mihaij95

ChatBuster is an AI chat assistant purpose-built for WooCommerce. Instead of a generic chatbot bolted to your storefront, the assistant answers shoppers using your live catalog, the pages you choose to index, and your order data, so replies are grounded in your store, not in whatever the model happened to learn last year.
Setup is one screen: install the plugin, paste your license key, and the widget appears in your footer. There are no model API keys to manage, no prompt files to maintain, and no per-token bills to monitor. ChatBuster runs the AI for you. Start a 14-day free trial at <a href="https://chatbuster.com" rel="nofollow ugc">chatbuster.com</a>.
<h4>Why merchants pick ChatBuster</h4>
<ul>
<li>It already knows your store. Products, prices, categories, and pages sync automatically. The assistant can quote real SKUs, real stock, and real policies, not a hallucinated guess.</li>
<li>You teach it without retraining. Add custom knowledge entries (shipping windows, fit notes, warranty terms) and fix individual answers with one-line corrections, straight from the conversation transcript. No fine-tuning, no waiting.</li>
<li>It sells, not just supports. Proactive campaigns let you start the conversation: a speech bubble at the right moment, on the right page, for the right shopper. Trigger by scroll depth or dwell time, target by page or product, schedule for your launch week.</li>
<li>It looks after orders. Logged-in or guest shoppers can ask “where’s my order?” and get a real status without opening a support ticket or waiting on email.</li>
<li>It’s fully managed. No OpenAI dashboard. No token budgets. No model rate-limit emails. You ship products; we ship answers.</li>
</ul>
<h4>What’s inside</h4>
<ul>
<li>AI chat widget for your storefront, with full control over colors, position, window title, welcome message, and up to five quick-reply chips.</li>
<li>Live WooCommerce catalog sync: products, prices, descriptions, SKUs, categories, and tags stay current automatically.</li>
<li>Indexed pages knowledge base: point the assistant at landing pages, FAQs, shipping/returns, or any URL on your site, and it learns from them.</li>
<li>Custom knowledge entries: freeform facts the assistant should know about your store.</li>
<li>Corrections: one-line overrides that fix a wrong answer instantly, created right from the transcript.</li>
<li>Proactive campaigns: priority, start/end scheduling, scroll % and time-delay triggers (with AND/OR logic), page and product targeting, URL-pattern audiences, and exclusions.</li>
<li>Order tracking: opt-in lookup for guests and logged-in customers, using a scoped WooCommerce API key the plugin sets up for you.</li>
<li>Conversations dashboard: every transcript, searchable, with one-click corrections.</li>
<li>Multi-language out of the box: the assistant replies in whatever language your visitor writes in. No language picker, no separate setup per market.</li>
<li>Lightweight by design: loads only from the footer, ships no jQuery, respects reduced-motion, and announces messages to screen readers.</li>
</ul>
<h4>Who it’s for</h4>
WooCommerce stores that want their AI assistant to actually understand their catalog and policies. If you have ever opened a chatbot, asked about a product, and watched it invent a price or a return window, ChatBuster is the alternative.
<h4>Getting started</h4>
The plugin is free to install. The chat service it connects to is a paid SaaS with a 14-day free trial. Create an account at <a href="https://chatbuster.com" rel="nofollow ugc">chatbuster.com</a>, paste the license key into WooCommerce → ChatBuster → Settings, and the widget is live.
<h3>External services</h3>
This plugin connects to the ChatBuster API (https://api.chatbuster.com by default) to provide its chat, catalog, and knowledge-base features. The plugin will not function without an active license key issued by ChatBuster.
The plugin sends the following data to the ChatBuster API:
<ul>
<li>Chat endpoint (<code>POST /chat</code>): the visitor’s chat message, an anonymized session id, and the current page URL. Used to generate the AI response.</li>
<li>Session endpoint (<code>POST /session</code>): an anonymized session id, used to mint a short-lived chat token.</li>
<li>Catalog sync (<code>POST /woo/sync</code>): product names, descriptions, prices, SKUs, categories, and tags from your WooCommerce store. Used so the assistant can answer questions about your catalog.</li>
<li>Indexed pages (<code>GET/POST/DELETE /pages</code>, <code>POST /pages/retry</code>): URLs you choose to index plus their fetched page content. Used to build the knowledge base.</li>
<li>Knowledge (<code>GET/POST/PUT/DELETE /knowledge</code>): knowledge entries you create in the admin.</li>
<li>Corrections (<code>GET/POST/PUT/DELETE /corrections</code>): corrections you submit in the admin.</li>
<li>Order tracking (<code>POST/DELETE /woo/order-tracking</code>): a store identifier and webhook configuration. When enabled, individual order lookups send the order number and email entered by the customer.</li>
<li>Conversations (<code>GET /conversations</code>, <code>GET /conversations/{id}</code>): read-only retrieval of past conversation transcripts for the admin dashboard.</li>
</ul>
All requests are authenticated with a Bearer license key. The plugin never sends customer passwords or payment information.
Service provider: ChatBuster (<a href="https://chatbuster.com" rel="nofollow ugc">chatbuster.com</a>). 
Terms of service: <a href="https://chatbuster.com/terms" rel="nofollow ugc">chatbuster.com/terms</a> 
Privacy policy: <a href="https://chatbuster.com/privacy" rel="nofollow ugc">chatbuster.com/privacy</a>
<h3>Source code</h3>
The plugin bundles two minified JavaScript libraries under <code>assets/js/vendor/</code>. The corresponding human-readable sources are available upstream at the same versions:
<ul>
<li><code>marked.min.js</code> (v18.0.3, MIT): https://unpkg.com/marked@18.0.3/lib/marked.umd.js</li>
<li><code>purify.min.js</code> (DOMPurify v3.4.5, Apache-2.0 / MPL-2.0): https://unpkg.com/dompurify@3.4.5/dist/purify.js</li>
</ul>
All other source code is provided unminified in this plugin.

ChatBuster: AI Chat for WooCommerce

AI chat for WooCommerce. Answers grounded in your catalog, your pages, and your orders, not in guesses. Fully managed, no model keys.

Rahi Saiful

Shahin Salehiin

WPCommerz

Darklup

Hive Support

Improve your WordPress customer support with Hive Support – a complete AI and human hybrid helpdesk built for modern WordPress businesses. Manage tickets, run live chat, deploy an AI chatbot trained on your own content, and handle every support request from one clean dashboard inside WordPress.
✨ AI that learns from your own content. Upload your documentation, product pages, or TXT and DOCX files. The AI reads from there and gives specific, accurate answers instead of generic ones.
🎫 With a reliable ticket system, easily manage and organize support tasks, reducing confusion and boosting efficiency across your team.
With Hive Support’s live chat, enjoy real-time conversations that build stronger customer connections. Automate tasks with customizable triggers to update your workflow and speed up response times.
Get real-time insights with agent reports and quickly resolve common queries using canned responses. Stay connected with customers and create a support experience that’s efficient, reliable, and ready for the future.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/xwEf0D0Yjuk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<a href="https://gethivesupport.com" rel="nofollow ugc">🚀 Get Pro</a> | <a href="https://gethivesupport.com/docs/" rel="nofollow ugc">Docs</a> 
<h3> ✴️ Hive Support Key Features </h3>
✅ Ticket Management System (Free) – Manage unlimited tickets, agents, and customers with customizable filters and statuses.
✅ Business Inbox (Free) – Create and customize multiple support mailboxes. (Web-based and Email Based)
✅ Agent Activity Tracking (Free) – Monitor all activities and agent performance reports in one interface to ensure team productivity and efficient support.
✅ AI Chatbot with RAG Knowledge Base (Pro) – Deploy a 24/7 AI chatbot trained on your own documentation, product pages, and uploaded TXT or DOCX files. Accurate, specific answers every time.
✅ AI to Human Handoff (Pro) – When AI cannot help, customers request a live agent. Your team gets notified instantly and takes over the chat with full conversation history.
✅ Live Agent Takeover (Pro) – Agents can take over any active AI chat directly from the WordPress admin panel in real time.
✅ Support Queue with Real-Time Notifications (Pro) – Every handoff request joins a live support queue visible in your WordPress dashboard. Accept, convert to ticket, or dismiss requests from one place.
✅ All Chat History in One Inbox (Pro) – Every AI chat and live chat conversation is stored and fully searchable in your inbox. Returning visitors pick up right where they left off.
✅ Reply Tickets with AI (Pro) – AI drafts replies to support tickets using your knowledge base. Agents review, edit, and send.
✅ Customizable Chatbot (Pro) – Set a custom bot name, upload an avatar, choose brand colors, write custom instructions, and add pre-defined questions.
✅ Live Chat (Pro) – Enable or disable live chat on any page and customize the chat widget appearance. Control who can use live chat — all visitors or logged-in customers only.
<h4> More Features of Hive Support </h4>
<ol>
<li>Manage Support Agents (Free) – Easily add, edit, and manage support agents with customizable permissions. Track their performance through detailed reports and assign tasks efficiently. Update or remove agent information whenever needed.</li>
<li>Ticket Reports (Free) – Access detailed reports to optimize your customer support system. View detailed stats on tickets and agent activities. Analyze all ticket data to improve customer support ticket system efficiency.</li>
<li>Email Notifications (Free) – Send customizable email notifications to customers and agents, including subject and body text.</li>
<li>Response Templates (Pro) – Create pre-made reply templates for common customer inquiries, allowing your support team to respond quickly and consistently. Manage and customize templates easily, and insert them with a single click to streamline responses.</li>
<li>Automation Trigger (Pro) – Automate responses to routine inquiries using customizable templates, allowing your team to focus on more complex issues. Create unlimited automation triggers with IDs and titles for different tasks, and use events, conditions, and actions to streamline ticket management.</li>
<li>Custom Ticket Fields (Pro) – Customize ticket forms with fields like text, number, dropdown, radio, and checkbox to capture necessary details. Add options to each field to suit your needs.</li>
<li>Agent Performance Reports (Pro) – Track agent performance with reports on opened, closed, and assigned tickets to improve decision-making and productivity.</li>
<li>Integration Capabilities (Pro) – Hive Support is fully integrated with Telegram, Slack, Discord, and WhatsApp. Also integrates with WooCommerce, EDD, weDocs, BetterDocs, and OpenAI.</li>
</ol>
<h3>🛡️ GDPR Compliant Helpdesk</h3>
Hive Support is a WordPress self-hosted helpdesk, that gives you full control and ownership of your data with no reliance on external SaaS. Stay secure and GDPR-compliant.
<h3>📌 Why Choose the Hive Support Plugin for your WordPress Website?</h3>
<h4>⏳ Improved Response Time</h4>
Hive Support automates tasks like responses, ticket prioritization, and workflows to reduce response times and resolve issues faster.
<h4>📑 All-inclusive Analytics and Reporting</h4>
Gain insights into common issues, response times, and customer satisfaction to improve your support services.
<h4>🛡️ Better User Experience</h4>
Hive Support improves user experience with easy access to live chat, AI chatbot, FAQ, and support tickets, ensuring smooth interactions.
<h4>🔗 Integration with Other Tools</h4>
Hive Support integrates with popular tools like Telegram, Slack, Discord, and WhatsApp, elevating your customer support system’s capability.
📍 Useful Guide for Integrations:
<ul>
<li><a href="https://gethivesupport.com/docs/telegram-integration/" rel="nofollow ugc">Telegram Integration</a></li>
<li><a href="https://gethivesupport.com/docs/slack-integration/" rel="nofollow ugc">Slack Integration</a></li>
<li><a href="https://gethivesupport.com/docs/discord-integration/" rel="nofollow ugc">Discord Integration</a></li>
<li><a href="https://gethivesupport.com/docs/manage-your-tickets-using-whatsapp-with-hive-support/" rel="nofollow ugc">WhatsApp Integration</a></li>
</ul>
<h4>⚙️ How to Use Hive Support on your WordPress Site</h4>
We have complete documentation for installing Hive Support on any WordPress website. Follow the tutorial – 👉 <a href="https://gethivesupport.com/docs/getting-started-with-hive-support/" rel="nofollow ugc"> How to Install the Hive Support.</a> 
<h3>🎉 Other Plugins from WPCommerz</h3>
We offer a range of essential plugins to help you grow your WooCommerce business more efficiently.
✳️ <a href="https://wordpress.org/plugins/guidant/" rel="ugc">WP Guidant:</a> Use WP Guidant to create multi-step guided selling processes and increase conversion rates effortlessly.
✳️ <a href="https://wordpress.org/plugins/darklup-lite-wp-dark-mode/" rel="ugc">Darklup:</a> Transform your site with Darklup’s smart dark mode, delivering a sleek and user-friendly experience.

✳️ <a href="https://wordpress.org/plugins/wceazy/" rel="ugc">wcEazy:</a> Boost sales and update your store with wcEazy’s all-in-one solution and powerful modules.

❤️ Loved Hive Support?
<ul>
<li>Join our <a href="https://www.facebook.com/groups/wpcommerz" rel="nofollow ugc">Facebook Group</a></li>
<li>Learn from our tutorials on <a href="https://www.youtube.com/@wpcommerz8042" rel="nofollow ugc">Youtube Channel</a></li>
<li>Or rate Hive Support on <a href="https://wordpress.org/plugins/hive-support/#reviews" rel="ugc">WordPress</a></li>
</ul>
<h3>Privacy Policy</h3>
Hive Support uses <a href="https://appsero.com" rel="nofollow ugc">Appsero</a> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.
Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.
Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.
Learn more about how <a href="https://appsero.com/privacy-policy/" rel="nofollow ugc">Appsero collects and uses this data</a>.

Hive Support | AI-Powered Help Desk, Live Chat and Chatbot


I've been using the Hive Support plugin for a while now, and I must say, it's an incredible solution for managing customer queries efficiently. It integrates seamlessly into WordPress, making it easy to set up and use.🔹 Key Features I Love:



✔️ User-Friendly Interface – The ticketing system is simple and intuitive, both for admins and customers.✔️ Efficient Ticket Management – Organizing and tracking support requests is smooth, ensuring no query goes unanswered.✔️ Email Notifications – Automatic email updates keep users informed about their ticket status.✔️ Customizable Settings – The flexibility in configuring the plugin to fit my workflow is a big plus.


Excellent Support Ticket System for WordPress!

The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.

ChatBuster: AI Chat for WooCommerce vs Hive Support | AI-Powered Help Desk, Live Chat and Chatbot