Chitta Team

Turn your website visitors into paying customers with Chitta Behavioral AI Chatbot. 
Unlike passive chatbots that wait for users to ask questions, Chitta uses behavioral triggers to activate dialogue.
<ul>
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During the dialogue, its proactive algorithms identify visitor needs, ask the right questions, and gently guide them to a purchase—resulting in sales without pressure, but with measurable results.
</li>
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Chitta works 24/7 as your smartest employee. It not only automates support but also captures qualified leads and can instantly sync them to your favorite CRM if needed.
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This plugin provides native WordPress integration with Chitta AI, allows the use of multiple widgets on one page, multilingual support, and WooCommerce compatibility.
</li>
</ul>
Note: This plugin is a bridge to the Chitta AI managed service. It requires a <a href="https://chitta.site/" rel="nofollow ugc">Chitta account</a> to function. New users can start with a free trial period to explore all behavioral features and AI capabilities.
<h3>4 AI Products in 1 Platform</h3>
Chitta offers 4 distinct visualization formats to perfectly match your website’s goals: 
1. Provocateur Sticker: A compact element that uses behavioral triggers to proactively engage passive visitors. 
2. Website Info Block: A fully embedded AI interlocutor that can be placed anywhere on your page using shortcodes. 
3. Customer Support Chat: A automated support system for resolving queries and capturing leads. 
4. Knowledge Library for Personnel: A centralized, searchable AI information storage system for team efficiency.
<h3>Key Features</h3>
<ul>
<li>Style Isolation (Shadow DOM): The widget uses Shadow DOM technology to ensure styles never conflict with your website’s theme or other plugins.</li>
<li>Intelligent Display Rules: Precisely control where the widget appears using Include or Exclude modes for specific pages, posts, or products.</li>
<li>WooCommerce Friendly / Conversion Protection: Built-in options to hide the chat on Cart and Checkout pages to minimize distractions during the payment process.</li>
<li>Zero-Configuration Managed AI: Forget about complex API keys or choosing between LLM versions. Chitta automatically selects and fine-tunes the optimal AI model based on your niche, site content, and specific visitor behavior.</li>
<li>Advanced Multilingual Support: Seamlessly works with WPML, Polylang, TranslatePress, Weglot and other plugins. Supports dynamic language detection and switching without page reloads.</li>
<li>Shortcode Support: Use <code>[chitta id="YOUR_ID"]</code> to place the AI assistant within specific content areas or layouts.</li>
<li>Smart Lead Generation: The AI identifies the optimal moment to request contact data after obtaining customer consent.</li>
<li>Universal CRM Integration: Connect Chitta to any CRM system or workflow platform using our flexible API.</li>
<li>Custom AI Tools: Create tools for the AI to call—like generating promo codes, checking order status, or triggering a custom task.</li>
<li>Multi-Widget Architecture: Deploy different AI assistants for different purposes (e.g., Info block on docs, Sticker on landing) on the exact same page.</li>
<li>Auto-Learning 24/7: Chitta acquires knowledge automatically from your website links, uploaded files, or manual text.</li>
<li>Secure and Privacy-Focused: No personal visitor data stored on your WordPress site.</li>
<li>Google Consent Mode Integration: Automatically synchronizes with your website’s Google-integrated Consent Window.</li>
<li>Automated Privacy Compliance: The system detects Google consent events to adjust AI behavior without extra configuration.</li>
