Channel Corp.

If you thought there’s only so much you could do to engage in online customer’s journey, think again. 
Designed to capture potential customers before they leave your site and increase conversions, the web-based SaaS lets you see who’s on your site, what they’re looking at, how long/frequent they’re visiting and finally, drop in and give a little “hello” to online customers in real time. Actively engage in customer journey through conversations, and manage those conversations and customers by segmenting them into groups of your choice.

Channel.io

Channel is a conversational CRM solution that helps online businesses to capture potential customers before they leave the websites.

wordplus

Better Messages – is the most feature-rich realtime private messaging system for WordPress, with native integrations for BuddyPress, BuddyBoss Platform, Ultimate Member, PeepSo and any other WordPress powered websites.
Transform your WordPress site into a powerful communication platform with private messaging, chat rooms, video and audio calls, group video chats, AI chat bots, and native mobile apps.
Whether you’re building a social network, online community, marketplace, or membership site – Better Messages provides enterprise-level messaging features with an easy-to-use interface.
“Better Messages” plugin is formerly called “BP Better Messages“.
<a href="https://www.better-messages.com/" rel="nofollow ugc">More Info & Demo & Knowledge Base</a>
<a href="https://www.wordplus.org/bm-translate/" rel="nofollow ugc">Translate Better Messages to your language</a>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/jMHx97QsXj8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Core Messaging Features:
<ul>
<li>AJAX or WebSocket powered realtime conversations</li>
<li>Private one-to-one conversations</li>
<li>Group conversations with unlimited participants</li>
<li>Chat Rooms with guest access support</li>
<li>Messages for BuddyPress Groups, PeepSo Groups, Ultimate Member Groups, FluentCommunity Groups</li>
<li>Subjects for conversations</li>
<li>Search across all messages</li>
<li>Mark messages as favorite</li>
<li>Pin important messages to conversation top</li>
<li>Pin favorite conversations to list top</li>
<li>Filter conversations list to show only unread conversations</li>
<li>Reply to specific messages</li>
<li>Edit sent messages (with edit indicator)</li>
<li>Delete messages</li>
<li>Forward messages to other conversations</li>
<li>Mute conversation notifications</li>
<li>Message draft autosave with recovery</li>
</ul>
AI & Automation:
<ul>
<li>AI Chat Bots powered by OpenAI, Anthropic (Claude) and Google Gemini</li>
<li>AI Chat Bots in group conversations with mention-based responses</li>
<li>Conversation summarization and scheduled digests with AI</li>
<li>Token usage tracking with cost estimation</li>
<li>Voice message transcription powered by Better Messages Cloud AI or OpenAI</li>
<li>Web Search capability for AI bots</li>
<li>File Search tool for AI bots</li>
<li>Image generation with AI</li>
<li>PDF file support for AI conversations</li>
</ul>
Media & Content:
<ul>
<li>File sharing with resumable uploads and ability to protect files from direct access (images, videos, documents)</li>
<li>Client-side image and video optimization for cross-browser compatibility and saving storage space (format conversion, quality control, metadata stripping)</li>
<li>Voice Messages (available as addon)</li>
<li>Embedded links with thumbnails and descriptions</li>
<li>oEmbed support for YouTube, Vimeo, Spotify, SoundCloud, Flickr and 20+ services</li>
<li>Emoji selector</li>
<li>Built-in sticker packs with role-based access and per-locale support</li>
<li>GIF integration with GIPHY and Klipy providers</li>
<li>Inline sticker suggestions while typing</li>
<li>Markdown text formatting support</li>
</ul>
Notifications:
<ul>
<li>Email notifications for unread messages (customizable templates)</li>
<li>Unsubscribe link support in emails</li>
<li>Sound notifications for new messages</li>
<li>On-site toast notifications anywhere on your website</li>
</ul>
Moderation & Security:
<ul>
<li>AI Content Moderation with two providers:
<ul>
<li>Better Messages Moderation AI — included with WebSocket license at no additional cost, no third-party API keys required. Powered by Better Messages Cloud with extended categories, custom rules, and conversation context awareness</li>
<li>OpenAI Moderation API — free to use, requires an OpenAI API key</li>
</ul>
</li>
<li>Custom moderation rules — define your own rules in plain text</li>
<li>Conversation context awareness — detect patterns split across multiple messages</li>
<li>Choose between “Flag Only” (recommended) or “Hold for Review” moderation actions</li>
<li>Pre-Moderated Messages – review messages before delivery</li>
<li>Report messages feature</li>
<li>Bad words filter with customizable blacklist</li>
<li>Block user feature</li>
<li>Role-based access control</li>
<li>User whitelist/blacklist for moderation</li>
</ul>
Engagement Features:
<ul>
<li>Reactions to messages</li>
<li>Mentions (@username)</li>
<li>Mass messaging from WP Admin with scheduling, file attachments, and background processing</li>
<li>Suggested conversations for new users</li>
</ul>
Customization:
<ul>
<li>Modern, fully customizable design</li>
<li>Easy color customization via WP Customizer</li>
<li>Custom notification sounds</li>
<li>RTL layout support</li>
<li>White label solution</li>
<li>Fully translatable</li>
<li>Auto-delete old messages option</li>
</ul>
Privacy & GDPR:
<ul>
<li>Dedicated Privacy & GDPR settings page</li>
<li>All message data stored on your own server</li>
<li>AI moderation (when enabled) sends message content for analysis — Better Messages Cloud does not store any data; review OpenAI’s data policy if using OpenAI provider</li>
<li>WordPress personal data export and erasure support (Tools → Export/Erase Personal Data)</li>
<li>Suggested privacy policy text that adapts based on enabled features</li>
<li>Self-hosted emoji images option — no external CDN requests</li>
<li>Privacy-friendly video embeds — YouTube, Vimeo load only after user clicks</li>
<li>No cookies set, no analytics or tracking scripts</li>
<li><a href="https://www.better-messages.com/docs/features/privacy-gdpr/" rel="nofollow ugc">Privacy & GDPR documentation</a></li>
</ul>
This is not a complete list of features – Better Messages has many more small features and options that are not listed here. We are constantly adding new features and improvements based on user feedback.
Compatible plugins:
<ul>
<li><a href="https://www.better-messages.com/docs/integrations/buddypress/" rel="nofollow ugc">BuddyPress</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/peepso/" rel="nofollow ugc">PeepSo</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/ultimate-member/" rel="nofollow ugc">Ultimate Member</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/buddyboss/" rel="nofollow ugc">BuddyBoss Platform</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/woocommerce/" rel="nofollow ugc">WooCommerce</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/hivepress/" rel="nofollow ugc">HivePress</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/dokan/" rel="nofollow ugc">Dokan Marketplace</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/multivendorx/" rel="nofollow ugc">MultiVendorX</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/wp-job-manager/" rel="nofollow ugc">WP Job Manager</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/profile-grid/" rel="nofollow ugc">ProfileGrid</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/userswp/" rel="nofollow ugc">UsersWP</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/wp-user-manager/" rel="nofollow ugc">WP User Manager</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/fluentcommunity/" rel="nofollow ugc">FluentCommunity</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/suredash/" rel="nofollow ugc">SureDash</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/wpforo/" rel="nofollow ugc">wpForo</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/jet-engine/" rel="nofollow ugc">Crocoblock JetEngine Profile Builder</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/onesignal/" rel="nofollow ugc">OneSignal</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/progressify/" rel="nofollow ugc">Progressify PWA</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/uncanny-automator/" rel="nofollow ugc">Uncanny Automator</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/automatorwp/" rel="nofollow ugc">AutomatorWP</a></li>
<li><a href="https://www.better-messages.com/docs/integrations/gamipress/" rel="nofollow ugc">GamiPress</a> – charge for messages & calls with per-role pricing and balance display</li>
<li><a href="https://www.better-messages.com/docs/integrations/mycred/" rel="nofollow ugc">MyCRED</a> – charge for messages & calls with per-role pricing and balance display</li>
<li><a href="https://www.wordplus.org/pmpro" rel="nofollow ugc">Paid Memberships Pro</a></li>
<li><a href="https://www.wordplus.org/knowledge-base/wc-vendors/" rel="nofollow ugc">WC Vendors</a></li>
<li><a href="https://www.wordplus.org/knowledge-base/wcfm/" rel="nofollow ugc">WCFM</a></li>
</ul>
<a href="https://www.better-messages.com/docs/category/integrations/" rel="nofollow ugc">Full list of integrations</a>
Feel free to report any incompatibility or request more integrations, that is very important to help to improve Better Messages plugin!
WebSocket version:
WebSocket version is a paid option, you can get license key on our website.
We use our dedicated servers to implement WebSocket communications between your site and users. Our servers are completely private and do not store or track any private data – all messages remain in your database.
Performance & Reliability:
<ul>
<li>Significantly reduces the load on your server (up to 200x less requests)</li>
<li>Instant message delivery in realtime</li>
<li>Works with any hosting including shared hosting</li>
<li>No limits on concurrent connections or monthly active users</li>
</ul>
Video & Audio Calls:
<ul>
<li>HD Video Calls (1-to-1)</li>
<li>HD Audio Calls (1-to-1)</li>
<li>Group Video Chats (up to 32 participants)</li>
<li>Group Audio Chats (up to 50 participants)</li>
<li>Screen Sharing in calls and group chats</li>
</ul>
Mobile Apps (Alpha):
<ul>
<li>iOS Mobile App (build your own branded app) – Alpha</li>
<li>Android Mobile App (build your own branded app) – Alpha</li>
<li>Push notifications for calls and messages</li>
<li>VoIP notifications for incoming calls</li>
</ul>
Note: Mobile apps are currently in alpha stage. Core functionality works, but some features may be limited or under development.
Realtime Features:
<ul>
<li>Messages Delivery Status (sent, delivered, seen)</li>
<li>Typing, voice recording and file uploading activity indicators</li>
<li>Online/Offline presence indicator</li>
<li>User statuses (Online, Away, Do Not Disturb)</li>
<li>Mini Chats – chat windows anywhere on your site</li>
<li>Mini Conversations widget</li>
</ul>
Better Messages Cloud AI:
<ul>
<li>Automatic message translation in 1-to-1 conversations — 53 languages, auto-detection</li>
<li>AI Content Moderation — 23 categories, custom rules, conversation context awareness</li>
<li>Voice message transcription — 99+ languages with auto-detection</li>
<li>No third-party API keys required — included with WebSocket license at no additional cost</li>
</ul>
Security & Encryption:
<ul>
<li>Optional End-to-End Encryption (E2EE) — can be enabled at the website level and per conversation; messages and files encrypted in users’ browsers with AES-256-GCM, server never sees plaintext</li>
<li>Local browser encryption (AES256) for offline message storage</li>
<li>Web Push Notifications (works even when the browser is closed)</li>
<li>All data encrypted in transit, so we can’t read it on our servers</li>
</ul>
Support:
<ul>
<li>Priority email support</li>
<li>Regular updates and new features</li>
</ul>
<a href="https://medium.com/@monica.lucarini28/is-websocket-a-game-changer-aeaef68d1fba" rel="nofollow ugc">Why WebSockets are a game-changer?</a>
<a href="https://www.wordplus.org/downloads/bp-better-messages/" rel="nofollow ugc">Get WebSocket version license key</a> | <a href="https://www.wordplus.org/end-user-license-agreement/" rel="nofollow ugc">Terms of Use</a>
<a href="https://translate.wordpress.org/projects/wp-plugins/bp-better-messages/" rel="nofollow ugc">Languages</a>
RTL Layout built in to plugin.
You can translate plugin to your language with LocoTranslate or <a href="https://translate.wordpress.org/projects/wp-plugins/bp-better-messages/" rel="nofollow ugc">participate in plugin translation</a>.

Better Messages – Live Chat, Chat Rooms, Real-Time Messaging & Private Messages

I've been using BP Better Messages Websocket version for over a year and, overall, I'm very happy with it!

The developer provides exceptional support, and in record time!

Also, during this time, the number of features offered by the plugin has increased in a significant manner.

Very recommended for those who need a real-time messenger embedded within their WordPress website.

Great plugin, better support


Andrij helped a lot to make the integration with an another plugin working.



Thanks!


Perfect developer!

Real-time messaging and chat rooms for WordPress ecosystem: private conversations, public and private chat rooms, video & audio calls, and more.

Channel.io vs Better Messages – Live Chat, Chat Rooms, Real-Time Messaging & Private Messages