the chatbot widget on the frontend 
* When: Loaded on every page where chatbot is enabled 
* Data sent: None (static JavaScript file) 
* Purpose: Initializes chatbot interface and handles user interactions
<h4>API Endpoints for Content Management</h4>
POST https://rimoq.com/bots/{bot_id}/sources/sync – Syncs WordPress content to Rimoq 
* When: Automatically when posts/pages are published or updated, and during manual re-sync 
* Data sent: 
 – bot_id: Your chatbot identifier 
 – post_id: WordPress post ID 
 – title: Post title (sanitized text) 
 – content: Post content (HTML tags stripped, sanitized) 
 – enabled: Boolean true 
 – url: Public URL of the post/page
POST https://rimoq.com/bots/{bot_id}/sources/syncDelete – Removes content from Rimoq when posts are unpublished/deleted 
* When: When posts are moved to draft, private, trashed, or deleted 
* Data sent: 
 – bot_id: Your chatbot identifier 
 – post_id: WordPress post ID to remove
<h4>User Registration and Authentication</h4>
POST https://rimoq.com/auth/signup – Creates new Rimoq account from plugin 
* When: User submits signup form in plugin settings 
* Data sent: 
 – email: User’s email address 
 – fullName: User’s full name 
 – phone: User’s phone number 
 – websiteUrl: WordPress site URL 
 – remote: Boolean true (indicates signup from plugin)
<h4>Bot Configuration Management</h4>
PATCH https://rimoq.com/bots/{bot_id} – Updates chatbot settings 
* When: User saves bot settings in WordPress admin 
* Data sent: 
 – name: Bot display name 
 – greeting: Bot greeting message 
 – theme: Visual theme (dark/light) 
 – primary_color: Hex color code 
 – default_language: Language code (e.g., en-GB) 
 – enabled: Boolean status
GET https://rimoq.com/bots/admin/{bot_id} – Retrieves current bot configuration 
* When: Loading bot settings tab 
* Data sent: Bot ID in URL, API key in Authorization header 
* Data received: Current bot settings
GET https://rimoq.com/bots/{bot_id} – Public bot configuration for widget 
* When: Chatbot widget initializes on frontend 
* Data sent: Bot ID in URL 
* Data received: Public bot configuration (name, greeting, theme, etc.)
<h4>Real-time Chat Communication</h4>
SSE https://rimoq.com/chat/{bot_id}/stream/{language} – Streaming chat responses 
* When: User sends message through chatbot widget 
* Data sent via URL parameters: 
 – bot_id: Chatbot identifier 
 – language: User’s selected language code 
 – message: User’s question/message (URL encoded) 
 – session_id: Randomly generated session identifier 
* Connection type: Server-Sent Events (SSE) for real-time streaming responses
<h4>Authentication</h4>
All API requests (except public endpoints) include: 
* Authorization header: “Bearer {encrypted_api_key}” 
* Content-Type: “application/json”
<h4>Local Storage Usage</h4>
The chatbot widget uses browser localStorage for enhanced user experience: 
* bot_selected_language: User’s preferred language setting 
* bot_session_id: Randomly generated session ID for grouping messages 
* bot_widget_open: Whether chatbot widget is currently open or closed
<h4>Security and Privacy</h4>
<ul>
<li>API keys are encrypted using AES-256-CBC or libsodium before storage</li>
<li>Session IDs are randomly generated and not linked to user accounts</li>
<li>No personally identifiable information is tracked without explicit user consent</li>
<li>All HTTPS connections use SSL verification disabled for compatibility (sslverify: false)</li>
</ul>
<h3>Privacy and Data Handling</h3>
This plugin does not track users without explicit consent.
No personally identifiable information (PII) is collected or stored. The only data transmitted to the external service is:
<ul>
<li>The user’s message (query)</li>
<li>A randomly generated session ID (used only to group messages within a session)</li>
</ul>
The session ID is fully anonymous and not linked to any user account, IP address, or personal data. No tracking or profiling of users occurs, and no other user data is stored or used beyond the current session context.
<h3>Integration</h3>
Rimoq can be connected not only to your WordPress site but also to popular messaging and social platforms, including:
<ul>
<li>WhatsApp</li>
<li>Telegram</li>
<li>Facebook Messenger</li>
<li>Instagram</li>
<li>Discord</li>
<li>Slack</li>
</ul>
This allows your AI assistant to operate across all channels your customers already use—no extra setup required beyond your Bot ID and API Key.
🔑 You can manage your API Key, Bot ID, and all integrations through your Rimoq dashboard at: 
https://rimoq.com/dashboard
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2 or later.

Rimoq

Add an AI-powered chatbot to your website that learns from your WordPress content and provides real-time answers to visitor questions.

Caramelo AI vs Rimoq