Chitta Team

Turn your website visitors into paying customers with Chitta Behavioral AI Chatbot. 
Unlike passive chatbots that wait for users to ask questions, Chitta uses behavioral triggers to activate dialogue.
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During the dialogue, its proactive algorithms identify visitor needs, ask the right questions, and gently guide them to a purchase—resulting in sales without pressure, but with measurable results.
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Chitta works 24/7 as your smartest employee. It not only automates support but also captures qualified leads and can instantly sync them to your favorite CRM if needed.
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This plugin provides native WordPress integration with Chitta AI, allows the use of multiple widgets on one page, multilingual support, and WooCommerce compatibility.
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Note: This plugin is a bridge to the Chitta AI managed service. It requires a <a href="https://chitta.site/" rel="nofollow ugc">Chitta account</a> to function. New users can start with a free trial period to explore all behavioral features and AI capabilities.
<h3>4 AI Products in 1 Platform</h3>
Chitta offers 4 distinct visualization formats to perfectly match your website’s goals: 
1. Provocateur Sticker: A compact element that uses behavioral triggers to proactively engage passive visitors. 
2. Website Info Block: A fully embedded AI interlocutor that can be placed anywhere on your page using shortcodes. 
3. Customer Support Chat: A automated support system for resolving queries and capturing leads. 
4. Knowledge Library for Personnel: A centralized, searchable AI information storage system for team efficiency.
<h3>Key Features</h3>
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<li>Style Isolation (Shadow DOM): The widget uses Shadow DOM technology to ensure styles never conflict with your website’s theme or other plugins.</li>
<li>Intelligent Display Rules: Precisely control where the widget appears using Include or Exclude modes for specific pages, posts, or products.</li>
<li>WooCommerce Friendly / Conversion Protection: Built-in options to hide the chat on Cart and Checkout pages to minimize distractions during the payment process.</li>
<li>Zero-Configuration Managed AI: Forget about complex API keys or choosing between LLM versions. Chitta automatically selects and fine-tunes the optimal AI model based on your niche, site content, and specific visitor behavior.</li>
<li>Advanced Multilingual Support: Seamlessly works with WPML, Polylang, TranslatePress, Weglot and other plugins. Supports dynamic language detection and switching without page reloads.</li>
<li>Shortcode Support: Use <code>[chitta id="YOUR_ID"]</code> to place the AI assistant within specific content areas or layouts.</li>
<li>Smart Lead Generation: The AI identifies the optimal moment to request contact data after obtaining customer consent.</li>
<li>Universal CRM Integration: Connect Chitta to any CRM system or workflow platform using our flexible API.</li>
<li>Custom AI Tools: Create tools for the AI to call—like generating promo codes, checking order status, or triggering a custom task.</li>
<li>Multi-Widget Architecture: Deploy different AI assistants for different purposes (e.g., Info block on docs, Sticker on landing) on the exact same page.</li>
<li>Auto-Learning 24/7: Chitta acquires knowledge automatically from your website links, uploaded files, or manual text.</li>
<li>Secure and Privacy-Focused: No personal visitor data stored on your WordPress site.</li>
<li>Google Consent Mode Integration: Automatically synchronizes with your website’s Google-integrated Consent Window.</li>
<li>Automated Privacy Compliance: The system detects Google consent events to adjust AI behavior without extra configuration.</li>
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<h3>Perfect for Any Business</h3>
Chitta is designed to be a proactive consultant that adapts to your specific industry needs. It moves beyond passive support to drive actual sales through deep contextual understanding.
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<li>Personalized Retail & Gift Shops: Transform the shopping experience by having Chitta act as a personal assistant. The AI can help a user find a thoughtful gift for their wife, suggest the right toy for a child based on age, or recommend products within a specific budget.</li>