</ul>
<h3>Perfect for Any Business</h3>
Chitta is designed to be a proactive consultant that adapts to your specific industry needs. It moves beyond passive support to drive actual sales through deep contextual understanding.
<ul>
<li>Personalized Retail & Gift Shops: Transform the shopping experience by having Chitta act as a personal assistant. The AI can help a user find a thoughtful gift for their wife, suggest the right toy for a child based on age, or recommend products within a specific budget.</li>
<li>Art, Decor & Custom Manufacturing: Simplify complex customer decisions. Chitta can help a visitor determine the ideal size and type of canvas for a painting or explain the technical differences between materials for custom-made furniture.</li>
<li>Engineering & Technical Components: Reduce the burden on your technical team. The AI can assist engineers in finding exact analogues for microchips, checking component specifications, or searching through thousands of pages of technical documentation in seconds.</li>
<li>Real Estate & High-Ticket Services: Capture and qualify leads at the moment of highest interest. Chitta identifies serious buyers, answers property-specific questions 24/7, and can even trigger custom tools to schedule viewings or appointments.</li>
<li>Medical & Beauty Clinics: Provide instant information on procedures and specialist availability. Help patients choose the right service or doctor and provide necessary pre-appointment guidance without manual intervention.</li>
<li>SaaS & Knowledge Bases: Improve user onboarding and self-service. Instead of a static FAQ, provide an interactive assistant that guides users through software features or documentation based on their real-time behavior.</li>
</ul>
<h3>Localization</h3>
Chitta™ Behavioral AI Chatbot is ready for global use. The plugin interface and AI settings are translated into 44 languages to ensure a seamless experience for you and your visitors:
<ul>
<li>English (en) | Українська (uk) | Русский (ru)</li>
<li>Deutsch (de) | Polski (pl) | Română (ro)</li>
<li>Қазақ тілі (kk) | Afrikaans (af) | বাংলা (bn)</li>
<li>Български (bg) | 中文 (zh) | Hrvatski (hr)</li>
<li>Čeština (cs) | Dansk (da) | Nederlands (nl)</li>
<li>Eesti (et) | Suomi (fi) | Français (fr)</li>
<li>Ελληνικά (el) | हिन्दी (hi) | Magyar (hu)</li>
<li>Íslenska (is) | Bahasa Indonesia (id) | Italiano (it)</li>
<li>日本語 (ja) | 한국어 (ko) | Latviešu (lv)</li>
<li>Lietuvių (lt) | Монгол (mn) | Norsk Bokmål (nb)</li>
<li>Português (pt) | Português do Brasil (pt-br)</li>
<li>Srpski (sr) | Slovenčina (sk) | Slovenščina (sl)</li>
<li>Español (es) | Español (Argentina) (es-ar) | Español (México) (es-mx)</li>
<li>Kiswahili (sw) | Svenska (sv) | Tagalog (tl)</li>
<li>ภาษาไทย (th) | Türkçe (tr) | Tiếng Việt (vi)</li>
</ul>
<h3>External Services</h3>
This plugin connects your website to the Chitta AI platform (SaaS) to provide its functionality. It interacts with the following external service:
<ul>
<li>Service Provider: Chitta (https://chitta.site)</li>
<li>Purpose: Fetching widget configuration, processing AI logic via webhooks, and loading UI assets (CSS/Icons).</li>
<li>API Endpoint: https://chitta.site/config</li>
<li>Privacy Policy: https://chitta.site/chitta_site/documents/privacy_policy.html</li>
<li>Terms of Service: https://chitta.site/chitta_site/documents/terms.html</li>
</ul>
<h3>Third Party Libraries</h3>
For security and performance, this plugin bundles the following open-source libraries:
<ul>
<li>Marked.js (v17.0.5) – MIT License. Used for safe Markdown-to-HTML compilation.</li>
<li>DOMPurify (v3.3.3) – Mozilla Public License Version 2.0. Used for sanitizing AI responses to prevent XSS vulnerabilities.</li>
</ul>

Chitta Behavioral AI Chatbot

Smart behavioral AI to drive sales. No third-party API keys required. All-inclusive managed service for proactive support and lead generation.

Automattic

Mike Stott

woodyhayday

Karen Attfield

André Kallehauge

Clemen (a11n)

robertf4

bradshawtm

diegogarciarodrigues

Did you know entrepreneurs earn more money with a good CRM?
Jetpack CRM is the no-nonsense CRM for WordPress. Easily make more profit and have happier business interactions every single day.
🚀 <a href="https://jetpackcrm.com" rel="nofollow ugc">JetpackCRM.com</a> | 📚 <a href="https://kb.jetpackcrm.com" rel="nofollow ugc">Knowledge base</a> | 🧬 <a href="https://jetpackcrm.com/features/" rel="nofollow ugc">CRM Features</a>
<h3>📈 Jetpack CRM Benefits:</h3>
<ol>
<li>Simple & Practical: Useful features that impress customers</li>
<li>Fully ‘yours’: Install it on your WordPress. You hold the keys</li>
<li>Free: No giant monthly fees. Good value extensions are optional</li>
</ol>
<blockquote>
<a href="https://jetpackcrm.com/features/" rel="nofollow ugc">See all CRM Features</a>
</blockquote>
<h3>🤵 Who’s already using Jetpack CRM?</h3>
Thousands of entrepreneurs use Jetpack CRM every day. We’ve noticed a common trend to the following use cases:
<ul>
<li>eCommerce sites (the best WooCommerce CRM, with integrations for PayPal and Stripe)</li>
<li>Agencies & Pro Freelancers</li>
<li>Start-up & Non-profit</li>
<li>Local business & small teams (from personal trainers to yoga academies!)</li>
</ul>
Because Jetpack CRM is so adaptable & extendable, there are many individuals who don’t fit these groups, but find innovative ways to use our CRM to manage their contacts.
<h3>🧰 What is Jetpack CRM good at?</h3>
Jetpack CRM is designed to be straight forward and impactful, but that doesn’t mean it’s not flexible. Here are some things Jetpack CRM works well as:
<ul>
<li>An invoice plugin for WordPress and WooCommerce.</li>
<li>A client manager for WordPress, with a Client Portal for contacts to view quotes, invoices, transactions, and files.</li>
<li>A lead generation tool for WordPress.</li>
<li>A plugin to make quotes and contact proposals right in WordPress.</li>
<li>A billing system for WordPress. Jetpack CRM can be connected to Stripe and PayPal via extensions and work as a payment gateway.</li>
<li>A plugin to manage your business transactions and payments in WordPress.</li>
<li>You can use it as a CRM for WooCommerce, tracking orders and automatically syncing payment transactions.</li>
</ul>
<h3>🚲 How to get started (Try out this CRM)</h3>
From reading this to understanding Jetpack CRM will probably take you 10 minutes. Familiar with WordPress? You’ll be set up in under 5 minutes.
The Jetpack CRM plugin installs in seconds, with a super-quick welcome wizard to get you started. Adding a contact is straightforward. Creating a quote, or invoice: even simpler. Give it a go, you’ll see!
Easy CRMs get used. Easy CRMs make your contact data work for you. We aim to make this easy, so you can get on with running your business.
Need a helping hand? No worries. Just <a href="https://kb.jetpackcrm.com/submit-a-ticket" rel="nofollow ugc">ask here</a>.
<h3>💸 Manage your business effectively</h3>
Keep your business information in order. Make proposals and send them to your contacts as quotes. Make and send invoices to your clients and get paid through the client portal.
Our billing system will allow you to track transactions and payments that your clients make for your products and services (simple, effective accounting).
<h3>Supercharging Jetpack CRM with optional extensions</h3>
