LiveChat

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels, trusted by 2900+ companies.
Create your AI chat bot in a snap and easily launch it on your website, Facebook Messenger, Slack, and more. Integrate ChatBot with LiveChat and HelpDesk for a seamless support experience that connects live chats, conversations with AI bots, and email support tickets.
Use the ChatBot WordPress plugin to instantly add an AI chatbot and make it appear as an interactive and customizable chat widget on your website.
<h4>End-to-end Customer Service Automation</h4>
Automate tasks 24/7/365, without human engagement: answer support questions, generate leads, schedule meetings, get customer feedback, collect personal data, promote products and create any other custom chat flow in the ChatBot app.
<h4>Self-learning AI Chatbot</h4>
ChatBot uses a dedicated AI model crafted based on the content provided from your website, online store, help center, or text documentation. It learns from your business knowledge (like information about your products and services) and uses this knowledge to answer customers’ questions.
<h4>Answer Up To 80% Of Customers’ Questions With AI</h4>
ChatBot utilizes ML (machine learning), LLM (large language models), and generative AI to dynamically provide answers to questions in chats. It creates a unique and accurate AI model (AI Assist) that is strictly based on the provided data and does not rely on third-party providers like OpenAI (ChatGPT), Google Bard, or Bing AI.
<h3>Why ChatBot is a Better Customer Service Solution than ChatGPT</h3>
<ul>
<li>👉 One Simple App Interface: All your chatbot setup, deployment, and optimization are done via the intuitive ChatBot platform interface without any coding.</li>
<li>👉 Easy No Code Installation: Setting up a chatbot on your website is quick and simple. It does not require any coding or API use. Simply install the WP plugin, and it’s ready to go.</li>
<li>👉 One-Click Training and Setup: To train your chatbot, simply use data from your website, help center, or text articles. The scanned data will be used in your dedicated AI model.</li>
<li>👉 Customizable Chat Widget: Easily adjust the look and settings of Chat Widget to fully match your brand and website.</li>
<li>👉 Easy Chatbot Optimization: Use data from completed chats to train your chatbot to be even more precise if needed.</li>
<li>👉 Enterprise-grade Data Security: All training data and chats are hosted exclusively on the ChatBot platform.</li>
<li>👉 Reliable AI Model: ChatBot AI Assist is fully trained on the provided data, and it doesn’t makeup facts in chats. There’s no way of “hacking” the AI model to get out of track with answers.</li>
<li>👉 Many Automations in One Chatbot Widget: In addition to answering questions, your chatbot can create support tickets, generate leads, schedule meetings, or redirect to live agents. All automations are set up in a visual drag-and-drop builder.</li>
</ul>
<h3>How ChatBot Will Improve Your WP Website</h3>
<ul>
<li>📈 Improve customer experience with ChatBot: Use ChatBot to help your customers round-the-clock and improve your conversion rates to grow your revenue effortlessly.</li>
<li>📈 Boost visitor engagement on your WordPress website: Reach out to a wider audience and acquire new customers.</li>
