chatsys

<p><strong>Chatsys AI Agent</strong> is a powerful WordPress plugin that integrates an AI-powered chatbot into your WooCommerce store or WordPress website. It enhances customer engagement, automates support, and provides personalized recommendations using advanced AI technology.</p>
<h3>Features</h3>
<ul>
<li><strong>AI-Powered Chatbot</strong>: Engage with visitors in real-time using a smart, conversational AI agent.</li>
<li><strong>WooCommerce Integration</strong>: Automatically answer customer queries about orders, products, and shipping.</li>
<li><strong>Personalized Recommendations</strong>: Suggest products based on customer behavior and preferences.</li>
<li><strong>24/7 Support</strong>: Provide instant support to customers, even outside business hours.</li>
<li><strong>Customizable Responses</strong>: Train the AI agent to match your brand’s tone and style.</li>
<li><strong>Multilingual Support</strong>: Communicate with customers in their preferred language.</li>
<li><strong>Easy Setup</strong>: Seamless integration with WordPress and WooCommerce.</li>
</ul>
<h3>Configuration</h3>
<h3>Step 1: Connect to Chatsys</h3>
<ol>
<li>Go to <code>Chatsys AI Agent</code> page.</li>
<li>Login or Register for Authentication.</li>
<li>Add your domain address , where your project is deployed on, e.g., www.example.com.</li>
<li>Select your woocommerce product for chatbot training.</li>
</ol>
<h3>Step 2: Customize the Chatbot</h3>
<ol>
<li><strong>Data</strong>: Click on <code>Retrain bot</code> inorder to train your chatbot with recent data.</li>
<li><strong>Appearance</strong>: Click on <code>Go to Chatsys Panel</code> button to customize your chatbot.</li>
</ol>
<h3>Step 3: Chatsys AI Agent Widget</h3>
<ol>
<li>Your AI Agent widget will be **Automatically added to your project, no need for extra effort.</li>
</ol>
<h3>Usage</h3>
<h3>For Store Owners</h3>
<ul>
<li>Train the AI agent by adding custom responses and FAQs.</li>
<li>Enable multilingual support to cater to a global audience.</li>
</ul>
<h3>For Customers</h3>
<ul>
<li>Customers can interact with the chatbot to:
<ul>
<li>Check order status.</li>
<li>Get product recommendations.</li>
<li>Ask questions about shipping and returns.</li>
<li>Receive instant support 24/7.</li>
</ul>
</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to the <strong>Chatsys API</strong> to provide AI-powered chatbot functionality. The following data is sent to the service:<br />
– <strong>User queries and interactions</strong>: To generate responses and provide real-time support.<br />
– <strong>Plugin configuration data</strong>: To customize the chatbot’s behavior and appearance.<br />
– <strong>WooCommerce product data</strong>: To enable product recommendations and order-related queries.</p>
<p>The Chatsys API is provided by Chatsys. For more information, please visit our website:<br />
– <a href="https://chatsys.co/terms-of-service" rel="nofollow ugc">Terms of Service</a><br />
– <a href="https://chatsys.co/privacy-policy" rel="nofollow ugc">Privacy Policy</a></p>
<p>By using this plugin, you acknowledge that data will be sent to and processed by Chatsys in accordance with their policies.</p>
<h3>Frequently Asked Questions (FAQ)</h3>
<h3>1. What AI services does Chatsys AI Agent support?</h3>
<p>Chatsys AI Agent supports integration with popular AI services like OpenAI, and custom AI backends.</p>
<h3>2. Can I customize the chatbot’s appearance?</h3>
<p>Yes, you can customize the chatbot’s color, position, and icon in the plugin settings.</p>
<h3>3. Does the plugin support multilingual websites?</h3>
<p>Yes, Chatsys AI Agent supports multiple languages. You can configure the language settings in the plugin dashboard.</p>
<h3>4. Is WooCommerce integration mandatory?</h3>
<p>No, WooCommerce integration is optional. The plugin works perfectly on non-WooCommerce WordPress websites as well.</p>
<h3>5. How do I train the AI agent?</h3>
<p>You can train the AI agent by adding custom responses, FAQs, and product recommendations in the plugin settings.</p>
<h3>Support</h3>
<p>For support, feature requests, or bug reports, please contact us:<br />
– <strong>Email</strong>: chatsysco@gmail.com<br />
– <strong>Website</strong>: <a href="https://chatsys.com" rel="nofollow ugc">https://chatsys.com</a><br />
– <strong>Documentation</strong>: <a href="https://chatsys.com/features" rel="nofollow ugc">https://chatsys.com/features</a></p>
<h3>License</h3>
<p>Chatsys AI Agent is licensed under the GPLv2 or later. See the <a href="LICENSE" rel="nofollow ugc">LICENSE</a> file for more details.</p>
<h3>Contributing</h3>
<p>We welcome contributions! If you’d like to contribute to the development of Chatsys AI Agent, please fork the repository and submit a pull request.</p>
<p>Thank you for using Chatsys AI Agent! We hope it enhances your website and improves customer engagement. 🚀</p>


Chatsys AI Agent

Chatsys AI Agent integrates an AI-powered chatbot into your WooCommerce store or WordPress website, enhancing customer engagement and support.

Freemius

Silkalns

WP Chill

Jack K

Çağdaş Dağ

Polat İnceler

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<p><strong>IMPORTANT NOTICE</strong> KB Support is under new ownership. If you reached out to us for support, we no longer have access to past customer tickets or email conversation chains. If you need assistance, please post in the support forum, or email us directly. We apologize for the inconvenience, and are working to set up a new support help desk (using KB Support, of course) as soon as possible.</p>
<p>KB Support is the ultimate WordPress plugin for providing support and help desk services to your customers.</p>
<p>Enriched with features, you can be sure that right from activation, KB Support will provide the perfect Help Desk solution for your agents to support your customers.</p>
<p>The built-in Knowledgebase allows customers to find solutions to their issues during the ticket submission process, reducing the overall number of support queries received by your help desk.</p>
<p><strong>Key FREE Features of KB Support include</strong>:</p>
<ul>
<li>Easily manage and customize submission forms. No coding required, multiple forms can be created and utilized</li>
<li>Guest submission is fully supported. Customers do not need an account to create or manage support tickets</li>
<li>Sequential ticket numbers</li>
<li>Email notifications keep customers, admins and support agents up to date with recent ticket events</li>
<li>Restricted access ensures that only agents and the assigned customer are able to view tickets and correspondence</li>
<li>Unlimited ticket participants to ensure that all relevant parties can contribute towards a ticket on behalf of a customer</li>
<li>A fully responsive and clean front end design where customers can manage their tickets, including viewing and creating replies</li>
<li>Integrated Knowledge Base articles can be easily created and referenced to try and offer solutions without tickets being created</li>
<li>Ability to restrict access to individual knowledge base articles to logged in users only</li>
<li>Auto assign new tickets to agents based on current ticket count, or randomly</li>
<li>Tracks an agents status so you can see if they are online or offline</li>
<li>Ability to assign tickets to multiple agents</li>
<li>Add agents to departments and have assign to departments</li>
<li>A number of useful shortcodes to display submission forms, KB Article lists, ticket history, login/registration forms, profile editor, KB Article search form – and more</li>
<li>Numerous template tags enable you to easily add ticket related content into email notifications</li>
<li>Private ticket notes that are visible to agents only</li>
<li>Restrict which tickets an agent can view. i.e. Just those to which they are assigned</li>
<li>Group customers within a company</li>
<li>Customers can access tickets created by other members of their company</li>
<li>Uses templates that allow for easy customization of front end pages, shortcodes and CSS styles</li>
<li>Ajax based ticket submissions provide a powerful, reliable and friendly interface for customers</li>
<li>Built in SPAM protection</li>
<li>Customer portal enabling access to existing and historic tickets</li>
<li>Truly versatile – A bunch of hooks and filters for our developer friends</li>
<li>A growing number of <a href="https://kb-support.com/extensions/" rel="nofollow ugc">extensions</a> to provide even more functionality and customization options</li>
</ul>
<p>More information can be found at <a href="https://kb-support.com/" rel="nofollow ugc">https://kb-support.com/</a>.</p>
<p><strong>Further enhance the features and functionality of KB Support with paid <a href="https://kb-support.com/extensions/" rel="nofollow ugc">extensions</a> such as</strong>:</p>
<ul>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Email Support</a> – Management of tickets via email for agents and customers. Automation via email for agents.</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Easy Digital Downloads Integration</a> – Integrate KB Support with your Easy Digital Downloads store providing a seamless support solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">WooCommerce Integration</a> – Integrate KB Support with your WooCommerce store providing a seamless support solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Zapier</a> – Connect with thousands of 3rd party applications via <a href="https://zapier.com" rel="nofollow ugc">zapier.com</a> and fully automate your workflows</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Knowledge Base Integrations</a> – Fully integrate KB Support into your existing knowledge base solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Ratings & Satisfaction</a> – Enables customers and visitors to provide feedback on their support experience as well as the quality of your KB articles</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Reply Approvals</a> – Adds an approval process to ticket replies created by selected agents forcing a four-eyed approach to ticket replies</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Canned Replies</a> – Instantly reply to tickets with a single click using pre-defined replies to questions you receive the most</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Custom Ticket Status</a> – Define your own ticket statuses and enable email notifications when a ticket enters the status</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Email Signatures</a> – Enables support workers to register a custom signature which can be auto inserted into email notifications sent to customers</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">MailChimp Integration</a> – Grow your subscriptions by enabling quick and seamless customer sign-ups to your MailChimp newsletter lists via KB Support</li>
</ul>
<p><strong>Languages</strong></p>
<p>Would you like to help translate the plugin into more languages? <a href="https://kb-support.com/articles/translating-kb-support/" rel="nofollow ugc">Join our WP-Translations Community</a>.</p>


KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

KB Support has been a real life-saver and has enabled me to get rid of the over-priced support platform that I had been using.

The plugin is well-built, is very intuitive and has worked faultlessly, providing all the features you need to provide a first-class support system and doumentation.

The extensions are very reasonably priced and with the addition of the Email Support extension I have everything I had from my previous help desk provider and more!

Thanks for the great plugin!

Amazing plugin!

We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.

Such an easy plugin to use.

Great Plugin


KB Support is the best WordPress plugin for support systems 


Best plugin for a support system

Best WordPress help desk, customer ticket and Knowledge Base plugin for WordPress. Simple yet effective. Feature rich.

Chatsys AI Agent vs KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin