MihanWP

Team Ertano

Chatina AI brings advanced live chat functionality to your WordPress website, enhancing user engagement and support efficiency with an AI-powered chat solution. (Coming Soon…)
<a href="https://app.chatina.ai" rel="nofollow ugc">Try Operator Panel</a> – <a href="#screenshots" rel="nofollow ugc">Screenshots</a>
<h3>Key Features</h3>
<ul>
<li>Real-Time Chat: Connect instantly with website visitors to provide seamless support and boost engagement.</li>
<li>AI-Powered Responses: Leverage AI-driven responses to answer common queries and reduce response time. (Coming Soon…)</li>
<li>Customizable Chat Widget: Easily customize the chat widget to match your site’s design and brand identity.</li>
<li>User-Friendly Dashboard: Manage conversations, view analytics, and optimize your chat interactions through an intuitive dashboard.</li>
<li>Integration with Chatina Platform: Fully compatible with the Chatina AI platform, integrating seamlessly with additional features on <a href="https://chatina.ai" rel="nofollow ugc">chatina.ai</a>.</li>
</ul>
<h3>Why Choose Chatina AI?</h3>
With Chatina AI, you can enhance customer satisfaction by providing fast, accurate, and efficient live chat support. Ideal for businesses, e-commerce sites, and service providers looking to improve customer interaction and support.
<h3>External Services</h3>
This plugin connects to external APIs to provide live chat functionality and manage related services. The external services are detailed below:
<h3>Chatina AI API</h3>
<ul>
<li>
What it is used for: 
The Chatina AI API powers the live chat functionalities, including initializing chats, fetching chat information, and interacting with businesses using Chatina’s platform.
</li>
<li>
Data sent and when:
<ul>
<li>API Endpoints: </li>
<li><code>https://api.chatina.ai/v1/chat</code>: Used to initialize and manage live chats. It sends chat-related metadata, such as chat ID and user tokens, when a chat is started. </li>
<li><code>https://api.chatina.ai/v1/business/</code>: Sends the user’s token and business identifiers to fetch details about businesses available for chat. </li>
<li><code>https://api.chatina.ai/v1/c/</code>: Sends a chat token and chat metadata to validate and retrieve chat data. </li>
<li>
<code>https://api.chatina.ai/v1/chat/information</code>: Sends the chat ID and chat token to retrieve detailed chat-related information.
</li>
<li>
Other Data Sent:
</li>
<li>User Tokens: Used to authenticate the user with the service. </li>
<li>Chat Metadata: Includes chat ID and session-related identifiers.</li>
</ul>
</li>
<li>
Why: 
The API is required to facilitate the core functionalities of the plugin, including establishing communication between users and businesses.
</li>
<li>
Service Provider: 
Chatina AI
<ul>
<li><a href="https://chatina.ai/terms" rel="nofollow ugc">Terms of Service</a> </li>
<li><a href="https://chatina.ai/privacy" rel="nofollow ugc">Privacy Policy</a> </li>
</ul>
</li>
</ul>
<h3>Chatina AI CDN</h3>
<ul>
<li>
What it is used for: 
The Chatina AI CDN (<code>https://cdn.chatina.ai/static/</code>) is used to serve assets and resources required for the plugin’s operation, such as JavaScript files and static content.
</li>
<li>
Data sent and when: 
No personal or user data is sent to the CDN. It is accessed to fetch static resources required for plugin functionality.
</li>
</ul>
<h3>Loading CSS and JavaScript Remotely</h3>
To ensure proper functioning of your Chatina chat widget, it is essential to load the required CSS and JavaScript files directly from Chatina’s CDN. Below are the URLs for the necessary assets:
Required Assets
JavaScript
URL: https://cdn.chatina.ai/static/widget.js
CSS
URL: https://cdn.chatina.ai/static/widget.css
By including these resources, your chat widget will have the most up-to-date code and styling, ensuring compatibility and optimal performance. Simply add the following and tags to your HTML:

Embedding these assets will integrate the necessary functionality and styles seamlessly into your webpage.
<h3>Source Code</h3>
To comply with WordPress.org guidelines, all source code related to this plugin is available in both the plugin directory and a public repository.
Unminified JavaScript and CSS files can be found in the following locations: 
– Plugin Directory: /assets/js/widget-normal.js and /assets/css/widget-normal.css 
– GitHub Repository: <a href="https://github.com/chatinaai/chatina-wordpress/" rel="nofollow ugc">Chatina AI GitHub</a>
For instructions on rebuilding the compressed files, please refer to the <code>BUILD.md</code> file in the GitHub repository or see the section below.
<h3>Build Instructions</h3>
This plugin uses build tools (e.g., Webpack, npm) for compression. Follow these steps to recreate the production files: 
1. Clone the repository: git clone https://github.com/chatinaai/chatina-wordpress/chatina-wordpress.git 
2. Navigate to the project directory: cd chatina-wordpress 
3. Install dependencies: npm install 
4. Build the files: npm run build
<h3>Additional Notes</h3>
Chatina uses React.js, a powerful and flexible open-source JavaScript library, to build and manage the dynamic components of the plugin. React.js is licensed under the MIT License, ensuring freedom for developers to use, modify, and distribute the library as needed.

Chatina Ai – Live Chat Online Platform

A seamless live chat solution powered by AI to enhance user engagement and customer support on your WordPress website.

