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<h4>Introduction</h4>
<p>Chatster is a WooCommerce extension that allows real time chat with visiting users, supports your website growth with a BOT that will try to answer your customer questions and allows users to send messages and ask questions. 
</p>
<p>The plugin is customizable, you can choose chat colors, bot image, screen position and much more.. Plenty of options are available for the front chat as well as the admin area.</p>
<p>The chat system will balance the load of customers across all admins that have selected to be online.<br />
You can select the maximum number of users you want to chat with simultaneously and Chatster will create a queue, inform the customers of their queue status and display in the admin chat the total number of user waiting.<br />
One of the cool features is the possibility to search product and pages without leaving conversation and attach them directly to the chat, where the customer can see and even follow the link.
</p>
<p>The Bot helper will be your delegate when you are not around. You can program questions and answers. He will read the customer question, research the best match and pull the most appropriate answer.<br />
You can also adjust sensitivity and enable deep-search mode and personalize its responses.</p>
<p>If the customer requires a direct interaction and the chat is offline, the message me button is one click away. They can simply fill out the small form and send the question or comment through and it will be posted in the Chatster messaging section.<br />
Chatster can also alert you of new messages received, with an email sent to your favorite email address. You can then reply the message from Chatster and set up a reply-to email to continue the correspondence.</p>
<h4>Notes</h4>
<p>This plugin uses WordPress REST API and it must be enabled for this to work.</p>
<p>No External Service Required to run this application. This plugin runs exclusively on your machine and you won’t require any subscription.</p>
<p>This plugin uses Cookies. Please remember that it’s your responsibility to abide any laws and regulations within your country or jurisdiction ( e.g. EU Cookie laws ).</p>


Chatster

Customizable real time chat with messaging system and BOT helper.

LiveChat

<p>ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels, trusted by 2900+ companies.</p>
<p><strong>Create your AI chat bot in a snap and easily launch it on your website, Facebook Messenger, Slack, and more.</strong> Integrate ChatBot with LiveChat and HelpDesk for a seamless support experience that connects live chats, conversations with AI bots, and email support tickets.</p>
<p>Use the ChatBot WordPress plugin to instantly add an AI chatbot and make it appear as an interactive and customizable chat widget on your website.</p>
<h4>End-to-end Customer Service Automation</h4>
<p>Automate tasks 24/7/365, without human engagement: answer support questions, generate leads, schedule meetings, get customer feedback, collect personal data, promote products and create any other custom chat flow in the ChatBot app.</p>
<h4>Self-learning AI Chatbot</h4>
<p>ChatBot uses a dedicated AI model crafted based on the content provided from your website, online store, help center, or text documentation. It learns from your business knowledge (like information about your products and services) and uses this knowledge to answer customers’ questions.</p>
<h4>Answer Up To 80% Of Customers’ Questions With AI</h4>
<p>ChatBot utilizes ML (machine learning), LLM (large language models), and generative AI to dynamically provide answers to questions in chats. It creates a unique and accurate AI model (AI Assist) that is strictly based on the provided data and does not rely on third-party providers like OpenAI (ChatGPT), Google Bard, or Bing AI.</p>
<h3>Why ChatBot is a Better Customer Service Solution than ChatGPT</h3>
<ul>
<li>👉 <strong>One Simple App Interface:</strong> All your chatbot setup, deployment, and optimization are done via the intuitive ChatBot platform interface without any coding.</li>
<li>👉 <strong>Easy No Code Installation:</strong> Setting up a chatbot on your website is quick and simple. It does not require any coding or API use. Simply install the WP plugin, and it’s ready to go.</li>
<li>👉 <strong>One-Click Training and Setup:</strong> To train your chatbot, simply use data from your website, help center, or text articles. The scanned data will be used in your dedicated AI model.</li>
<li>👉 <strong>Customizable Chat Widget:</strong> Easily adjust the look and settings of Chat Widget to fully match your brand and website.</li>
<li>👉 <strong>Easy Chatbot Optimization:</strong> Use data from completed chats to train your chatbot to be even more precise if needed.</li>
<li>👉 <strong>Enterprise-grade Data Security:</strong> All training data and chats are hosted exclusively on the ChatBot platform.</li>
<li>👉 <strong>Reliable AI Model:</strong> ChatBot AI Assist is fully trained on the provided data, and it doesn’t makeup facts in chats. There’s no way of “hacking” the AI model to get out of track with answers.</li>
<li>👉 <strong>Many Automations in One Chatbot Widget:</strong> In addition to answering questions, your chatbot can create support tickets, generate leads, schedule meetings, or redirect to live agents. All automations are set up in a visual drag-and-drop builder.</li>
</ul>
<h3>How ChatBot Will Improve Your WP Website</h3>
<ul>
<li>📈 <strong>Improve customer experience with ChatBot:</strong> Use ChatBot to help your customers round-the-clock and improve your conversion rates to grow your revenue effortlessly.</li>
<li>📈 <strong>Boost visitor engagement on your WordPress website:</strong> Reach out to a wider audience and acquire new customers.</li>
<li>📈 <strong>Turn traffic into growing revenue:</strong> Use real-time communication to get more happy customers.</li>
<li>📈 <strong>Support your website visitors 24/7/365:</strong> Help your visitors at every stage of their decision-making.</li>
</ul>
<h3>Key ChatBot Features</h3>
<ul>
<li>Feature-rich WordPress chat bot plugin</li>
<li>Advanced AI training and custom AI models</li>
<li>Generative AI for dynamic response creation</li>
<li>Easy conversation flow testing and chatbot optimization</li>
<li>One-click installation for WordPress</li>
<li>Fully customizable Chat Widget</li>
<li>Rich messages for a more engaging customer experience</li>
<li>Intuitive interface – no coding and technical skills needed</li>
<li>One-click integrations with LiveChat, Facebook Messenger, Slack, and more</li>
<li>Intuitive drag & drop Visual Builder for more advanced chat automation</li>
<li>Ready-to-start chatbot templates with business-oriented flows</li>
<li>Reports, analytics, and detailed data on visitors</li>
<li>Advanced chatbot actions with integrations and webhooks</li>
</ul>
<h3>ChatBot’s Most Popular Integrations</h3>
<ul>
<li>WordPress</li>
<li>LiveChat</li>
<li>HelpDesk</li>
<li>Facebook Messenger</li>
<li>Shopify</li>
<li>Squarespace</li>
<li>Webflow</li>
<li>BigCommerce</li>
<li>Wix</li>
<li>Slack</li>
<li>Zapier</li>
<li>Freshdesk</li>
<li>Zendesk</li>
</ul>
<h3>Testimonials</h3>
<blockquote>
<p>The ChatBot platform has become a key part of our proposition. It’s fully flexible and has allowed us to <strong>drive 30% more leads while dramatically reducing our cost to serve</strong>.<br />
  Joe Bush, Co-founder of The Chat Shop</p>
<p>With ChatBot, we were able to <strong>reduce our help ticket numbers by 50%!</strong> So now the elves spend less time answering the phones/emails and more time providing an unforgettable experience to our customers.<br />
  Dale & Carey, owners of PackageFromSanta.com</p>
<p>We have used various chatbot platforms in the past, but we find ChatBot to be <strong>the most flexible, quick to implement, and easily trainable</strong>.<br />
  Andy Dharmani, Founder, ako.ai</p>
<p>After we implemented ChatBot, we witnessed immediate relief within our support operation. Our chatbot provides <strong>instantaneous support to 60% of all chatting customers</strong> and has reduced queued visitors by over 50%.<br />
  Brian Vail, CE Support Agent, ProctorU</p>
</blockquote>
<h3>The Text ecosystem</h3>
<p>The ecosystem of <strong>Text</strong> products includes:</p>
<p>– <a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">LiveChat</a> – a communication tool that allows you to chat live with your customers – official <a href="https://wordpress.org/plugins/wp-live-chat-software-for-wordpress/" rel="ugc">LiveChat plugin page</a><br />
– <a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">HelpDesk</a> – an online ticketing system suitable both for small businesses and enterprise clients<br />
– <a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">ChatBot</a> – a bot framework for AI chat bots<br />
– <a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">KnowledgeBase</a> – a public Help Center widget<br />
– <a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">OpenWidget</a> – free widgets for website – official <a href="https://wordpress.org/plugins/free-customer-service-tools-by-openwidget/" rel="ugc">OpenWidget plugin page</a><br />
– <a href="https://platform.text.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration" rel="nofollow ugc">Text Messaging Platform</a> – chat platform for innovative teams</p>


ChatBot Conversational AI Support

Chatbot for WP, using a ChatGPT-like AI to self-learn and create replies. Easy training based on the website content. Quick setup, easy installation.

Chatster vs ChatBot Conversational AI Support