Chitta Team

Turn your website visitors into paying customers with Chitta Behavioral AI Chatbot. 
Unlike passive chatbots that wait for users to ask questions, Chitta uses behavioral triggers to activate dialogue.
<ul>
<li>
During the dialogue, its proactive algorithms identify visitor needs, ask the right questions, and gently guide them to a purchase—resulting in sales without pressure, but with measurable results.
</li>
<li>
Chitta works 24/7 as your smartest employee. It not only automates support but also captures qualified leads and can instantly sync them to your favorite CRM if needed.
</li>
<li>
This plugin provides native WordPress integration with Chitta AI, allows the use of multiple widgets on one page, multilingual support, and WooCommerce compatibility.
</li>
</ul>
Note: This plugin is a bridge to the Chitta AI managed service. It requires a <a href="https://chitta.site/" rel="nofollow ugc">Chitta account</a> to function. New users can start with a free trial period to explore all behavioral features and AI capabilities.
<h3>4 AI Products in 1 Platform</h3>
Chitta offers 4 distinct visualization formats to perfectly match your website’s goals: 
1. Provocateur Sticker: A compact element that uses behavioral triggers to proactively engage passive visitors. 
2. Website Info Block: A fully embedded AI interlocutor that can be placed anywhere on your page using shortcodes. 
3. Customer Support Chat: A automated support system for resolving queries and capturing leads. 
4. Knowledge Library for Personnel: A centralized, searchable AI information storage system for team efficiency.
<h3>Key Features</h3>
<ul>
<li>Style Isolation (Shadow DOM): The widget uses Shadow DOM technology to ensure styles never conflict with your website’s theme or other plugins.</li>
<li>Intelligent Display Rules: Precisely control where the widget appears using Include or Exclude modes for specific pages, posts, or products.</li>
<li>WooCommerce Friendly / Conversion Protection: Built-in options to hide the chat on Cart and Checkout pages to minimize distractions during the payment process.</li>
<li>Zero-Configuration Managed AI: Forget about complex API keys or choosing between LLM versions. Chitta automatically selects and fine-tunes the optimal AI model based on your niche, site content, and specific visitor behavior.</li>
<li>Advanced Multilingual Support: Seamlessly works with WPML, Polylang, TranslatePress, Weglot and other plugins. Supports dynamic language detection and switching without page reloads.</li>
<li>Shortcode Support: Use <code>[chitta id="YOUR_ID"]</code> to place the AI assistant within specific content areas or layouts.</li>
<li>Smart Lead Generation: The AI identifies the optimal moment to request contact data after obtaining customer consent.</li>
<li>Universal CRM Integration: Connect Chitta to any CRM system or workflow platform using our flexible API.</li>
<li>Custom AI Tools: Create tools for the AI to call—like generating promo codes, checking order status, or triggering a custom task.</li>
<li>Multi-Widget Architecture: Deploy different AI assistants for different purposes (e.g., Info block on docs, Sticker on landing) on the exact same page.</li>
<li>Auto-Learning 24/7: Chitta acquires knowledge automatically from your website links, uploaded files, or manual text.</li>
<li>Secure and Privacy-Focused: No personal visitor data stored on your WordPress site.</li>
<li>Google Consent Mode Integration: Automatically synchronizes with your website’s Google-integrated Consent Window.</li>
<li>Automated Privacy Compliance: The system detects Google consent events to adjust AI behavior without extra configuration.</li>
</ul>
<h3>Perfect for Any Business</h3>
Chitta is designed to be a proactive consultant that adapts to your specific industry needs. It moves beyond passive support to drive actual sales through deep contextual understanding.
<ul>
<li>Personalized Retail & Gift Shops: Transform the shopping experience by having Chitta act as a personal assistant. The AI can help a user find a thoughtful gift for their wife, suggest the right toy for a child based on age, or recommend products within a specific budget.</li>
<li>Art, Decor & Custom Manufacturing: Simplify complex customer decisions. Chitta can help a visitor determine the ideal size and type of canvas for a painting or explain the technical differences between materials for custom-made furniture.</li>
<li>Engineering & Technical Components: Reduce the burden on your technical team. The AI can assist engineers in finding exact analogues for microchips, checking component specifications, or searching through thousands of pages of technical documentation in seconds.</li>
<li>Real Estate & High-Ticket Services: Capture and qualify leads at the moment of highest interest. Chitta identifies serious buyers, answers property-specific questions 24/7, and can even trigger custom tools to schedule viewings or appointments.</li>
<li>Medical & Beauty Clinics: Provide instant information on procedures and specialist availability. Help patients choose the right service or doctor and provide necessary pre-appointment guidance without manual intervention.</li>
<li>SaaS & Knowledge Bases: Improve user onboarding and self-service. Instead of a static FAQ, provide an interactive assistant that guides users through software features or documentation based on their real-time behavior.</li>
</ul>
<h3>Localization</h3>
Chitta™ Behavioral AI Chatbot is ready for global use. The plugin interface and AI settings are translated into 44 languages to ensure a seamless experience for you and your visitors:
<ul>
<li>English (en) | Українська (uk) | Русский (ru)</li>
<li>Deutsch (de) | Polski (pl) | Română (ro)</li>
<li>Қазақ тілі (kk) | Afrikaans (af) | বাংলা (bn)</li>
<li>Български (bg) | 中文 (zh) | Hrvatski (hr)</li>
<li>Čeština (cs) | Dansk (da) | Nederlands (nl)</li>
<li>Eesti (et) | Suomi (fi) | Français (fr)</li>
<li>Ελληνικά (el) | हिन्दी (hi) | Magyar (hu)</li>
<li>Íslenska (is) | Bahasa Indonesia (id) | Italiano (it)</li>
<li>日本語 (ja) | 한국어 (ko) | Latviešu (lv)</li>
<li>Lietuvių (lt) | Монгол (mn) | Norsk Bokmål (nb)</li>
<li>Português (pt) | Português do Brasil (pt-br)</li>
<li>Srpski (sr) | Slovenčina (sk) | Slovenščina (sl)</li>
<li>Español (es) | Español (Argentina) (es-ar) | Español (México) (es-mx)</li>
<li>Kiswahili (sw) | Svenska (sv) | Tagalog (tl)</li>
<li>ภาษาไทย (th) | Türkçe (tr) | Tiếng Việt (vi)</li>
</ul>
<h3>External Services</h3>
This plugin connects your website to the Chitta AI platform (SaaS) to provide its functionality. It interacts with the following external service:
<ul>
<li>Service Provider: Chitta (https://chitta.site)</li>
<li>Purpose: Fetching widget configuration, processing AI logic via webhooks, and loading UI assets (CSS/Icons).</li>
<li>API Endpoint: https://chitta.site/config</li>
<li>Privacy Policy: https://chitta.site/chitta_site/documents/privacy_policy.html</li>
<li>Terms of Service: https://chitta.site/chitta_site/documents/terms.html</li>
</ul>
<h3>Third Party Libraries</h3>
For security and performance, this plugin bundles the following open-source libraries:
<ul>
<li>Marked.js (v17.0.5) – MIT License. Used for safe Markdown-to-HTML compilation.</li>
<li>DOMPurify (v3.3.3) – Mozilla Public License Version 2.0. Used for sanitizing AI responses to prevent XSS vulnerabilities.</li>
</ul>

Chitta Behavioral AI Chatbot

Smart behavioral AI to drive sales. No third-party API keys required. All-inclusive managed service for proactive support and lead generation.

santchat

Sant Chat AI is a fully managed AI chatbot built specifically for WordPress. Unlike generic chatbot embeds, it installs as a native WordPress plugin with full admin integration, trains on your actual website content using Retrieval-Augmented Generation (RAG), and captures leads — all managed from your WordPress dashboard.
This plugin requires a free account at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a> to function. The Sant Chat AI service handles all AI processing, embeddings, and hosting — no OpenAI API key or third-party credentials needed. Sign up for free (no credit card required), get your license key, and your chatbot is live in minutes.
<h4>Free Plan Includes</h4>
<ul>
<li>300 AI responses per month</li>
<li>1 website</li>
<li>RAG knowledge base (train on your content)</li>
<li>Lead capture (name, email, phone)</li>
<li>All design systems and color themes</li>
<li>Proactive chat triggers</li>
<li>Quick replies</li>
<li>Help articles tab</li>
<li>Chat analytics and session logs</li>
<li>Email support</li>
</ul>
<h4>Key Features</h4>
AI That Knows Your Content (RAG) 
The chatbot reads your website via sitemap sync, chunks and embeds your content into a vector database, and answers visitor questions based on what your site actually says — not generic responses.
<ul>
<li>Automatic sitemap scanning and content extraction</li>
<li>AI-optimised content summarisation before embedding</li>
<li>Incremental Smart Sync (only re-indexes changed pages)</li>
<li>Configurable sync schedule (hourly, daily, weekly, monthly)</li>
<li>Manual context field for additional business information</li>
</ul>
Lead Capture 
Capture visitor contact details naturally during conversations.
<ul>
<li>Standard mode: ask after N messages</li>
<li>Enhanced mode: configurable name, email, phone fields</li>
<li>AI-driven mode: the AI decides the best moment to ask</li>
<li>Export leads to CSV</li>
<li>View all leads with conversation history</li>
</ul>
Voice Chat (Pro and Business) 
Visitors can speak their questions and hear responses. Built-in speech-to-text and text-to-speech — no other WordPress chatbot offers this.
Teach Mode (Pro and Business) 
Correct wrong AI answers directly from your dashboard. The chatbot learns the correction permanently using semantic matching. Pro allows 50 corrections, Business allows 200.
Design Customisation 
Match the chatbot to your brand with full visual control.
<ul>
<li>Multiple design systems (Classic, Playful, and more)</li>
<li>Colour themes for each design system</li>
<li>Custom header images, bot avatars, and bot name</li>
<li>Adjustable text size and chat window dimensions</li>
<li>All themes included on every plan, including Free</li>
</ul>
Proactive Chat 
Trigger the chat window automatically based on time on page, scroll depth, or exit intent. Configurable messages and delays.
Help Articles 
Add FAQ-style articles that appear in a dedicated tab within the chat widget. Visitors can browse answers without starting a conversation.
Analytics and Logs 
View chat sessions, message counts, ratings, and lead data directly in your WordPress admin. Export chat logs for analysis.
<h4>Plans</h4>
<ul>
<li>Free — 300 responses/mo, 1 site, all core features</li>
<li>Starter ($9.99/mo) — 1,500 responses/mo, 2 sites</li>
<li>Pro ($24.99/mo) — 5,000 responses/mo, 5 sites, Voice Chat, Teach Mode</li>
<li>Business ($49.99/mo) — 12,000 responses/mo, 20 sites, everything in Pro with higher limits</li>
</ul>
Credit top-up Boost Packs are available for all paid plans. Credits from Boost Packs never expire.
<h4>Perfect For</h4>
<ul>
<li>WooCommerce stores — Answer product questions and capture buyer leads</li>
<li>Service businesses — Qualify leads and answer FAQs 24/7</li>
<li>SaaS companies — Reduce support tickets with AI that knows your docs</li>
<li>Law firms and consultants — Capture enquiries outside office hours</li>
<li>Real estate — Answer property questions and capture buyer details</li>
<li>Agencies — Deploy AI chatbots across client sites</li>
</ul>
<h3>External Services</h3>
This plugin requires a connection to the Sant Chat AI service hosted at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a>. The plugin will not function without a valid account and license key. A free account (no credit card required) is available at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a>.
What data is sent to sant.chat:
<ul>
<li>During setup: Your website domain and license key are sent to validate your account.</li>
<li>During knowledge base sync: Your website page content (extracted from your sitemap URLs) is sent to be processed, summarised, and stored as vector embeddings for AI retrieval.</li>
<li>During chat: Visitor messages are sent to the Sant Chat AI API, which performs RAG retrieval against your knowledge base and generates AI responses. Your business name, contact information, and knowledge base context are included in chat requests. Visitor messages are not stored permanently on our servers — only anonymised token counts are logged for billing.</li>
<li>During voice chat: Audio is sent for speech-to-text processing, and AI responses are converted to speech via text-to-speech.</li>
<li>During lead capture: Lead data (name, email, phone if collected) is stored locally in your WordPress database. If you opt-in to email notifications, lead details (name, email, phone, page URL, and optionally conversation transcript) are sent to sant.chat to deliver the notification email to you. Email notifications are off by default and require explicit opt-in.</li>
<li>During support requests: If you submit a support request from the plugin, your message and contact email are sent to sant.chat.</li>
</ul>
Service links:
<ul>
<li>Sant Chat AI website: <a href="https://sant.chat" rel="nofollow ugc">https://sant.chat</a></li>
<li>Terms of Service: <a href="https://sant.chat/terms" rel="nofollow ugc">https://sant.chat/terms</a></li>
<li>Privacy Policy: <a href="https://sant.chat/privacy" rel="nofollow ugc">https://sant.chat/privacy</a></li>
<li>Cookies Policy: <a href="https://sant.chat/cookies" rel="nofollow ugc">https://sant.chat/cookies</a></li>
</ul>
No third-party AI API keys are required. All AI processing (OpenAI GPT-4o-mini, text-embedding-3-small) is managed by the Sant Chat AI service and included in your plan.

Sant Chat AI

AI chatbot for WordPress that trains on your content using RAG, captures leads, and supports visitors 24/7. Free sant.chat account required.

Chitta Behavioral AI Chatbot vs Sant Chat AI