<li>📈 Turn traffic into growing revenue: Use real-time communication to get more happy customers.</li>
<li>📈 Support your website visitors 24/7/365: Help your visitors at every stage of their decision-making.</li>
</ul>
<h3>Key ChatBot Features</h3>
<ul>
<li>Feature-rich WordPress chat bot plugin</li>
<li>Advanced AI training and custom AI models</li>
<li>Generative AI for dynamic response creation</li>
<li>Easy conversation flow testing and chatbot optimization</li>
<li>One-click installation for WordPress</li>
<li>Fully customizable Chat Widget</li>
<li>Rich messages for a more engaging customer experience</li>
<li>Intuitive interface – no coding and technical skills needed</li>
<li>One-click integrations with LiveChat, Facebook Messenger, Slack, and more</li>
<li>Intuitive drag & drop Visual Builder for more advanced chat automation</li>
<li>Ready-to-start chatbot templates with business-oriented flows</li>
<li>Reports, analytics, and detailed data on visitors</li>
<li>Advanced chatbot actions with integrations and webhooks</li>
</ul>
<h3>ChatBot’s Most Popular Integrations</h3>
<ul>
<li>WordPress</li>
<li>LiveChat</li>
<li>HelpDesk</li>
<li>Facebook Messenger</li>
<li>Shopify</li>
<li>Squarespace</li>
<li>Webflow</li>
<li>BigCommerce</li>
<li>Wix</li>
<li>Slack</li>
<li>Zapier</li>
<li>Freshdesk</li>
<li>Zendesk</li>
</ul>
<h3>Testimonials</h3>
<blockquote>
The ChatBot platform has become a key part of our proposition. It’s fully flexible and has allowed us to drive 30% more leads while dramatically reducing our cost to serve. 
 Joe Bush, Co-founder of The Chat Shop
With ChatBot, we were able to reduce our help ticket numbers by 50%! So now the elves spend less time answering the phones/emails and more time providing an unforgettable experience to our customers. 
 Dale & Carey, owners of PackageFromSanta.com
We have used various chatbot platforms in the past, but we find ChatBot to be the most flexible, quick to implement, and easily trainable. 
 Andy Dharmani, Founder, ako.ai
After we implemented ChatBot, we witnessed immediate relief within our support operation. Our chatbot provides instantaneous support to 60% of all chatting customers and has reduced queued visitors by over 50%. 
 Brian Vail, CE Support Agent, ProctorU
</blockquote>
<h3>The Text ecosystem</h3>
The ecosystem of Text products includes:
– <a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">LiveChat</a> – a communication tool that allows you to chat live with your customers – official <a href="https://wordpress.org/plugins/wp-live-chat-software-for-wordpress/" rel="ugc">LiveChat plugin page</a> 
– <a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">HelpDesk</a> – an online ticketing system suitable both for small businesses and enterprise clients 
– <a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">ChatBot</a> – a bot framework for AI chat bots 
– <a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">KnowledgeBase</a> – a public Help Center widget 
– <a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">OpenWidget</a> – free widgets for website – official <a href="https://wordpress.org/plugins/free-customer-service-tools-by-openwidget/" rel="ugc">OpenWidget plugin page</a> 
– <a href="https://platform.text.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">Text Messaging Platform</a> – chat platform for innovative teams

