Frank

<h4>Introduction</h4>
Chatster is a WooCommerce extension that allows real time chat with visiting users, supports your website growth with a BOT that will try to answer your customer questions and allows users to send messages and ask questions. 

The plugin is customizable, you can choose chat colors, bot image, screen position and much more.. Plenty of options are available for the front chat as well as the admin area.
The chat system will balance the load of customers across all admins that have selected to be online. 
You can select the maximum number of users you want to chat with simultaneously and Chatster will create a queue, inform the customers of their queue status and display in the admin chat the total number of user waiting. 
One of the cool features is the possibility to search product and pages without leaving conversation and attach them directly to the chat, where the customer can see and even follow the link.

The Bot helper will be your delegate when you are not around. You can program questions and answers. He will read the customer question, research the best match and pull the most appropriate answer. 
You can also adjust sensitivity and enable deep-search mode and personalize its responses.
If the customer requires a direct interaction and the chat is offline, the message me button is one click away. They can simply fill out the small form and send the question or comment through and it will be posted in the Chatster messaging section. 
Chatster can also alert you of new messages received, with an email sent to your favorite email address. You can then reply the message from Chatster and set up a reply-to email to continue the correspondence.
<h4>Notes</h4>
This plugin uses WordPress REST API and it must be enabled for this to work.
No External Service Required to run this application. This plugin runs exclusively on your machine and you won’t require any subscription.
This plugin uses Cookies. Please remember that it’s your responsibility to abide any laws and regulations within your country or jurisdiction ( e.g. EU Cookie laws ).

Chatster

Customizable real time chat with messaging system and BOT helper.

Pierre Lannoy

Hosterra

Device Detector is a full featured analytics reporting and management tool that detects all devices accessing your WordPress site.
For each call made to your site, Device Detector analyzes the sent header, detects the device doing the call (and its characteristics) and can:
<ul>
<li>modify the <code>is_mobile()</code> WordPress core function to be more precise and reliable;</li>
<li>add some CSS classes to the <code>body</code> tag of your site (many classes to choose from);</li>
<li>let you use the result of the detection in your own developments;</li>
<li>record detected characteristics for reporting.</li>
</ul>
Device Detector can report the following main items and characteristics:
<ul>
<li>KPIs: number of hits, class breakdown, clients types and engines;</li>
<li>Classes: Bot, Desktop, Mobile and Other;</li>
<li>Devices types: Camera, Car Browser, Console, Feature Phone, Phablet, Portable Media Player, Smart Display, Smartphone, Tablet, TV;</li>
<li>Client types: Application Library, Browser, Feed Reader, Media Player, Mobile Application, PIM.</li>
<li>Technical characteristics and versions of all browsers;</li>
<li>Device identification: brand, model, etc.;</li>
<li>OS identification: name, version, etc.;</li>
<li>Calling channel: site backend, site frontend, cron job, Ajax request, XML-RPC request, Rest API request, Atom/RDF/RSS feed;</li>
</ul>
For a full list of items, characteristics and supported devices, please see the ‘devices’ tab in the plugin settings.
Device Detector supports multisite report delegation and per site configuration (see FAQ).
Device Detector supports an extensive set of WP-CLI commands to:
<ul>
<li>get a device detail: see <code>wp help device describe</code> for details;</li>
<li>display Device Detector status: see <code>wp help device status</code> for details;</li>
<li>toggle on/off main settings: see <code>wp help device settings</code> for details;</li>
<li>describe engine capacities: see <code>wp help device engine</code> for details;</li>
<li>display devices statistics: see <code>wp help device analytics</code> for details.</li>
</ul>
For a full help on WP-CLI commands in Device Detector, please <a href="https://perfops.one/device-detector-wpcli" rel="nofollow ugc">read this guide</a>.
<blockquote>
Device Detector is part of <a href="https://perfops.one/" rel="nofollow ugc">PerfOps One</a>, a suite of free and open source WordPress plugins dedicated to observability and operations performance.
</blockquote>
Based on the amazing <a href="https://github.com/matomo-org/matomo" rel="nofollow ugc">Matomo</a> UDD, Device Detector is a free and open source plugin for WordPress. It integrates many other free and open source works (as-is or modified). Please, see ‘about’ tab in the plugin settings to see the details.
<h4>Developers</h4>
If you’re a plugins / themes developer and want to take advantage of the detection features of Device Detector, visit the <a href="https://github.com/Pierre-Lannoy/wp-device-detector" rel="nofollow ugc">GitHub repository</a> of the plugin to learn how to use it.
<h4>Support</h4>
This plugin is free and provided without warranty of any kind. Use it at your own risk, I’m not responsible for any improper use of this plugin, nor for any damage it might cause to your site. Always backup all your data before installing a new plugin.
Anyway, I’ll be glad to help you if you encounter issues when using this plugin. Please read carefully the FAQ at the bottom of this page before requesting support.
<h4>Privacy</h4>
This plugin, as any piece of software, is neither compliant nor non-compliant with privacy laws and regulations. It is your responsibility to use it – by activating the corresponding options or services – with respect for the personal data of your users and applicable laws.
This plugin doesn’t set any cookie in the user’s browser.
This plugin may handle personally identifiable information (PII). If the GDPR or CCPA or similar regulation applies to your case, you must adapt your processes (consent management, security measure, treatment register, etc.).
<h4>Donation</h4>
If you like this plugin or find it useful and want to thank me for the work done, please consider making a donation to <a href="https://www.laquadrature.net/en" rel="nofollow ugc">La Quadrature Du Net</a> or the <a href="https://www.eff.org/" rel="nofollow ugc">Electronic Frontier Foundation</a> which are advocacy groups defending the rights and freedoms of citizens on the Internet. By supporting them, you help the daily actions they perform to defend our fundamental freedoms!

Device Detector

good plugin

Full featured analytics reporting and management tool that detects all devices accessing your WordPress site.

Chatster vs Device Detector