MihanWP

Team Ertano

<p>Chatina AI brings advanced live chat functionality to your WordPress website, enhancing user engagement and support efficiency with an AI-powered chat solution. (Coming Soon…)</p>
<p><a href="https://app.chatina.ai" rel="nofollow ugc">Try Operator Panel</a>  – <a href="#screenshots" rel="nofollow ugc">Screenshots</a></p>
<h3>Key Features</h3>
<ul>
<li>Real-Time Chat: Connect instantly with website visitors to provide seamless support and boost engagement.</li>
<li>AI-Powered Responses: Leverage AI-driven responses to answer common queries and reduce response time. (Coming Soon…)</li>
<li>Customizable Chat Widget: Easily customize the chat widget to match your site’s design and brand identity.</li>
<li>User-Friendly Dashboard: Manage conversations, view analytics, and optimize your chat interactions through an intuitive dashboard.</li>
<li>Integration with Chatina Platform: Fully compatible with the Chatina AI platform, integrating seamlessly with additional features on <a href="https://chatina.ai" rel="nofollow ugc">chatina.ai</a>.</li>
</ul>
<h3>Why Choose Chatina AI?</h3>
<p>With Chatina AI, you can enhance customer satisfaction by providing fast, accurate, and efficient live chat support. Ideal for businesses, e-commerce sites, and service providers looking to improve customer interaction and support.</p>
<h3>External Services</h3>
<p>This plugin connects to external APIs to provide live chat functionality and manage related services. The external services are detailed below:</p>
<h3>Chatina AI API</h3>
<ul>
<li>
<p><strong>What it is used for:</strong><br />
The Chatina AI API powers the live chat functionalities, including initializing chats, fetching chat information, and interacting with businesses using Chatina’s platform.</p>
</li>
<li>
<p><strong>Data sent and when:</strong></p>
<ul>
<li><strong>API Endpoints:</strong>  </li>
<li><code>https://api.chatina.ai/v1/chat</code>: Used to initialize and manage live chats. It sends chat-related metadata, such as chat ID and user tokens, when a chat is started.  </li>
<li><code>https://api.chatina.ai/v1/business/</code>: Sends the user’s token and business identifiers to fetch details about businesses available for chat.  </li>
<li><code>https://api.chatina.ai/v1/c/</code>: Sends a chat token and chat metadata to validate and retrieve chat data.  </li>
<li>
<p><code>https://api.chatina.ai/v1/chat/information</code>: Sends the chat ID and chat token to retrieve detailed chat-related information.</p>
</li>
<li>
<p><strong>Other Data Sent:</strong></p>
</li>
<li><strong>User Tokens:</strong> Used to authenticate the user with the service.  </li>
<li><strong>Chat Metadata:</strong> Includes chat ID and session-related identifiers.</li>
</ul>
</li>
<li>
<p><strong>Why:</strong><br />
The API is required to facilitate the core functionalities of the plugin, including establishing communication between users and businesses.</p>
</li>
<li>
<p><strong>Service Provider:</strong><br />
Chatina AI</p>
<ul>
<li><a href="https://chatina.ai/terms" rel="nofollow ugc">Terms of Service</a>  </li>
<li><a href="https://chatina.ai/privacy" rel="nofollow ugc">Privacy Policy</a>  </li>
</ul>
</li>
</ul>
<h3>Chatina AI CDN</h3>
<ul>
<li>
<p><strong>What it is used for:</strong><br />
The Chatina AI CDN (<code>https://cdn.chatina.ai/static/</code>) is used to serve assets and resources required for the plugin’s operation, such as JavaScript files and static content.</p>
</li>
<li>
<p><strong>Data sent and when:</strong><br />
No personal or user data is sent to the CDN. It is accessed to fetch static resources required for plugin functionality.</p>
</li>
</ul>
<h3>Loading CSS and JavaScript Remotely</h3>
<p>To ensure proper functioning of your Chatina chat widget, it is essential to load the required CSS and JavaScript files directly from Chatina’s CDN. Below are the URLs for the necessary assets:</p>
<p>Required Assets</p>
<p>JavaScript</p>
<p>URL: https://cdn.chatina.ai/static/widget.js</p>
<p>CSS</p>
<p>URL: https://cdn.chatina.ai/static/widget.css</p>
<p>By including these resources, your chat widget will have the most up-to-date code and styling, ensuring compatibility and optimal performance. Simply add the following  and  tags to your HTML:</p>
</p>
<p>Embedding these assets will integrate the necessary functionality and styles seamlessly into your webpage.</p>
<h3>Source Code</h3>
<p>To comply with WordPress.org guidelines, all source code related to this plugin is available in both the plugin directory and a public repository.</p>
<p>Unminified JavaScript and CSS files can be found in the following locations:<br />
– Plugin Directory: /assets/js/widget-normal.js and /assets/css/widget-normal.css<br />
– GitHub Repository: <a href="https://github.com/chatinaai/chatina-wordpress/" rel="nofollow ugc">Chatina AI GitHub</a></p>
<p>For instructions on rebuilding the compressed files, please refer to the <code>BUILD.md</code> file in the GitHub repository or see the section below.</p>
<h3>Build Instructions</h3>
<p>This plugin uses build tools (e.g., Webpack, npm) for compression. Follow these steps to recreate the production files:<br />
1. Clone the repository: git clone https://github.com/chatinaai/chatina-wordpress/chatina-wordpress.git<br />
2. Navigate to the project directory: cd chatina-wordpress<br />
3. Install dependencies: npm install<br />
4. Build the files: npm run build</p>
<h3>Additional Notes</h3>
<p>Chatina uses React.js, a powerful and flexible open-source JavaScript library, to build and manage the dynamic components of the plugin. React.js is licensed under the MIT License, ensuring freedom for developers to use, modify, and distribute the library as needed.</p>