<li>Art, Decor & Custom Manufacturing: Simplify complex customer decisions. Chitta can help a visitor determine the ideal size and type of canvas for a painting or explain the technical differences between materials for custom-made furniture.</li>
<li>Engineering & Technical Components: Reduce the burden on your technical team. The AI can assist engineers in finding exact analogues for microchips, checking component specifications, or searching through thousands of pages of technical documentation in seconds.</li>
<li>Real Estate & High-Ticket Services: Capture and qualify leads at the moment of highest interest. Chitta identifies serious buyers, answers property-specific questions 24/7, and can even trigger custom tools to schedule viewings or appointments.</li>
<li>Medical & Beauty Clinics: Provide instant information on procedures and specialist availability. Help patients choose the right service or doctor and provide necessary pre-appointment guidance without manual intervention.</li>
<li>SaaS & Knowledge Bases: Improve user onboarding and self-service. Instead of a static FAQ, provide an interactive assistant that guides users through software features or documentation based on their real-time behavior.</li>
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<h3>Localization</h3>
Chitta™ Behavioral AI Chatbot is ready for global use. The plugin interface and AI settings are translated into 44 languages to ensure a seamless experience for you and your visitors:
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<li>English (en) | Українська (uk) | Русский (ru)</li>
<li>Deutsch (de) | Polski (pl) | Română (ro)</li>
<li>Қазақ тілі (kk) | Afrikaans (af) | বাংলা (bn)</li>
<li>Български (bg) | 中文 (zh) | Hrvatski (hr)</li>
<li>Čeština (cs) | Dansk (da) | Nederlands (nl)</li>
<li>Eesti (et) | Suomi (fi) | Français (fr)</li>
<li>Ελληνικά (el) | हिन्दी (hi) | Magyar (hu)</li>
<li>Íslenska (is) | Bahasa Indonesia (id) | Italiano (it)</li>
<li>日本語 (ja) | 한국어 (ko) | Latviešu (lv)</li>
<li>Lietuvių (lt) | Монгол (mn) | Norsk Bokmål (nb)</li>
<li>Português (pt) | Português do Brasil (pt-br)</li>
<li>Srpski (sr) | Slovenčina (sk) | Slovenščina (sl)</li>
<li>Español (es) | Español (Argentina) (es-ar) | Español (México) (es-mx)</li>
<li>Kiswahili (sw) | Svenska (sv) | Tagalog (tl)</li>
<li>ภาษาไทย (th) | Türkçe (tr) | Tiếng Việt (vi)</li>
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<h3>External Services</h3>
This plugin connects your website to the Chitta AI platform (SaaS) to provide its functionality. It interacts with the following external service:
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<li>Service Provider: Chitta (https://chitta.site)</li>
<li>Purpose: Fetching widget configuration, processing AI logic via webhooks, and loading UI assets (CSS/Icons).</li>
<li>API Endpoint: https://chitta.site/config</li>
<li>Privacy Policy: https://chitta.site/chitta_site/documents/privacy_policy.html</li>
<li>Terms of Service: https://chitta.site/chitta_site/documents/terms.html</li>
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<h3>Third Party Libraries</h3>
For security and performance, this plugin bundles the following open-source libraries:
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<li>Marked.js (v17.0.5) – MIT License. Used for safe Markdown-to-HTML compilation.</li>
<li>DOMPurify (v3.3.3) – Mozilla Public License Version 2.0. Used for sanitizing AI responses to prevent XSS vulnerabilities.</li>
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Chitta Behavioral AI Chatbot

Smart behavioral AI to drive sales. No third-party API keys required. All-inclusive managed service for proactive support and lead generation.

Melu is a managed live chat service that provides live chat software via this plugin, and highly trained professional operators that look after it for you.
Melu is perfect for businesses that don’t have the internal human resources to look after their own live chat, but want the reliability of real people rather than using chatbots.
Melu’s operators are always online and ready to engage with your website visitors 24/7.
Melu is free to try for 14 days – no payment card required!

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