Casengo

Add a powerful FAQ & Knowledge Base on your WordPress Blog or Website. Powered by Casengo.
To configure the FAQ plugin you must have a Casengo account. Have an account already? Great! If not, <a href="http://get.casengo.com/signup/?ref=wordpress-wss-plugin-page&utm_source=WordPress&utm_medium=Plugin&utm_campaign=WordPress%2BPlugin%2BSignups" title="Sign up for a free Casengo account" rel="nofollow ugc">sign up here</a>.
Casengo is a new social customer support tool, free to trial for 30 days; thereafter, the first agent is always free!
It is Easy! Get started in 2 minutes, no training needed!
Step 1. Create a free Casengo account at <a href="http://get.casengo.com/signup/?ref=wordpress-wss-plugin-page&utm_source=WordPress&utm_medium=Plugin&utm_campaign=WordPress%2BPlugin%2BSignups" rel="nofollow ugc">get.casengo.com/signup</a> 
Step 2. log into your WordPress Admin Site, search for plugin ‘casengo FAQ’ and install it. 
Step 3. Go to the Casengo config section in WordPress and set your unique Casengo subdomain, and activate the page. The page will now be live and is accessible via the menu. 
Step 4. Log into the <a href="http://login.casengo.com/admin/#!/kb/categories" rel="nofollow ugc">Casengo admin site</a>to start adding categories and FAQ articles
…et voila, the content will appear directly on your website!
Casengo’s Cloud-based, affordable social customer support software brings the human touch back into customer service. Regardless of channel type, it simplifies real-time conversation by presenting a unique Hybrid Messaging Timeline. Whether a company consists of just one person or a large team, it’s always time to Casengo.
More information on product features and pricing can be found at <a href="http://www.casengo.com" title="Casengo" rel="nofollow ugc">casengo.com</a>.
<h3>Readme Generator</h3>
This Readme file was generated using <a href='http://sudarmuthu.com/wordpress/wp-readme' rel="nofollow ugc">wp-readme</a>, which generates readme files for WordPress Plugins.

FAQ & Knowledge Base Plugin

Add a powerful FAQ & Knowledge Base on your WordPress Blog or Website. Powered by Casengo!

PickPlugins

Built Question Answer site for your WordPress.
<h3>Question Answer by <a href="https://www.pickplugins.com/?ref=wordpress.org" rel="nofollow ugc">https://www.pickplugins.com</a></h3>
<ul>
<li><a href="https://www.pickplugins.com/item/question-answer/?ref=wordpress.org" rel="nofollow ugc">Question Answer – Bundle</a></li>
<li><a href="https://www.pickplugins.com/demo/question-answer/?ref=wordpress.org" rel="nofollow ugc">Live Demo</a></li>
<li><a href="https://www.pickplugins.com/documentation/question-answer/?ref=wordpress.org" rel="nofollow ugc">Documentation</a></li>
</ul>
Plugin Features
<ul>
<li>schema.org support.</li>
<li>Archive page via shortcode.</li>
<li>Frontend question submission form via shortcode.</li>
<li>Awesome account page via shortcode.</li>
<li>Ton of filter & action hook to extend.</li>
</ul>
Archive page features
<ul>
<li>Responsive archive page for questions.</li>
<li>Featured question at top with highlighted background.</li>
<li>Question solved marker.</li>
<li>Search & filtering by user slug, category, keywords, question status.</li>
<li>Search by question categories.</li>
<li>Different sorting by title, comment count, latest & date.</li>
<li>Display view count for questions.</li>
<li>Display answers count.</li>
<li>Display up vote & down vote buttons.</li>
<li>Breadcrumb navigation & menu.</li>
<li>Add question button at top right.</li>
<li>User thumbnail.</li>
<li>Pagination.</li>
</ul>
Single question page features
<ul>
<li>Breadcrumb navigation & menu.</li>
<li>Admin can change post status.</li>
<li>User thumbnail, role display.</li>
<li>Question category, posting date & time, total answer count display.</li>
<li>Admin and quesiton poster can make the question as solved or un-solved.</li>
<li>Any user can subscribe the question to gey notifications.</li>
<li>Admin can marked as featured question.</li>
<li>Question comments.</li>
<li>Subscriber total count & list with thumbnail display.</li>
<li>WP Editor for answer posting.</li>
<li>Private or public answer. private answer only can display admin and question poster and answer poster.</li>
<li>Answer sortings by voted, top voted & older.</li>
<li>Best answer, admin & question poster can choose best answer. best answer can be remove future and choose another.</li>
<li>Answer up vote & down vote.</li>
<li>Answer comments. ajax based submission.</li>
<li>Flag for comments to warn user.</li>
</ul>
Question submission for features
<ul>
<li>Based on filter hook & easy to extend for add custom input fields.</li>
<li>Default input fields are title, content, status, categories, tags.</li>
<li>reCAPTCHA on question submission.</li>
</ul>
Add-ons
<ul>
<li><a href="https://wordpress.org/plugins/question-answer-email/" rel="ugc">Question Aswer – Email</a></li>
<li><a href="https://wordpress.org/plugins/question-answer-dw-import/" rel="ugc">Import DW </a></li>
<li><a href="https://wordpress.org/plugins/question-and-answer-import-question2answer/" rel="ugc">Import Question2answer </a></li>
<li><a href="https://wordpress.org/plugins/question-answer-import-anspress/" rel="ugc">Import AnsPress </a></li>
<li><a href="https://wordpress.org/plugins/question-answer-related-questions/" rel="ugc">Related Questions </a></li>
</ul>
Shortcodes
QA dashboard
<pre><code>[qa_dashboard]
</code></pre>
Question submission
<pre><code>[qa_add_question]
</code></pre>
Question Archive
<pre><code>[question_archive]
</code></pre>
Translation
Plugin is translation ready , please find the ‘en.po’ for default translation file under ‘languages’ folder and add your own translation. you can also contribute in translation, please contact us https://pickplugins.com/forum/

Question Answer

Create Awesome Question and Answer Website in a Minute

FAQ & Knowledge Base Plugin vs Question Answer