Steve

<p>Create and manage support tickets for your customers or subscribers with ease.</p>
<h3>How Does It Work?</h3>
<ul>
<li>The plugin adds a support ticketing system on the frontend of your site, you just need to add one shortcode to any frontend page.</li>
<li>Customers or subscribers can create support tickets.  Each ticket is managed on the backend of your site with an intuitive dashboard.</li>
<li>Setup in just a few minutes without any complicated processes</li>
</ul>
<p><iframe loading="lazy" title="Support Tickets - Getting Started" width="750" height="422" src="https://www.youtube.com/embed/d0rtZYRBXaY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>Features</h3>
<ul>
<li>Assign unlimited agents.</li>
<li>Assign unlimited agent roles.</li>
<li>Unlimited number of tickets.</li>
<li>Export tickets to CSV</li>
<li>Admin and customer notifications by email.</li>
<li>Prevent spam by enabling Google ReCaptcha.</li>
</ul>
<h3>Pro Features</h3>
<ul>
<li>Export tickets and all replies to CSV</li>
<li>Auto close inactive tickets after the number of days that you specify</li>
<li>Unlimited Canned Responses that can be inserted with one click</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>WordPress 4.7</li>
<li>PHP 7.0</li>
</ul>


Chimney Rock Support Tickets

Create and manage support tickets for your customers or subscribers with ease.

NickDuncan

CodeCabin_

Jarryd Long

SolaPlugins

<p>The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with Sola Support Tickets.</p>
<h4>Features</h4>
<ul>
<li>Manage support tickets (pending, open, solved)</li>
<li>Adds a Submit Ticket page to your website</li>
<li>Receive email notifications for new support tickets</li>
<li>Receive email notifications for support ticket responses</li>
<li>One support agent</li>
<li>Priorities – Add priorities to your support tickets (low, high, urgent, critical)</li>
<li>Internal notes </li>
</ul>
<h4>Premium Add-on</h4>
<ul>
<li>Custom front-end help desk showing new, open and closed tickets</li>
<li>Multiple support agents</li>
<li>Support tickets can be made private or public</li>
<li>Add popular tickets to your help desk page</li>
<li>Macros (add predefined responses to your support tickets)</li>
<li>Assign tickets to other support agents</li>
<li>Allow guests to submit support tickets</li>
<li>Choose a default ticket status</li>
<li>Upload files to support tickets and responses (HTML 5)</li>
<li>Link your help desk to an email address and automatically create support tickets when emails are received</li>
<li>Themes for the front-end help desk page (coming soon)</li>
<li>Customize your help desk through the use of shortcodes</li>
<li>Enable CAPTCHA on your support ticket submission form</li>
<li>Departments</li>
<li>Get the <a href="http://solaplugins.com/plugins/sola-support-tickets-helpdesk-plugin/?utm_source=wordpress&utm_medium=click&utm_campaign=st_readme" rel="nofollow ugc">Sola Support Tickets Premium Version</a> for only $29.99</li>
</ul>
<h4>Translations</h4>
<p>Get a free copy of the Sola Support Tickets Premium version in exchange for translating our plugin!</p>
<ul>
<li>English (default)</li>
<li>German (Michael Schulz)</li>
<li>French (Raymond Radet) (Etienne Couturier)</li>
<li>Spanish (Io)</li>
<li>Dutch (Johan Omlo)</li>
<li>Italian</li>
<li>Croatian (Sanjin Barac)</li>
<li>Bengali (Mayeenul Islam)</li>
<li>Portuguese – Portugal (Miguel Madeira Rodrigues)</li>
<li>Danish (Kenneth Wagner)</li>
<li>Turkish (Cahit Cengizhan)</li>
</ul>


Sola Support Tickets

Create a support help desk and support ticket system in minutes with Sola Support Tickets.

Chimney Rock Support Tickets vs Sola Support Tickets