We’ve built a few extras for Jetpack CRM, but they’re mostly offering functionality outside the core CRM, so we’ve separated them into individual extensions. These all have a supercharging effect on your CRM, but none are essential.
<h4>Here’s a selection:</h4>
<ul>
<li><a href="https://jetpackcrm.com/product/sales-dashboard/" rel="nofollow ugc">CRM Sales Dashboard</a></li>
<li><a href="https://jetpackcrm.com/product/automations/" rel="nofollow ugc">Automations</a></li>
<li><a href="https://jetpackcrm.com/mail-campaigns/" rel="nofollow ugc">Mail Campaigns</a></li>
<li><a href="https://jetpackcrm.com/product/csv-importer-pro/" rel="nofollow ugc">CSV Importer Pro</a></li>
<li><a href="https://jetpackcrm.com/product/advanced-segments/" rel="nofollow ugc">Advanced Segments</a></li>
<li><a href="https://jetpackcrm.com/product/client-portal-pro/" rel="nofollow ugc">Client Portal Pro</a></li>
<li><a href="https://jetpackcrm.com/product/invoicing-pro/" rel="nofollow ugc">Invoicing Pro</a></li>
<li><a href="https://jetpackcrm.com/product/gravity-forms/" rel="nofollow ugc">Gravity Forms</a> (Contact forms)</li>
<li><a href="https://jetpackcrm.com/product/contact-form-7/" rel="nofollow ugc">Contact Form 7</a> (Contact forms)</li>
<li><a href="https://jetpackcrm.com/product/aweber-connect/" rel="nofollow ugc">AWeber</a> (Email marketing)</li>
<li><a href="https://jetpackcrm.com/product/convertkit/" rel="nofollow ugc">ConvertKit</a> (Email marketing)</li>
<li><a href="https://jetpackcrm.com/product/paypal-sync/" rel="nofollow ugc">PayPal Sync</a></li>
<li><a href="https://jetpackcrm.com/product/twilio/" rel="nofollow ugc">Twilio</a> (for SMS Sending)</li>
</ul>
👉 <a href="https://jetpackcrm.com/extensions" rel="nofollow ugc">View all of the CRM Extensions</a>
<h3>🥼 Try Jetpack CRM Today!</h3>
Download our WordPress CRM plugin from this page, or <a href="https://jetpackcrm.com/download/" rel="nofollow ugc">visit the JetpackCRM.com download page</a>.
<h3>🗺️ Jetpack CRM Customer Relationship Manager Features</h3>
Below we’ve highlighted some of the main features of the CRM:
<ul>
<li>
⚙️ Core Features
<ul>
<li><a href="https://jetpackcrm.com/feature/contacts/" rel="nofollow ugc">Contact Management</a>: Add and manage Leads, Customers, or other Contacts</li>
<li><a href="https://jetpackcrm.com/feature/quotes/" rel="nofollow ugc">Quote Builder</a>: Write & Deliver stunning online proposals to clients</li>
<li><a href="https://jetpackcrm.com/feature/invoices/" rel="nofollow ugc">Invoice Builder</a>: Easily and quickly bill clients and get paid with online billing</li>
<li><a href="https://jetpackcrm.com/feature/transactions/" rel="nofollow ugc">Transaction Manager</a>: Log payments and refunds against contacts</li>
<li><a href="https://jetpackcrm.com/feature/client-portal/" rel="nofollow ugc">Client Portal</a>: Allow contacts to view proposals, invoices, and files on your website</li>
<li><a href="https://jetpackcrm.com/feature/forms/" rel="nofollow ugc">Front-end Forms</a>: Collect leads from your posts, pages, or widgets, straight into your CRM</li>
<li><a href="https://jetpackcrm.com/feature/tasks/" rel="nofollow ugc">Task Scheduler</a>: Schedule and manage a calendar against contacts and companies</li>
<li><a href="https://jetpackcrm.com/feature/segments/" rel="nofollow ugc">Segments</a>: Create dynamic segments which allow you to group contacts based on data in your CRM</li>
<li><a href="https://jetpackcrm.com/woocommerce/" rel="nofollow ugc">WooCommerce Sync</a>: Sync customers, transactions, and invoices from WooCommerce</li>
<li>Self-hosted: Because you run Jetpack CRM on your WordPress, you keep your data, always</li>
</ul>
</li>
<li>
🧑‍💼 Contact-Centric CRM
<ul>
<li><a href="https://jetpackcrm.com/feature/contact-logs/" rel="nofollow ugc">Activity Log</a></li>
<li><a href="https://jetpackcrm.com/feature/aka-mode/" rel="nofollow ugc">AKA & Aliases</a></li>
<li><a href="https://jetpackcrm.com/feature/client-files/" rel="nofollow ugc">Attach Files</a></li>
<li><a href="https://jetpackcrm.com/feature/client-portal-2/" rel="nofollow ugc">Client Portal</a></li>
<li><a href="https://jetpackcrm.com/feature/segments/" rel="nofollow ugc">Dynamic Segments</a></li>
<li><a href="https://jetpackcrm.com/feature/social-integrations/" rel="nofollow ugc">Social Integration</a></li>
<li><a href="https://jetpackcrm.com/feature/tags/" rel="nofollow ugc">Tags</a></li>
</ul>
</li>
<li>
📅 Easy to Manage, day-to-day
<ul>
<li>Tag any object: Tag contacts, quotes, invoices, transactions, etc., to help manage lists</li>
<li>Custom Fields: Add as many custom fields as you need for your business insights</li>
<li>B2B (Business 2 Business) Mode: Add and manage companies and contacts at companies</li>
<li>Built-in CSV Customer Importer: Import from a wide variety of sources with CSV files</li>
<li>Super-easy Extensions Manager: Easily turn CRM features on or off</li>
<li>CRM WordPress User Roles: Give your team the right access</li>
</ul>
</li>
<li>
🚀 Modern. Lean. Accessible
<ul>
<li><a href="https://jetpackcrm.com/feature/multi-language-your-currency/" rel="nofollow ugc">International – Languages & Currencies</a>: Translation-friendly</li>
<li><a href="https://jetpackcrm.com/feature/diy-crm/" rel="nofollow ugc">DIY CRM</a></li>
<li>🇪🇺 Make sure you are GDPR compliant by knowing where your data is stored!</li>
</ul>
</li>
<li>
📈 Growing your small business
<ul>
<li>Supports practical, everyday small business actions</li>
<li>A great hub in your lead generation toolkit</li>
<li>A growing set of extensions to grow your business by getting more clients</li>
</ul>
</li>
<li>
🏢 B2B Sales
<ul>
<li><a href="https://jetpackcrm.com/feature/b2b-mode/" rel="nofollow ugc">B2B Mode</a></li>
<li><a href="https://jetpackcrm.com/feature/companies/" rel="nofollow ugc">Companies</a></li>
<li><a href="https://jetpackcrm.com/feature/quotes/" rel="nofollow ugc">Proposals</a></li>
</ul>
</li>
<li>
🧑‍💻 Developer Ready
<ul>
<li><a href="https://jetpackcrm.com/feature/api/" rel="nofollow ugc">API</a></li>
<li><a href="https://jetpackcrm.com/feature/developer-ready/" rel="nofollow ugc">Developer Guides</a></li>
<li><a href="https://jetpackcrm.com/feature/zapier/" rel="nofollow ugc">Zapier</a></li>
</ul>
</li>
<li>
🧙 Easy Setup
<ul>
<li><a href="https://jetpackcrm.com/feature/welcome-wizard/" rel="nofollow ugc">Welcome Wizard</a></li>
<li><a href="https://jetpackcrm.com/feature/welcome-tour/" rel="nofollow ugc">Welcome Tour</a></li>
<li><a href="https://jetpackcrm.com/feature/custom-fields/" rel="nofollow ugc">Custom Fields</a></li>
<li><a href="https://jetpackcrm.com/feature/system-emails/" rel="nofollow ugc">System Email</a></li>
<li><a href="https://jetpackcrm.com/feature/mail-delivery/" rel="nofollow ugc">Mail Delivery</a></li>
</ul>
</li>
<li>
🛡️ Backed by Automattic
<ul>
<li>Jetpack CRM is part of the Automattic family</li>
<li>Superb as a WooCommerce CRM</li>
<li>Consistent development and improvements</li>
</ul>
</li>
<li>
🏷️ <a href="https://jetpackcrm.com/reseller/" rel="nofollow ugc">White-Label CRM</a>
<ul>
<li><a href="https://jetpackcrm.com/feature/rebrandr/" rel="nofollow ugc">Rebranding Engine</a>: Brand your CRM with your company name or a contacts (and logo!)</li>
<li><a href="https://jetpackcrm.com/feature/wordpress-override-mode/" rel="nofollow ugc">WordPress Override mode</a></li>
<li>Fully takeover WordPress and make Jetpack CRM a standalone CRM (optional)</li>
<li>Branded login and disabled front-end make this resellable too!</li>
<li>Select the menu style you like: Slimline, CRM only, or Full</li>
</ul>
</li>
<li>
🧾 CRM Audit system
<ul>
<li>Automatically log contacts events like “new invoice” or “filled out web form”</li>
<li>Keep a track of contacts calls or meetings</li>
<li>See all contacts activity at-a-glance from the contacts record, (useful for accounting)</li>
<li>NEW: <a href="https://jetpackcrm.com/product/automations/" rel="nofollow ugc">Automations</a> extension provides automatic actions on events!</li>
</ul>
</li>
<li>
➕ Too much more to mention here…
<ul>
<li><a href="https://jetpackcrm.com/feature/invoices/" rel="nofollow ugc">PDF Invoicing</a>, billing statements and more client tools</li>
<li>Invoice builder with line items, hourly or item rates, email invoices and get paid via client portal!</li>
<li>Tax Table management – assign multiple local/national taxes to Invoices or Transactions</li>
<li>Quote Templates allow you to prepare proposal templates ahead of time</li>
<li>Lead generation via a range of form support, including Contact form 7, Gravity forms, Jetpack Forms, and our own CRM forms module</li>
<li>Email Marketing with <a href="https://jetpackcrm.com/mail-campaigns/" rel="nofollow ugc">Mail Campaigns</a></li>
<li>Automatically sync WooCommerce data into your CRM!</li>
<li>Import PayPal and Stripe data into your CRM (requires extension)</li>
<li>Build Automations and slick workflows around clients and billing</li>
<li><a href="https://jetpackcrm.com/features/#features" rel="nofollow ugc">See all features</a></li>
</ul>
</li>
</ul>
<h3>👔 SME, Small Business, & WordPress Entrepreneurs</h3>
Built for business managers and bootstrapped entrepreneurs, Jetpack CRM is the perfect start-up tool to manage your business essentials. We’ve added just enough billing and accounting for freelancers and small teams, without getting lost in the potential feature bloat of full accounting and erp software. We didn’t add HR tools, but we do have user management. Customer Relationship Management is meant to make lead management easy. Start with a contact form builder and lead generation, track contacts through funnel analytics then use newsletters and email marketing to grow your profits by selling to contacts at companies.
Jetpack CRM is the perfect first step to improving your small business. <a href="https://jetpackcrm.com/download/" rel="nofollow ugc">Try it for free</a>!
<h3>📃 Privacy Policy</h3>
For our full privacy policy for Jetpack CRM plugin and Jetpack CRM.com please <a href="https://jetpackcrm.com/privacy-policy/" rel="nofollow ugc">see here</a>
<h3>Jetpack CRM and the WordPress CRM</h3>
When choosing between a SaaS CRM and a WordPress plugin-based CRM, we’re confident that after you’ve tried JPCRM for lead capture and lead management in your small business, you’ll see that it’s quite a natural fit. It’s logical to have your lead generation tools or contact form builder next to your CRM. Where better to optimise your funnel than by tracking results right in your WordPress CRM dashboard?
Whether it’s as a WooCommerce CRM, a simple lead management and funnel tool, or the ultimate dashboard for your business manager, Jetpack CRM improves your business insights.
🚀 <a href="https://jetpackcrm.com" rel="nofollow ugc">JetpackCRM.com</a> | 📚 <a href="https://kb.jetpackcrm.com" rel="nofollow ugc">Knowledge base</a> | 🧬 <a href="https://jetpackcrm.com/features/" rel="nofollow ugc">CRM Features</a>

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation

The CRM for small businesses. Manage leads, invoicing, billing, email marketing, clients, contacts, quotes, automation. Works with WooCommerce too.

Chitta Behavioral AI Chatbot vs Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation