spacelabapps

Chat Assist for WooCommerce is an AI-powered chatbot plugin that lets your customers ask questions, find products, and get instant answers – by text or by voice. It works right inside your store, so shoppers never have to leave the page.
The free version runs entirely on your server with no signup and no external services. Premium plans add AI-powered conversations, voice chat in multiple languages, and more.
Free Features (No signup required):
<ul>
<li>Smart product search and recommendations</li>
<li>Product comparison (price, stock, features side by side)</li>
<li>Order tracking (customers enter order number + email)</li>
<li>Answers about shipping, returns, and payment policies</li>
<li>Custom FAQ support – add your own questions and answers</li>
<li>Quick reply buttons (customizable per language)</li>
<li>Lead capture – collect visitor emails (optional)</li>
<li>Cart recovery reminder for abandoned items</li>
<li>Discount and sale product display</li>
<li>Category browsing</li>
<li>Multilingual widget interface</li>
<li>Runs entirely on your server – no external services needed</li>
</ul>
Premium Features (Subscription via <a href="https://qonvor.com" rel="nofollow ugc">qonvor.com</a>):
<ul>
<li>AI-powered natural language understanding in multiple languages</li>
<li>Voice chat in real-time with a natural-sounding voice</li>
<li>Train your Chat Assistant with knowledge base uploads (PDF/CSV)</li>
<li>Analytics dashboard showing conversations, usage trends, and popular topics</li>
<li>Agent handoff with email notification when a human is needed</li>
<li>Shop awareness – your assistant knows the cart, products, policies, stock, and shipping</li>
<li>Smart fallback – automatically switches to free chat when AI is unavailable, recovers silently</li>
<li>Starter: 100 min/mo, 60s sessions, text only</li>
<li>Business: 200 min/mo, 120s sessions, text + voice</li>
<li>Pro: 500 min/mo, 180s sessions, text + voice, all languages</li>
</ul>
<h4>External Services</h4>
Free mode does not connect to any external service. All chat processing happens locally on your WordPress server.
Premium mode connects to the Qonvor backend to provide AI-powered text and voice chat features. When premium mode is enabled, the following data is transmitted to the Qonvor API:
<ul>
<li>The current page URL (query strings are stripped)</li>
<li>Product and cart context from WooCommerce (names, prices, stock status)</li>
<li>Chat messages entered by the visitor</li>
<li>Audio data when voice chat is active</li>
</ul>
This data is processed in accordance with Qonvor’s privacy policy and terms of service:
<ul>
<li><a href="https://qonvor.com/privacy" rel="nofollow ugc">Qonvor Privacy Policy</a></li>
<li><a href="https://qonvor.com/terms" rel="nofollow ugc">Qonvor Terms of Service</a></li>
</ul>
No data is sent to Qonvor unless you explicitly configure the backend connection in the plugin settings.

Chat Assist for WooCommerce

AI-powered chatbot plugin for WooCommerce with text and voice chat. Free rules-based chat included, premium AI features available.

Pascal Birchler

Allows visitors to search the site using their voice. Currently only supported by Chrome on both desktop and mobile. See <a href="https://developer.mozilla.org/en-US/docs/Web/API/Web_Speech_API" rel="nofollow ugc">this technical reference</a> for more details.
See <a href="https://spinpress.com/wordpress-web-speech-api/" title="Enabling Voice Search in WordPress Using The Web Speech API" rel="nofollow ugc">this blog post</a> for further information about the plugin.

Voice Search

Allows visitors to search the site using their voice.

Chat Assist for WooCommerce vs Voice Search