Chatina Ai – Live Chat Online Platform

A seamless live chat solution powered by AI to enhance user engagement and customer support on your WordPress website.

tahc

<p><strong>Tahc Hybrid Chat</strong> brings a new approach to customer communication.</p>
<p>Instead of choosing between AI or humans, Tahc combines both into a single, seamless conversation. AI handles speed and scale. Humans provide judgment, context, and trust.</p>
<p>This is <strong>AI Hybrid Chat</strong> — and it’s built for real-world support.</p>
<h4>What Is AI Hybrid Chat?</h4>
<p>AI is exceptional at speed, recall, and scale.<br />
Humans are essential for context, judgment, and trust.</p>
<p>Tahc brings both together in one continuous conversation.</p>
<p>No handoffs.<br />
No broken context.<br />
No pretending automation can replace people.</p>
<h4>Knowledge Base & Gap Discovery</h4>
<p>Tahc doesn’t just answer questions. It helps you understand what your customers are actually asking.</p>
<p>When you connect your website or documentation, Tahc automatically builds a knowledge base from your content.</p>
<p>As conversations happen, Tahc identifies:</p>
<ul>
<li>Questions your content does not answer</li>
<li>Repeated areas of confusion</li>
<li>Documentation gaps</li>
<li>Opportunities to improve onboarding and support</li>
</ul>
<p>These insights appear in your dashboard so you can continuously improve your content and your AI’s accuracy.</p>
<p>Your chat becomes a learning system — not just a widget.</p>
<h4>Quick Entry Setup</h4>
<p>Tahc is designed to be live in minutes.</p>
<p>There is no complex configuration or manual training required.</p>
<p>Once connected:<br />
* Your site is automatically indexed<br />
* Your AI begins learning immediately<br />
* The chat widget appears instantly<br />
* You can refine behavior over time</p>
<p>Start simple. Improve continuously.</p>
<h4>Key Features</h4>
<ul>
<li>AI-powered responses trained on your content</li>
<li>Human handoff when conversations need context</li>
<li>Knowledge base auto-discovery</li>
<li>Gap detection and content insights</li>
<li>Orchestrations for custom behavior</li>
<li>Multi-language support (10+ languages)</li>
<li>Fully customizable widget</li>
<li>Mobile responsive design</li>
<li>Office hours and availability rules</li>
<li>Analytics and conversation history</li>
<li>iOS app for human responses</li>
<li>Lightning-fast global delivery</li>
<li>Accessibility-friendly</li>
</ul>
<h4>What Are Orchestrations?</h4>
<p>Orchestrations allow you to control how your AI behaves based on context.</p>
<p>Examples:<br />
* Show different greetings on pricing pages<br />
* Escalate sales or support questions automatically<br />
* Customize AI tone by page or visitor type<br />
* Route conversations to humans when needed</p>
<p>They give you fine-grained control without complexity.</p>
<h4>Perfect For</h4>
<ul>
<li>SaaS companies</li>
<li>E-commerce stores</li>
<li>Agencies</li>
<li>Service businesses</li>
<li>Educational platforms</li>
<li>Any site that values real customer conversations</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Sign up for a free account at <a href="https://tahc.ai" rel="nofollow ugc">tahc.ai</a></li>
<li>Connect your site or knowledge base</li>
<li>Install this plugin and enter your Workspace ID</li>
<li>Your chat is live instantly</li>
</ol>
<p>No credit card required to start.</p>
<h4>Pricing</h4>
<p>The Tahc service includes a <strong>14-day free trial</strong> on all plans.</p>
<ul>
<li>
<p><strong>Starter – $19/month</strong><br />
100 pages, 1 domain, 1 orchestration</p>
</li>
<li>
<p><strong>Pro – $39/month</strong><br />
500 pages, 3 domains, 5 orchestrations</p>
</li>
<li>
<p><strong>Team – $79/month</strong><br />
Unlimited content, multiple users, white-labeling</p>
</li>
</ul>
<p>All plans include unlimited conversations and full AI functionality.</p>
<h4>Plugin License & Service Information</h4>
<p>This plugin is <strong>100% free and open source</strong> under the GPLv2 or later license.</p>
<p>There are no locked features, no premium plugin tiers, and no restrictions on usage or modification.</p>
<p>The plugin connects to the external <strong>Tahc service</strong> (<a href="https://tahc.ai" rel="nofollow ugc">https://tahc.ai</a>) to provide AI-powered chat functionality. The Tahc service is a separate product with its own pricing and free trial.</p>
<p>The WordPress plugin acts solely as a connector between your site and the Tahc platform.</p>
<h3>External Services</h3>
<p>This plugin connects to the Tahc service at:<br />
https://app.tahc.ai</p>
<p>Data transmitted may include:<br />
* Chat messages<br />
* Page URLs<br />
* Device and browser metadata<br />
* Contact information (if provided)</p>
<p>No data is sent until a visitor interacts with the chat widget.</p>
<p>Terms: https://tahc.ai/terms<br />
Privacy: https://tahc.ai/privacy</p>
<h3>Support</h3>
<p>Need help?</p>
<ul>
<li>Documentation: https://tahc.ai/docs  </li>
<li>Support: https://dash.tahc.ai/support  </li>
<li>Email: support@tahc.ai</li>
</ul>


Tahc AI Hybrid Chat

Add AI Hybrid Chat to your WordPress site — combining automation with real human support when it matters.

Chatina Ai – Live Chat Online Platform vs Tahc AI Hybrid Chat