spacelabapps

Chat Assist for WooCommerce adds an intelligent chat widget to your WooCommerce store that helps customers find products, get answers about shipping and returns, and more.
Free Features (No signup required):
<ul>
<li>Rules-based chat that works out of the box</li>
<li>Automatic product search and recommendations</li>
<li>Product comparison (side-by-side price, stock, features)</li>
<li>Order status lookup (order number + billing email)</li>
<li>Shipping, return, and payment policy answers</li>
<li>Custom FAQ support</li>
<li>Quick reply buttons (customizable per language)</li>
<li>Lead capture (optional email collection)</li>
<li>Cart recovery nudge (one-time reminder for items in cart)</li>
<li>Discount and sale product display</li>
<li>Category browsing</li>
<li>Multilingual widget interface</li>
<li>Works entirely on your server — no external services needed</li>
</ul>
Premium Features (Subscription required via <a href="https://qonvor.com" rel="nofollow ugc">qonvor.com</a>):
<ul>
<li>AI-powered natural language understanding</li>
<li>Voice chat with real-time transcription (Business & Pro plans)</li>
<li>Knowledge base uploads (PDF/CSV)</li>
<li>Conversation transcripts with search and filters</li>
<li>Analytics dashboard (conversations, usage trends, popular topics)</li>
<li>Agent handoff with email notification and transcript</li>
<li>Shop context awareness (cart, products, policies)</li>
<li>Smart AI fallback — seamless switch to free chat when AI is unavailable, automatic recovery</li>
<li>Starter: 100 min/mo, 60s sessions, text only</li>
<li>Business: 200 min/mo, 120s sessions, text + voice</li>
<li>Pro: 500 min/mo, 180s sessions, text + voice, all languages</li>
</ul>
<h4>External Services</h4>
Free mode does not connect to any external service. All chat processing happens locally on your WordPress server.
Premium mode connects to the Qonvor backend API (<code>api.qonvor.com</code>) to provide AI-powered text and voice chat features. When premium mode is enabled, the following data is transmitted to the Qonvor API:
<ul>
<li>A hashed (SHA-256) visitor IP address (never the raw IP)</li>
<li>The current page URL (query strings are stripped)</li>
<li>Product and cart context from WooCommerce (names, prices, stock status)</li>
<li>Chat messages entered by the visitor</li>
<li>Audio data when voice chat is active</li>
</ul>
This data is processed in accordance with Qonvor’s privacy policy and terms of service:
<ul>
<li><a href="https://qonvor.com/privacy" rel="nofollow ugc">Qonvor Privacy Policy</a></li>
<li><a href="https://qonvor.com/terms" rel="nofollow ugc">Qonvor Terms of Service</a></li>
</ul>
No data is sent to Qonvor unless you explicitly configure the backend connection in the plugin settings.

Chat Assist for WooCommerce

AI-powered customer support chat widget for WooCommerce stores. Free rules-based chat included, premium AI text and voice features available.

Phoenix Studio

Easy Voice mail Provides a simpler, more efficient way for your clients to contact you and express their needs via voice mail. 
This plugin provides an easy way to enable your clients to contact you by sending you a voice mail, all they will need to do is to hit the record button and save the message once they are done. 
* The plugin provides a clean and comfortable user interface to review and manage the voice messages. 
* The plugin provides a configuration panel that enables you to limit the message duration and set a custom message for users, displayed in the clients side. 
* The plugin will enable (request using) microphone only during recording. 
* Easy to install and set, 2 steps only, no registration, SignUp or third party services are required. 
* We care about privacy, all messages are stored in the website, the plugin does not use any third party for storage or library that can track you or your clients. 
* Works on most current desktop and mobile web browsers. 
* Direct links to download recoreded files to computer or phone. 
* Notification by email.
Important: Due to security limitations, the web browser will not allow the usage of the microphone in non-https connection, which means that the plugin will only work on websites where https connection is enabled.

Easy Voice Mail

Provides a simpler, more efficient way for your client to contact you and express their needs via voice mail.

Chat Assist for WooCommerce vs Easy Voice Mail