ChatBot Conversational AI Support

Chatbot for WP, using a ChatGPT-like AI to self-learn and create replies. Easy training based on the website content. Quick setup, easy installation.

ebiai

Transform your stack, in minutes and upgrade the way you handle customers with our WordPress plug-in for EBI.AI’s AI Studio. In the next 30 minutes you could be live with a next-gen AI driven chatbot / customer assistant delivering increased capacity and customer satisfaction, all whilst slashing costs.
Our exclusive auto-gen technology transforms your website URL into a state of the art AI assistant, in minutes – with 99% accuracy, immediate conversational response, +130 languages, live chat, app integrations and water-tight data compliance. Try for free, for 30 days, no card details required.
Top 5 reasons our business owners love AI Studio
<ol>
<li>Time to Value – using auto-gen to produce your AI assistant from your existing URL, means you can go live to real customers, after testing and refinements, within minutes</li>
<li>Unparalleled accuracy – you can trust your automation with greater accuracy than a human agent from day 1 and continual live improvements optimising the last 0.1%. (See below for technical specifications on how our AI benefits from LLMs like Chat-GPT but keeps it very separate to your customer interface and data)</li>
<li>24/7 reliability and consistency – no more missed opportunities or need for “out of hours” expectation management, let your AI assistant do the leg work, resolve the majority of contacts immediately and take the unpopular shifts</li>
<li>Better solutions, lower costs – 533% ROI within 6 months, plus month on month improvement to core metrics make it a short cut to transforming the value created by customer service</li>
<li>We’ve made it so easy – our +20 years data engineering experience makes our platform intuitive, we’ve solved for the back-end experience not just the end-user, taking the complexity out of AI transformation, data integration and compliance</li>
</ol>
Key benefits
<ul>
<li>
24/7 automation, over 90% accuracy on day 1
</li>
<li>
Free live chat and unlimited seats
</li>
<li>
No hidden costs, upselling or unfair pricing
</li>
<li>
Auto-gen technology turns your URL into a fully compliant assistant, in minutes
</li>
</ul>
What to expect:
Access to AI Studio
AI Studio is your all-in-one platform for your AI assistant, free live chat & reporting.
No engineering skills are required for installation or up-keep
Designed to create a brilliant outcome for anyone, at any level, in any business from generalist entrepreneurs, customers agents, marketers, engineers, product leads, sales or HR. Going live takes minutes and its simpler than setting up a social media account – no coding, complex node trees or workflow diagrams.
99% accuracy
Benefit from 9+ years of learning as our AI technology and human in the loop processes ensure you achieve extremely high accuracy rates and provide amazing customer experience with zero hallucinations. We integrated GPT within 6 week’s of it’s launch, safely. <a href="https://ebi.ai/blog/how-openais-chatgpt-and-llms-like-gpt-4-are-transforming-customer-support-chatbots/" rel="nofollow ugc">Read more here.</a>
Background training & growth provided by <a href="http://EBI.AI" rel="nofollow ugc">EBI.AI</a> experts
Training and growth of your AI is provided by our team of linguists and AI experts behind the scenes as standard within AI Studio. Accept or reject notifications to improve to your AI assistant driven by actual customer requests.
Immediate time to value
Transform your stack, in minutes. Remove all the stress of managing customer enquiries and witness the pressure on any customer support team fade away. UK local council, Barking and Dagenham Council, achieved 533% ROI in just 6 months with their AI assistant.
Security and privacy is highest priority
Enterprise grade security and privacy standards, especially valued by our highly regulated clients in industries like insurance and finance. Alongside early-stage or small businesses with little or no knowledge of the pitfalls when handling customer data.
Free live chat
For enquiries that require human support live chat is included for free with unlimited seats.
<h3>Customer reviews</h3>
<blockquote>
“The ability to take information directly from our site and present that to customers has delivered major change. I believe out of the huge range of customer digital transformation I have delivered that our AI assistant has been one of the best projects and has delivered consistently since being installed. Honestly, we couldn’t have chosen a better company or solution for our AI based chat system.”
</blockquote>
★★★★★
~ John Branigan, Director of IT and Transformation for Mytime Active
<blockquote>
“We chose EBI.AI as our provider because they promised a hassle-free process to deploy an AI assistant on their platform, and they absolutely delivered. Their implementation was seamless, exceeding our expectations. We noticed an instant reduction in email enquiries, thanks to their solution. What surprised us even more was the high success rate from the start, and it’s only been growing. Our members have effortlessly embraced and interacted with our AI assistant, and we’re excited to expand its usage even further in the upcoming year.”
</blockquote>
★★★★★
~ Rachael Pearson, Head of Marketing and Digital for The Camping and Caravanning Club
Pricing
We’re on a mission to help every business benefit from AI driven customer support. Whether you’re a blue-chip company or a bootstrapped start-up, everyone gets the same premium features. 
<ol>
<li>30 days free and no credit card required to sign up</li>
<li>Pay as you grow pricing plan ideal for growing businesses</li>
<li>No hidden costs, upselling or unfair pricing</li>
<li>Free forever if you stay below 100 requests per month</li>
</ol>

AI Studio – next-gen chatbots, customer assistants, live chat + integrations

Transform URLs into elevated AI chatbots / assistants, in minutes: 24/7 immediate and accurate handling, +130 languages, data compliance.

ChatBot Conversational AI Support vs AI Studio – next-gen chatbots, customer assistants, live chat + integrations