chatsys

<p><strong>Chatsys AI Agent</strong> is a powerful WordPress plugin that integrates an AI-powered chatbot into your WooCommerce store or WordPress website. It enhances customer engagement, automates support, and provides personalized recommendations using advanced AI technology.</p>
<h3>Features</h3>
<ul>
<li><strong>AI-Powered Chatbot</strong>: Engage with visitors in real-time using a smart, conversational AI agent.</li>
<li><strong>WooCommerce Integration</strong>: Automatically answer customer queries about orders, products, and shipping.</li>
<li><strong>Personalized Recommendations</strong>: Suggest products based on customer behavior and preferences.</li>
<li><strong>24/7 Support</strong>: Provide instant support to customers, even outside business hours.</li>
<li><strong>Customizable Responses</strong>: Train the AI agent to match your brand’s tone and style.</li>
<li><strong>Multilingual Support</strong>: Communicate with customers in their preferred language.</li>
<li><strong>Easy Setup</strong>: Seamless integration with WordPress and WooCommerce.</li>
</ul>
<h3>Configuration</h3>
<h3>Step 1: Connect to Chatsys</h3>
<ol>
<li>Go to <code>Chatsys AI Agent</code> page.</li>
<li>Login or Register for Authentication.</li>
<li>Add your domain address , where your project is deployed on, e.g., www.example.com.</li>
<li>Select your woocommerce product for chatbot training.</li>
</ol>
<h3>Step 2: Customize the Chatbot</h3>
<ol>
<li><strong>Data</strong>: Click on <code>Retrain bot</code> inorder to train your chatbot with recent data.</li>
<li><strong>Appearance</strong>: Click on <code>Go to Chatsys Panel</code> button to customize your chatbot.</li>
</ol>
<h3>Step 3: Chatsys AI Agent Widget</h3>
<ol>
<li>Your AI Agent widget will be **Automatically added to your project, no need for extra effort.</li>
</ol>
<h3>Usage</h3>
<h3>For Store Owners</h3>
<ul>
<li>Train the AI agent by adding custom responses and FAQs.</li>
<li>Enable multilingual support to cater to a global audience.</li>
</ul>
<h3>For Customers</h3>
<ul>
<li>Customers can interact with the chatbot to:
<ul>
<li>Check order status.</li>
<li>Get product recommendations.</li>
<li>Ask questions about shipping and returns.</li>
<li>Receive instant support 24/7.</li>
</ul>
</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to the <strong>Chatsys API</strong> to provide AI-powered chatbot functionality. The following data is sent to the service:<br />
– <strong>User queries and interactions</strong>: To generate responses and provide real-time support.<br />
– <strong>Plugin configuration data</strong>: To customize the chatbot’s behavior and appearance.<br />
– <strong>WooCommerce product data</strong>: To enable product recommendations and order-related queries.</p>
<p>The Chatsys API is provided by Chatsys. For more information, please visit our website:<br />
– <a href="https://chatsys.co/terms-of-service" rel="nofollow ugc">Terms of Service</a><br />
– <a href="https://chatsys.co/privacy-policy" rel="nofollow ugc">Privacy Policy</a></p>
<p>By using this plugin, you acknowledge that data will be sent to and processed by Chatsys in accordance with their policies.</p>
<h3>Frequently Asked Questions (FAQ)</h3>
<h3>1. What AI services does Chatsys AI Agent support?</h3>
<p>Chatsys AI Agent supports integration with popular AI services like OpenAI, and custom AI backends.</p>
<h3>2. Can I customize the chatbot’s appearance?</h3>
<p>Yes, you can customize the chatbot’s color, position, and icon in the plugin settings.</p>
<h3>3. Does the plugin support multilingual websites?</h3>
<p>Yes, Chatsys AI Agent supports multiple languages. You can configure the language settings in the plugin dashboard.</p>
<h3>4. Is WooCommerce integration mandatory?</h3>
<p>No, WooCommerce integration is optional. The plugin works perfectly on non-WooCommerce WordPress websites as well.</p>
<h3>5. How do I train the AI agent?</h3>
<p>You can train the AI agent by adding custom responses, FAQs, and product recommendations in the plugin settings.</p>
<h3>Support</h3>
<p>For support, feature requests, or bug reports, please contact us:<br />
– <strong>Email</strong>: chatsysco@gmail.com<br />
– <strong>Website</strong>: <a href="https://chatsys.com" rel="nofollow ugc">https://chatsys.com</a><br />
– <strong>Documentation</strong>: <a href="https://chatsys.com/features" rel="nofollow ugc">https://chatsys.com/features</a></p>
<h3>License</h3>
<p>Chatsys AI Agent is licensed under the GPLv2 or later. See the <a href="LICENSE" rel="nofollow ugc">LICENSE</a> file for more details.</p>
<h3>Contributing</h3>
<p>We welcome contributions! If you’d like to contribute to the development of Chatsys AI Agent, please fork the repository and submit a pull request.</p>
<p>Thank you for using Chatsys AI Agent! We hope it enhances your website and improves customer engagement. 🚀</p>


Chatsys AI Agent

Chatsys AI Agent integrates an AI-powered chatbot into your WooCommerce store or WordPress website, enhancing customer engagement and support.

zendesk_official

<p>Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:</p>
<ul>
<li>
<p><strong>Single sign on with Zendesk’s Remote Authentication</strong><br />
Have a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.</p>
<p>When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!</p>
</li>
<li>
<p><strong>Turn your blog comments straight into Zendesk Support tickets, with one click</strong><br />
Need to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.</p>
</li>
<li>
<p><strong>The Zendesk Support Web Widget</strong><br />
Add the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.</p>
</li>
<li>
<p><strong>The Zendesk Support Feedback Tab</strong><br />
Add a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.</p>
</li>
</ul>
<p>Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.</p>
<ul>
<li>
<p><strong>Access your tickets from your dashboard</strong><br />
Full access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.</p>
</li>
<li>
<p><strong>A simple contact form, on the dashboard</strong><br />
Give your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.</p>
</li>
</ul>
<p>Like the sound of this plugin but don’t have a Zendesk account yet?  Sign up in just 30 seconds for a 30 day free <a href="http://www.zendesk.com/?utm_source=wp&utm_medium=dl&utm_campaign=wppin" title="Zendesk help desk software" rel="nofollow ugc">help desk software</a> trial with no credit card needed.</p>
<h3>Publishing a new version of the plugin on wordpress.org</h3>
<p>If you are a developer looking to release a new version of the plugin<br />
See: https://zendesk.atlassian.net/wiki/display/ENG/Publishing+new+versions+of+plugins+to+Wordpress.org</p>


Chatsys AI Agent vs Zendesk Support for WordPress