Aminul Islam Alvi

ClientSync

Mugniul Afif

Turn Your WordPress Site Into a Customer Support Powerhouse!
ClientSync Support is the ultimate solution for businesses looking to provide exceptional customer service directly through their WordPress website. Built with modern web standards and user experience in mind, this plugin transforms your site into a professional support hub that both you and your customers will love.
<h3>Why Choose ClientSync Support?</h3>
For Your Customers: 
– Simple Ticket Submission – Beautiful, user-friendly forms that work perfectly on phones, tablets, and desktops 
– Track Tickets Easily – Customers can check ticket status and history anytime 
– Fast and Secure – Quick responses with top-notch security to protect their information
For Your Business: 
– Manage Everything in One Place – Handle all customer inquiries from a single, intuitive dashboard 
– Match Your Brand – Customize forms and ticket pages to look like your website 
– Grow Without Limits – Scales effortlessly as your business expands
<h3>Perfect For:</h3>
<ul>
<li>Small businesses looking for affordable, professional support tools</li>
<li>E-commerce stores managing order inquiries</li>
<li>Agencies offering branded client support</li>
<li>Educational platforms assisting students</li>
<li>Service providers streamlining client communication</li>
</ul>
<h3>Key Features:</h3>
<ul>
<li>Elegant Support Forms: Add stunning, customizable forms anywhere on your site.</li>
<li>Customer Ticket Portal: Let users view their support history with ease.</li>
<li>Mobile-Friendly Design: Looks and works great on any device.</li>
<li>Smart Notifications: Automatic emails keep customers updated on their tickets.</li>
<li>Privacy First: GDPR-compliant with easy data export and deletion options.</li>
<li>Works with Your Tools: Compatible with Elementor, Divi, Gutenberg, and more.</li>
<li>AI-Powered Responses: Optional AI assistant for quick ticket replies using OpenAI, Google Gemini, or Anthropic Claude.</li>
<li>Advanced Admin Dashboard: Filter, search, and manage tickets efficiently.</li>
<li>Customizable Settings: Change colors, styles, and text to fit your brand.</li>
<li>Easy Setup: Install and configure in minutes with no coding required.</li>
<li>Comprehensive Documentation: Step-by-step guides and video tutorials to help you get started.</li>
<li>Dedicated Support: Friendly team ready to assist you via email and forums.</li>
<li>Regular Updates: Continuous improvements and new features based on user feedback.</li>
<li>Open Source: Built with love by the ClientSync team, available for free on WordPress.org.</li>
</ul>
<h3>🚀 Get Started in Minutes</h3>
<h3>Step 1: Install</h3>
Go to WordPress Admin → Plugins → Add New 
Search for “ClientSync Support,” click Install Now, then Activate 
Find Support Tickets in your admin menu
<h3>Step 2: Add a Support Form</h3>
With Gutenberg: Add the “ClientSync Support” block to any page and customize it live 
With Shortcodes: Use <code>[cs_support]</code> in your page or post
<h3>Step 3: Show Ticket History</h3>
Add the “ClientSync Support Frontend” block or use <code>[cs_support_tickets]</code> to let customers view their tickets
<h3>Step 4: Manage Tickets</h3>
Go to Support Tickets in your WordPress admin to view, respond to, and manage inquiries
That’s it! Your support system is ready to impress your customers.
<h3>Support & Feedback</h3>
Love ClientSync Support? Help us make it even better:
<ul>
<li>⭐ Rate us on WordPress.org (5 stars appreciated!)</li>
<li>💬 Share feedback in the support forums</li>
<li>🐛 Report bugs for quick fixes</li>
<li>💡 Suggest features for future updates</li>
<li>☕ Buy us a coffee to fuel development</li>
</ul>
Need Help? 
– 📖 Check our comprehensive documentation 
– 🎥 Watch our video tutorials 
– 💬 Visit WordPress.org support forums 
– 📧 Email: support@clientsync.tech
Stay Connected: 
– 🌐 Website: https://clientsync.tech
Built with ❤️ by ClientSync Team
Making WordPress support systems simple, beautiful, and effective.
<h3>External Services</h3>
This plugin connects to external AI services to provide automated support ticket responses when the AI Assistant feature is enabled. These services are only used when explicitly configured by the administrator and are optional features.
OpenAI API (api.openai.com) 
– Purpose: Generate AI-powered responses to support tickets using GPT models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://openai.com/terms/ 
– Privacy Policy: https://openai.com/privacy/
Google Gemini API (generativelanguage.googleapis.com) 
– Purpose: Generate AI-powered responses to support tickets using Gemini models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://ai.google.dev/terms 
– Privacy Policy: https://policies.google.com/privacy
Anthropic Claude API (api.anthropic.com) 
– Purpose: Generate AI-powered responses to support tickets using Claude models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://www.anthropic.com/terms 
– Privacy Policy: https://www.anthropic.com/privacy
Important Notes: 
– No external services are contacted unless the AI Assistant feature is explicitly enabled 
– No data is sent automatically – AI responses are only generated when manually triggered by administrators 
– All external API communications use secure HTTPS connections 
– API keys are stored securely in your WordPress database and are never transmitted to third parties 
– You can disable these features at any time from the plugin settings

ClientSync Support – AI Powered Customer Support Ticket System

Transform your WordPress site into a professional customer support hub with elegant forms, ticket management, and seamless user experience.

Freemius

Silkalns

WP Chill

Jack K

Çağdaş Dağ

Polat İnceler

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IMPORTANT NOTICE KB Support is under new ownership. If you reached out to us for support, we no longer have access to past customer tickets or email conversation chains. If you need assistance, please post in the support forum, or email us directly. We apologize for the inconvenience, and are working to set up a new support help desk (using KB Support, of course) as soon as possible.
KB Support is the ultimate WordPress plugin for providing support and help desk services to your customers.
Enriched with features, you can be sure that right from activation, KB Support will provide the perfect Help Desk solution for your agents to support your customers.
The built-in Knowledgebase allows customers to find solutions to their issues during the ticket submission process, reducing the overall number of support queries received by your help desk.
Key FREE Features of KB Support include:
<ul>
<li>Easily manage and customize submission forms. No coding required, multiple forms can be created and utilized</li>
<li>Guest submission is fully supported. Customers do not need an account to create or manage support tickets</li>
<li>Sequential ticket numbers</li>
<li>Email notifications keep customers, admins and support agents up to date with recent ticket events</li>
<li>Restricted access ensures that only agents and the assigned customer are able to view tickets and correspondence</li>
<li>Unlimited ticket participants to ensure that all relevant parties can contribute towards a ticket on behalf of a customer</li>
<li>A fully responsive and clean front end design where customers can manage their tickets, including viewing and creating replies</li>
<li>Integrated Knowledge Base articles can be easily created and referenced to try and offer solutions without tickets being created</li>
<li>Ability to restrict access to individual knowledge base articles to logged in users only</li>
<li>Auto assign new tickets to agents based on current ticket count, or randomly</li>
<li>Tracks an agents status so you can see if they are online or offline</li>
<li>Ability to assign tickets to multiple agents</li>
<li>Add agents to departments and have assign to departments</li>
<li>A number of useful shortcodes to display submission forms, KB Article lists, ticket history, login/registration forms, profile editor, KB Article search form – and more</li>
<li>Numerous template tags enable you to easily add ticket related content into email notifications</li>
<li>Private ticket notes that are visible to agents only</li>
<li>Restrict which tickets an agent can view. i.e. Just those to which they are assigned</li>
<li>Group customers within a company</li>
<li>Customers can access tickets created by other members of their company</li>
<li>Uses templates that allow for easy customization of front end pages, shortcodes and CSS styles</li>
<li>Ajax based ticket submissions provide a powerful, reliable and friendly interface for customers</li>
<li>Built in SPAM protection</li>
<li>Customer portal enabling access to existing and historic tickets</li>
<li>Truly versatile – A bunch of hooks and filters for our developer friends</li>
<li>A growing number of <a href="https://kb-support.com/extensions/" rel="nofollow ugc">extensions</a> to provide even more functionality and customization options</li>
</ul>
More information can be found at <a href="https://kb-support.com/" rel="nofollow ugc">https://kb-support.com/</a>.
Further enhance the features and functionality of KB Support with paid <a href="https://kb-support.com/extensions/" rel="nofollow ugc">extensions</a> such as:
<ul>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Email Support</a> – Management of tickets via email for agents and customers. Automation via email for agents.</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Easy Digital Downloads Integration</a> – Integrate KB Support with your Easy Digital Downloads store providing a seamless support solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">WooCommerce Integration</a> – Integrate KB Support with your WooCommerce store providing a seamless support solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Zapier</a> – Connect with thousands of 3rd party applications via <a href="https://zapier.com" rel="nofollow ugc">zapier.com</a> and fully automate your workflows</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Knowledge Base Integrations</a> – Fully integrate KB Support into your existing knowledge base solution</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Ratings & Satisfaction</a> – Enables customers and visitors to provide feedback on their support experience as well as the quality of your KB articles</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Reply Approvals</a> – Adds an approval process to ticket replies created by selected agents forcing a four-eyed approach to ticket replies</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Canned Replies</a> – Instantly reply to tickets with a single click using pre-defined replies to questions you receive the most</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Custom Ticket Status</a> – Define your own ticket statuses and enable email notifications when a ticket enters the status</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">Email Signatures</a> – Enables support workers to register a custom signature which can be auto inserted into email notifications sent to customers</li>
<li><a href="https://kb-support.com/pricing/" rel="nofollow ugc">MailChimp Integration</a> – Grow your subscriptions by enabling quick and seamless customer sign-ups to your MailChimp newsletter lists via KB Support</li>
</ul>
Languages
Would you like to help translate the plugin into more languages? <a href="https://kb-support.com/articles/translating-kb-support/" rel="nofollow ugc">Join our WP-Translations Community</a>.

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

KB Support has been a real life-saver and has enabled me to get rid of the over-priced support platform that I had been using.

The plugin is well-built, is very intuitive and has worked faultlessly, providing all the features you need to provide a first-class support system and doumentation.

The extensions are very reasonably priced and with the addition of the Email Support extension I have everything I had from my previous help desk provider and more!

Thanks for the great plugin!

Amazing plugin!

We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.

Such an easy plugin to use.

Great Plugin


KB Support is the best WordPress plugin for support systems 


Best plugin for a support system

Best WordPress help desk, customer ticket and Knowledge Base plugin for WordPress. Simple yet effective. Feature rich.

ClientSync Support – AI Powered Customer Support Ticket System vs KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin