MihanWP

Team Ertano

Chatina AI brings advanced live chat functionality to your WordPress website, enhancing user engagement and support efficiency with an AI-powered chat solution. (Coming Soon…)
<a href="https://app.chatina.ai" rel="nofollow ugc">Try Operator Panel</a> – <a href="#screenshots" rel="nofollow ugc">Screenshots</a>
<h3>Key Features</h3>
<ul>
<li>Real-Time Chat: Connect instantly with website visitors to provide seamless support and boost engagement.</li>
<li>AI-Powered Responses: Leverage AI-driven responses to answer common queries and reduce response time. (Coming Soon…)</li>
<li>Customizable Chat Widget: Easily customize the chat widget to match your site’s design and brand identity.</li>
<li>User-Friendly Dashboard: Manage conversations, view analytics, and optimize your chat interactions through an intuitive dashboard.</li>
<li>Integration with Chatina Platform: Fully compatible with the Chatina AI platform, integrating seamlessly with additional features on <a href="https://chatina.ai" rel="nofollow ugc">chatina.ai</a>.</li>
</ul>
<h3>Why Choose Chatina AI?</h3>
With Chatina AI, you can enhance customer satisfaction by providing fast, accurate, and efficient live chat support. Ideal for businesses, e-commerce sites, and service providers looking to improve customer interaction and support.
<h3>External Services</h3>
This plugin connects to external APIs to provide live chat functionality and manage related services. The external services are detailed below:
<h3>Chatina AI API</h3>
<ul>
<li>
What it is used for: 
The Chatina AI API powers the live chat functionalities, including initializing chats, fetching chat information, and interacting with businesses using Chatina’s platform.
</li>
<li>
Data sent and when:
<ul>
<li>API Endpoints: </li>
<li><code>https://api.chatina.ai/v1/chat</code>: Used to initialize and manage live chats. It sends chat-related metadata, such as chat ID and user tokens, when a chat is started. </li>
<li><code>https://api.chatina.ai/v1/business/</code>: Sends the user’s token and business identifiers to fetch details about businesses available for chat. </li>
<li><code>https://api.chatina.ai/v1/c/</code>: Sends a chat token and chat metadata to validate and retrieve chat data. </li>
<li>
<code>https://api.chatina.ai/v1/chat/information</code>: Sends the chat ID and chat token to retrieve detailed chat-related information.
</li>
<li>
Other Data Sent:
</li>
<li>User Tokens: Used to authenticate the user with the service. </li>
<li>Chat Metadata: Includes chat ID and session-related identifiers.</li>
</ul>
</li>
<li>
Why: 
The API is required to facilitate the core functionalities of the plugin, including establishing communication between users and businesses.
</li>
<li>
Service Provider: 
Chatina AI
<ul>
<li><a href="https://chatina.ai/terms" rel="nofollow ugc">Terms of Service</a> </li>
<li><a href="https://chatina.ai/privacy" rel="nofollow ugc">Privacy Policy</a> </li>
</ul>
</li>
</ul>
<h3>Chatina AI CDN</h3>
<ul>
<li>
What it is used for: 
The Chatina AI CDN (<code>https://cdn.chatina.ai/static/</code>) is used to serve assets and resources required for the plugin’s operation, such as JavaScript files and static content.
</li>
<li>
Data sent and when: 
No personal or user data is sent to the CDN. It is accessed to fetch static resources required for plugin functionality.
</li>
</ul>
<h3>Loading CSS and JavaScript Remotely</h3>
To ensure proper functioning of your Chatina chat widget, it is essential to load the required CSS and JavaScript files directly from Chatina’s CDN. Below are the URLs for the necessary assets:
Required Assets
JavaScript
URL: https://cdn.chatina.ai/static/widget.js
CSS
URL: https://cdn.chatina.ai/static/widget.css
By including these resources, your chat widget will have the most up-to-date code and styling, ensuring compatibility and optimal performance. Simply add the following and tags to your HTML:

Embedding these assets will integrate the necessary functionality and styles seamlessly into your webpage.
<h3>Source Code</h3>
To comply with WordPress.org guidelines, all source code related to this plugin is available in both the plugin directory and a public repository.
Unminified JavaScript and CSS files can be found in the following locations: 
– Plugin Directory: /assets/js/widget-normal.js and /assets/css/widget-normal.css 
– GitHub Repository: <a href="https://github.com/chatinaai/chatina-wordpress/" rel="nofollow ugc">Chatina AI GitHub</a>
For instructions on rebuilding the compressed files, please refer to the <code>BUILD.md</code> file in the GitHub repository or see the section below.
<h3>Build Instructions</h3>
This plugin uses build tools (e.g., Webpack, npm) for compression. Follow these steps to recreate the production files: 
1. Clone the repository: git clone https://github.com/chatinaai/chatina-wordpress/chatina-wordpress.git 
2. Navigate to the project directory: cd chatina-wordpress 
3. Install dependencies: npm install 
4. Build the files: npm run build
<h3>Additional Notes</h3>
Chatina uses React.js, a powerful and flexible open-source JavaScript library, to build and manage the dynamic components of the plugin. React.js is licensed under the MIT License, ensuring freedom for developers to use, modify, and distribute the library as needed.

Chatina Ai – Live Chat Online Platform

A seamless live chat solution powered by AI to enhance user engagement and customer support on your WordPress website.

lenochat

LenoChat – AI Live Chat, Copilot & Multichannel Messaging
LenoChat is an all-in-one customer experience solution — combining Live Chat, Smart AI Agent, AI Copilot, and Multichannel Messaging in one simple tool.
Connect with your customers instantly — whether through your website, WhatsApp, Instagram, or Facebook — all from one clean, AI-powered inbox.
🤖 Smart AI Agent & Copilot
<ul>
<li>Smart AI Agent: Automatically handles conversations, understands context, and knows when to hand the chat over to a human agent.</li>
<li>Knowledge-Based AI Replies: Generates accurate answers from your connected knowledge base (help articles, FAQs, or uploaded documents).</li>
<li>Instant References: Every AI response includes clickable source links so customers can see exactly where the answer came from.</li>
<li>AI Copilot for Agents: Assists your team with real-time reply suggestions — and lets them rephrase or adjust tone (Casual, friendly, professional, etc.) before sending. 
Your team replies faster, more accurately, and always in the right voice.</li>
</ul>
✅ Key Features
<ul>
<li>Multi-Channel Messaging: Manage messages from your website, WhatsApp, Instagram, and Facebook — all in one place.</li>
<li>Real-Time Support: See what customers are typing before they hit send, allowing faster and more personalised responses.</li>
<li>Customisable Chat Widget: Match your brand with your own colours, logo, and greetings.</li>
<li>Team Collaboration: Add agents and assign chats seamlessly.</li>
<li>Operating Hours Control: Set your business hours and automatically manage offline messages.</li>
</ul>
💡 Why Choose LenoChat
<ul>
<li>Smart + Simple: AI-powered, yet designed for anyone to use.</li>
<li>Built for Businesses of All Sizes: From solo entrepreneurs to growing teams.</li>
<li>Affordable & Transparent: Start free with all essential features. Upgrade anytime for advanced AI tools.</li>
</ul>
📱 Mobile Apps
Stay connected anywhere with LenoChat Mobile for: 
* iOS 
* Android
LenoChat makes customer communication smarter — combining AI precision with the human touch your customers deserve.
<h3>Privacy Policy</h3>
LenoChat respects user privacy. For more information, visit our <a href="https://www.lenochat.com/privacy-policy/" rel="nofollow ugc">Privacy Policy</a>.
<h3>Credits</h3>
LenoChat is developed and maintained by the LenoChat Team. 
For partnership or support inquiries, visit <a href="https://www.lenochat.com/contact-us/" rel="nofollow ugc">Contact Us – LenoChat</a>

LenoChat

Real-Time Conversations Made Simple! Chat with your website visitors across channels using live chat, AI Copilot, and multichannel inbox.

Chatina Ai – Live Chat Online Platform vs LenoChat