Steve

<p>Create and manage support tickets for your customers or subscribers with ease.</p>
<h3>How Does It Work?</h3>
<ul>
<li>The plugin adds a support ticketing system on the frontend of your site, you just need to add one shortcode to any frontend page.</li>
<li>Customers or subscribers can create support tickets.  Each ticket is managed on the backend of your site with an intuitive dashboard.</li>
<li>Setup in just a few minutes without any complicated processes</li>
</ul>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/d0rtZYRBXaY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h3>Features</h3>
<ul>
<li>Assign unlimited agents.</li>
<li>Assign unlimited agent roles.</li>
<li>Unlimited number of tickets.</li>
<li>Export tickets to CSV</li>
<li>Admin and customer notifications by email.</li>
<li>Prevent spam by enabling Google ReCaptcha.</li>
</ul>
<h3>Pro Features</h3>
<ul>
<li>Export tickets and all replies to CSV</li>
<li>Auto close inactive tickets after the number of days that you specify</li>
<li>Unlimited Canned Responses that can be inserted with one click</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>WordPress 4.7</li>
<li>PHP 7.0</li>
</ul>


Chimney Rock Support Tickets

Create and manage support tickets for your customers or subscribers with ease.

susheelhbti

<ol>
<li>
<p>Support Tickets<br />
Users can submit support tickets from the front end. Admins manage and reply from the backend.</p>
</li>
<li>
<p>Email notifications<br />
Automatic email notifications are sent when tickets are created or replied to.</p>
</li>
<li>
<p>Restricted access<br />
Users see only their own tickets. Admins see all tickets.</p>
</li>
<li>
<p>Multiple categories<br />
Tickets can be categorised as Disputed, Support, or Other.</p>
</li>
<li>
<p>Live Chat<br />
Admins can use the Live Chat panel for real-time replies on a ticket.</p>
</li>
</ol>


Simple Support Tickets

A simple support ticket system allowing users to submit tickets from the front end and admins to respond from the backend.

Chimney Rock Support Tickets vs Simple Support Tickets