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<p>CartPinger connects your WooCommerce store to the official Meta WhatsApp Cloud API so you can reach customers where they actually read messages.</p>
<p><strong>Abandoned cart recovery</strong> — CartPinger automatically detects when a customer leaves without completing checkout and sends them a WhatsApp reminder with a direct link back to their cart. No email. No spam folder.</p>
<p><strong>Order notifications</strong> — Send automatic WhatsApp messages when an order is placed, paid, shipped, or completed. Customers stay informed without you lifting a finger.</p>
<p><strong>WhatsApp chat widget</strong> — Add a click-to-chat button to your storefront so customers can reach you instantly on WhatsApp.</p>
<p><strong>Bring your own account</strong> — CartPinger uses the official Meta WhatsApp Cloud API. You connect your own WhatsApp Business number. No middleman, no per-message fees beyond Meta’s standard rates.</p>
<p><strong>Block and classic checkout</strong> — Works with both the WooCommerce block checkout (WooCommerce 8.6+) and the classic shortcode checkout.</p>
<h4>Features</h4>
<ul>
<li>Abandoned cart recovery via WhatsApp — unlimited</li>
<li>Optional 24h and 48h follow-up messages (configurable in settings)</li>
<li>Optional automatic discount coupons in follow-ups (configurable)</li>
<li>Order notifications on Processing, Completed, and Cancelled</li>
<li>WhatsApp click-to-chat widget for the storefront</li>
<li>CSV export of all abandonment and recovery data</li>
<li>Works with both classic and block checkout</li>
</ul>
<h4>How it works</h4>
<ol>
<li>A customer adds items to their cart and starts checkout</li>
<li>They enter their phone number and check the WhatsApp consent checkbox</li>
<li>If they leave without completing the order, CartPinger waits 1 hour and sends a recovery message via WhatsApp</li>
<li>The message includes their name and a direct link back to their cart</li>
<li>If they complete the order, the recovery is marked as successful</li>
</ol>
<h4>Privacy and data</h4>
<p>CartPinger does not collect or transmit any data to servers operated by the plugin author. Customer phone numbers and message content are sent directly from your server to Meta (WhatsApp Cloud API) using your own access token. All data is stored in your own WordPress database.</p>
<p>This plugin connects to the Meta WhatsApp Cloud API (a third-party service). See the “External Services” section below for full details.</p>
<h4>Open source</h4>
<p>Source code available on GitHub under GPL-2.0-or-later.</p>
<h3>External Services</h3>
<p>CartPinger sends data to the Meta WhatsApp Cloud API to deliver messages.</p>
<h4>What data is sent</h4>
<ul>
<li>Customer WhatsApp phone number (collected at checkout with explicit opt-in)</li>
<li>Message template name and parameters (customer first name, recovery link)</li>
<li>Your Meta Access Token and Phone Number ID (stored locally, never sent to CartPinger servers)</li>
</ul>
<h4>When data is sent</h4>
<ul>
<li>When a recovery or order notification message is dispatched (outbound POST to graph.facebook.com)</li>
<li>When Meta delivers a status update for a sent message (inbound webhook from Meta)</li>
</ul>
<h4>External service</h4>
<p>Meta Platforms, Inc. — WhatsApp Cloud API</p>
<ul>
<li>Service URL: https://graph.facebook.com/</li>
<li>Terms of Service: https://developers.facebook.com/terms/</li>
<li>WhatsApp Business Terms: https://www.whatsapp.com/legal/business-terms/</li>
<li>Privacy Policy: https://www.facebook.com/privacy/policy/</li>
</ul>
<p>No data is ever sent to CartPinger’s servers. This plugin has no backend — all data stays in your WordPress database, except what is transmitted directly between your server and Meta’s API.</p>
<h4>Lemon Squeezy (only used if you enter a Supporter license key)</h4>
<p>CartPinger is fully free. If you choose to support the project by buying an optional Supporter license at cartpinger.com, the plugin verifies that key against the Lemon Squeezy licensing API once you click “Activate” in CartPinger <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Supporter, and again once per day to confirm it is still valid. No other data is sent. If you never enter a license key, this service is never contacted.</p>
<ul>
<li>Service URL: https://api.lemonsqueezy.com/</li>
<li>Terms of Service: https://www.lemonsqueezy.com/terms</li>
<li>Privacy Policy: https://www.lemonsqueezy.com/privacy</li>
</ul>
<h4>YouTube (only loaded inside the Setup wizard)</h4>
<p>Setup wizard step 1 embeds a third-party YouTube video that walks merchants through the Meta side of the WhatsApp Cloud API setup. The video iframe is loaded by your browser directly from youtube.com only while you view that wizard step in the WordPress admin. No data is sent from the plugin itself to YouTube; standard YouTube embed cookies and analytics apply per Google’s policies.</p>
<ul>
<li>Service URL: https://www.youtube.com/</li>
<li>Terms of Service: https://www.youtube.com/t/terms</li>
<li>Privacy Policy: https://policies.google.com/privacy</li>
</ul>


CartPinger

WhatsApp commerce for WooCommerce: recover abandoned carts and send order notifications via the WhatsApp Cloud API with your own Business Account.

Krishna Gajera

<p>CartNinja Recovery for WooCommerce helps stores capture cart activity, detect abandonment, send email and SMS reminders, and restore the customer’s cart with a secure recovery link.</p>
<h4>Free version features</h4>
<ul>
<li>Automatically tracks WooCommerce carts and detects abandoned checkouts.</li>
<li>Captures guest email and phone details during checkout.</li>
<li>Sends one cart recovery email when an email address is available.</li>
<li>Sends one Twilio SMS recovery reminder when a phone number is available.</li>
<li>Customizes recovery email subject, heading, message, button text, and additional content.</li>
<li>Sends test recovery emails with sample cart data so the email body and styling can be reviewed before going live.</li>
<li>Uses WooCommerce-style email templates with cart item summaries and theme override support.</li>
<li>Restores the customer’s cart from a secure recovery link.</li>
<li>Shows abandoned, recovered, lost, and suppressed carts in the recovery queue.</li>
<li>Includes dashboard analytics with abandoned/recovered chart filters.</li>
<li>Provides Guest Abuse Protection to limit repeated guest cart tracking from the same IP address or blocked IP country.</li>
<li>Removes old guest, suppressed, recovered, and lost cart records with configurable Data Cleanup.</li>
</ul>
<h4>Premium version features</h4>
<ul>
<li>Includes all Free version features.</li>
<li>Sends recovery reminders by email, SMS, and WhatsApp.</li>
<li>Supports Twilio, Vonage, Sinch, and Plivo SMS gateways.</li>
<li>Maps WhatsApp template body variables to CartNinja cart, customer, coupon, and recovery link values.</li>
<li>Builds multi-step recovery sequences with custom reminder intervals.</li>
<li>Adds optional coupons to recovery sequences.</li>
<li>Shows revenue analytics, recovered revenue, channel reporting, and top abandoned products.</li>
<li>Provides popup capture for collecting emails after Add to Cart and phone numbers before checkout abandonment.</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to the Twilio API to send SMS cart recovery reminders. A connection is made only when:</p>
<ol>
<li>A cart is marked as abandoned and the customer provided a phone number</li>
<li>An admin clicks “Send Test SMS” in the settings page</li>
</ol>
<p>Data sent: customer phone number and a recovery message containing the cart URL. No personal data beyond the phone number is transmitted.</p>
<p>Twilio is provided by Twilio Inc.</p>
<ul>
<li>Website: https://www.twilio.com</li>
<li>Terms of Service: https://www.twilio.com/en-us/legal/tos</li>
<li>Privacy Policy: https://www.twilio.com/en-us/legal/privacy</li>
</ul>
<h3>Source Code</h3>
<p>This plugin does not use compiled or minified assets.<br />
Readable source for all plugin-owned JavaScript is included in this plugin package:</p>
<ul>
<li>admin/js/admin.js</li>
<li>public/js/public.js</li>
</ul>


CartNinja Recovery for WooCommerce

Recover abandoned WooCommerce carts with email, SMS, and automated reminder workflows.

CartPinger vs CartNinja Recovery for WooCommerce