wpazleen

michael

AskAny – AI Chatbot for WooCommerce & WordPress is the most advanced AI chat assistant featuring breakthrough SSE technology, powered by OpenAI, DeepSeek, and Gemini. This revolutionary chatbot delivers instant responses, reduced server load, and seamless communication that transforms your customer support experience.
Whether you run a WooCommerce store or a content-rich WordPress site, AskAny combines AI chat, PDF search, and contextual understanding to provide the most intelligent customer support chatbot experience.
<h3>Why AskAny Is the Ultimate AI Chatbot for WooCommerce & WordPress</h3>
<h3>⚡ Revolutionary Real-Time Chat (Industry First!)</h3>
AskAny is the only AI chatbot that uses Server-Sent Events (SSE) for true real-time performance.
<ul>
<li>🔥 90% Less Server Load — No more heavy polling, ultra-light performance </li>
<li>🌐 True Real-Time Messaging — Replies appear instantly, like WhatsApp or Telegram </li>
<li>🛡️ Automatic Fallback Mode — Smoothly switches to polling if SSE isn’t supported </li>
<li>📱 Zero Configuration — Works instantly, no technical setup needed </li>
<li>🌍 External Website Indexing — Crawl and index external websites to feed your AI assistant with extended knowledge </li>
</ul>
AskAny delivers 30x faster responses than traditional chatbot plugins — combining speed, accuracy, and real-time intelligence.
<h3>💬 24/7 AI Chat Support That Never Sleeps</h3>
AskAny acts as a smart support agent that’s always online — answering questions, browsing content, and even handling WooCommerce interactions.
<ul>
<li>🤖 AI chat powered by OpenAI, DeepSeek, and Gemini </li>
<li>👥 Assign real support agents for hybrid human + AI chat </li>
<li>🔄 Seamless AI-to-Agent conversation handover </li>
<li>🌙 AI takeover during off-hours or weekends </li>
<li>💾 Every conversation saved in your dashboard </li>
</ul>
Your visitors always get the best of both worlds: instant AI assistance or human chat support when needed.
🛍️ Designed for WooCommerce Success
AskAny isn’t just a chatbot it’s your AI sales assistant. 
It understands your product catalog, pricing, and stock in real-time.
<ul>
<li>🛒 Show product cards with images, price, and stock info </li>
<li>🧭 Smart product recommendations and upselling </li>
<li>🗂️ Fetch product info directly in chat </li>
<li>💬 Add to cart directly from the chat window </li>
<li>📦 Reduce repetitive pre-sale questions </li>
</ul>
Drive more sales while cutting down manual support automatically.
<h3>📄 Intelligent Document & PDF Search</h3>
AskAny’s Document AI allows users to search through uploaded manuals, policies, or guides right inside chat.
<ul>
<li>📚 Upload PDFs or documents to serve as your knowledge base </li>
<li>🧠 AskAny extracts contextual answers using AI </li>
<li>🔍 Combine document-based results with AI chat for precise responses </li>
</ul>
Perfect for knowledge bases, policy documentation, or training materials.
<h3>🌐 External Website Crawling & Indexing</h3>
Go beyond your WordPress site. 
With AskAny’s External Website Indexing, you can connect and crawl external websites to expand your AI’s knowledge.
<ul>
<li>🌍 Add URLs or entire domains to index their content </li>
<li>🔎 Allow your AI to reference information from trusted sources </li>
<li>🧩 Combine internal + external data for richer AI responses </li>
<li>🧠 Perfect for multi-brand support, documentation hubs, and SaaS integrations </li>
</ul>
Empower your AI to understand your whole digital ecosystem — not just one site.
<h3>🧾 Forms Inside the Chatbot (No Reload Needed)</h3>
Enable any form plugin directly inside the chat widget: 
(Contact Form 7, WPForms, Gravity Forms, Simple Form, etc.)
<ul>
<li>💡 Capture leads instantly </li>
<li>🗣️ Run surveys and polls </li>
<li>💬 Handle feedback and support queries </li>
<li>⚙️ No page reloads or popups </li>
</ul>
Keep users engaged and capture valuable information effortlessly.
<h3>🧠 AI That Understands Your Website</h3>
AskAny is designed specifically for WordPress and deeply integrated with your site’s data.
<ul>
<li>📄 Reads and understands pages, posts, and FAQs </li>
<li>🏷️ Handles WooCommerce products natively </li>
<li>📚 Supports PDF search for document-based responses </li>
<li>⚙️ Integrates OpenAI, DeepSeek, and Gemini for intelligence </li>
<li>🎯 Customizable Q&A logic and behavior </li>
</ul>
Your users get contextual, relevant, and instant answers every time.
<h3>🚀 Key Benefits</h3>
<ul>
<li>✅ Built-in Agent Management system </li>
<li>✅ Hybrid chatbot with real-time human agents + full AI chat fallback </li>
<li>✅ Reduce Customer Support load </li>
<li>✅ Boost WooCommerce sales with smart upselling </li>
<li>✅ Enable AI chat on every page </li>
<li>✅ Power your chatbot with OpenAI or DeepSeek </li>
<li>✅ Let users search your documents via PDF search </li>
<li>✅ Keep your users engaged longer</li>
</ul>
If you’re ready to transform your site with real-time customer support, smarter AI chat, and powerful WooCommerce integration, AskAny is your all-in-one chatbot plugin. Built with OpenAI, DeepSeek, and powerful PDF search, it’s the ultimate way to automate and scale your support.
Let the chatbot do the work—while you grow your business.
<h4>Key Features</h4>
<ul>
<li>
Advanced AI Integration
<ul>
<li>Dual AI model support (OpenAI and DeepSeek)</li>
<li>Smart fallback system for uninterrupted service</li>
<li>Context-aware responses based on conversation history</li>
<li>Natural language processing for better understanding</li>
</ul>
</li>
<li>
Comprehensive Knowledge Base
<ul>
<li>Automatic WordPress content indexing</li>
<li>PDF document processing and integration</li>
<li>WooCommerce product integration</li>
<li>Custom Q&A pair management</li>
</ul>
</li>
<li>
E-commerce Integration
<ul>
<li>Smart product recommendations</li>
<li>Interactive product cards in chat</li>
<li>Price and availability information</li>
<li>Direct “Add to Cart” functionality</li>
<li>Product search and filtering</li>
</ul>
</li>
<li>
Chat Interface
<ul>
<li>Modern, responsive design</li>
<li>Customizable chat widget</li>
<li>Emoji support</li>
<li>Chat history persistence</li>
<li>Clear chat functionality</li>
</ul>
</li>
<li>
Customization Options
<ul>
<li>Customizable widget position</li>
<li>Adjustable Home page Icon, Wigets Icons</li>
<li>Custom welcome messages</li>
<li>Suggested questions</li>
</ul>
</li>
<li>
Backend Chat Management
<ul>
<li>Admins can view all user conversations</li>
<li>All chats are stored in the database</li>
</ul>
</li>
<li>
User List & Agent Management
<ul>
<li>View all registered users</li>
<li>Easily assign or remove agent roles</li>
</ul>
</li>
<li>
AI-to-Agent Live Chat Handover
<ul>
<li>Agents can take over AI conversations in real-time</li>
<li>Smooth transition between AI and human support</li>
</ul>
</li>
<li>
Live Chat Statistics Dashboard
<ul>
<li>Visual breakdown of chat performance</li>
<li>Total sessions</li>
<li>Active sessions (last 24h)</li>
<li>Total messages</li>
<li>AI-handled vs. Agent-handled interactions</li>
</ul>
</li>
<li>
Dedicated Home Page Settings
<ul>
<li>Show agents with profiles</li>
<li>Custom welcome message</li>
<li>Link documentation section on homepage</li>
</ul>
</li>
<li>
FAQ & Custom Links Management
<ul>
<li>Add and display FAQ on the homepage</li>
<li>Add custom links for quick access</li>
</ul>
</li>
</ul>
<h4>Use Cases</h4>
<ol>
<li>
Customer Support
<ul>
<li>Answer product queries</li>
<li>Provide shipping information</li>
<li>Handle return policy questions</li>
<li>Assist with technical support</li>
</ul>
</li>
<li>
E-commerce Assistant
<ul>
<li>Product recommendations</li>
<li>Price inquiries</li>
<li>Stock availability</li>
<li>Order tracking assistance</li>
</ul>
</li>
<li>
Knowledge Base
<ul>
<li>FAQ automation</li>
<li>Document search</li>
<li>Policy information</li>
<li>Technical documentation</li>
</ul>
</li>
<li>
Website Guide
<ul>
<li>Navigation assistance</li>
<li>Content discovery</li>
<li>Feature explanation</li>
<li>Service information</li>
</ul>
</li>
</ol>
<h3>Privacy Notes</h3>
The AI Assistant accesses the API interface of your chosen provider (OpenAI, DeepSeek, or Google Gemini) to generate responses based on your indexing Content, PDF, and Q&A.
Data is sent to and retrieved from the following interfaces:
<ul>
<li><code>https://api.openai.com/v1/chat/completions</code></li>
<li><code>https://api.deepseek.com/v1/chat/completions</code></li>
<li><code>https://generativelanguage.googleapis.com/v1beta/models/gemini-2.5-flash:generateContent</code></li>
</ul>
<h3>Policy Information</h3>
Please review the full terms of use and data protection policies for the AI providers you choose to use:
<ul>
<li>OpenAI: <a href="https://openai.com/policies" rel="nofollow ugc">OpenAI Policies</a></li>
<li>DeepSeek AI: <a href="https://deepseek.com/terms-of-service" rel="nofollow ugc">DeepSeek AI Terms of Service</a></li>
<li>Google Gemini:
<ul>
<li><a href="https://ai.google.dev/gemini-api/terms" rel="nofollow ugc">Gemini API Additional Terms of Service</a></li>
<li><a href="https://policies.google.com/terms/service-specific?hl=en-US" rel="nofollow ugc">Google API Services User Data Policy</a></li>
</ul>
</li>
</ul>

AskAny – AI-Powered Chat Assistant


I’ve been using the AskAny plugin on my WordPress site, and it’s working great so far. Setup was smooth, and the interface looks modern and clean. It’s a handy tool if you want to add an intelligent chatbot to your site.


Great plugin

Transform your WordPress site with AI-powered assistant for instant responses and unmatched performance.

Chatina Ai – Live Chat Online Platform vs AskAny – AI-Powered Chat Assistant