Aminul Islam Alvi

ClientSync

Mugniul Afif

Turn Your WordPress Site Into a Customer Support Powerhouse!
ClientSync Support is the ultimate solution for businesses looking to provide exceptional customer service directly through their WordPress website. Built with modern web standards and user experience in mind, this plugin transforms your site into a professional support hub that both you and your customers will love.
<h3>Why Choose ClientSync Support?</h3>
For Your Customers: 
– Simple Ticket Submission – Beautiful, user-friendly forms that work perfectly on phones, tablets, and desktops 
– Track Tickets Easily – Customers can check ticket status and history anytime 
– Fast and Secure – Quick responses with top-notch security to protect their information
For Your Business: 
– Manage Everything in One Place – Handle all customer inquiries from a single, intuitive dashboard 
– Match Your Brand – Customize forms and ticket pages to look like your website 
– Grow Without Limits – Scales effortlessly as your business expands
<h3>Perfect For:</h3>
<ul>
<li>Small businesses looking for affordable, professional support tools</li>
<li>E-commerce stores managing order inquiries</li>
<li>Agencies offering branded client support</li>
<li>Educational platforms assisting students</li>
<li>Service providers streamlining client communication</li>
</ul>
<h3>Key Features:</h3>
<ul>
<li>Elegant Support Forms: Add stunning, customizable forms anywhere on your site.</li>
<li>Customer Ticket Portal: Let users view their support history with ease.</li>
<li>Mobile-Friendly Design: Looks and works great on any device.</li>
<li>Smart Notifications: Automatic emails keep customers updated on their tickets.</li>
<li>Privacy First: GDPR-compliant with easy data export and deletion options.</li>
<li>Works with Your Tools: Compatible with Elementor, Divi, Gutenberg, and more.</li>
<li>AI-Powered Responses: Optional AI assistant for quick ticket replies using OpenAI, Google Gemini, or Anthropic Claude.</li>
<li>Advanced Admin Dashboard: Filter, search, and manage tickets efficiently.</li>
<li>Customizable Settings: Change colors, styles, and text to fit your brand.</li>
<li>Easy Setup: Install and configure in minutes with no coding required.</li>
<li>Comprehensive Documentation: Step-by-step guides and video tutorials to help you get started.</li>
<li>Dedicated Support: Friendly team ready to assist you via email and forums.</li>
<li>Regular Updates: Continuous improvements and new features based on user feedback.</li>
<li>Open Source: Built with love by the ClientSync team, available for free on WordPress.org.</li>
</ul>
<h3>🚀 Get Started in Minutes</h3>
<h3>Step 1: Install</h3>
Go to WordPress Admin → Plugins → Add New 
Search for “ClientSync Support,” click Install Now, then Activate 
Find Support Tickets in your admin menu
<h3>Step 2: Add a Support Form</h3>
With Gutenberg: Add the “ClientSync Support” block to any page and customize it live 
With Shortcodes: Use <code>[cs_support]</code> in your page or post
<h3>Step 3: Show Ticket History</h3>
Add the “ClientSync Support Frontend” block or use <code>[cs_support_tickets]</code> to let customers view their tickets
<h3>Step 4: Manage Tickets</h3>
Go to Support Tickets in your WordPress admin to view, respond to, and manage inquiries
That’s it! Your support system is ready to impress your customers.
<h3>Support & Feedback</h3>
Love ClientSync Support? Help us make it even better:
<ul>
<li>⭐ Rate us on WordPress.org (5 stars appreciated!)</li>
<li>💬 Share feedback in the support forums</li>
<li>🐛 Report bugs for quick fixes</li>
<li>💡 Suggest features for future updates</li>
<li>☕ Buy us a coffee to fuel development</li>
</ul>
Need Help? 
– 📖 Check our comprehensive documentation 
– 🎥 Watch our video tutorials 
– 💬 Visit WordPress.org support forums 
– 📧 Email: support@clientsync.tech
Stay Connected: 
– 🌐 Website: https://clientsync.tech
Built with ❤️ by ClientSync Team
Making WordPress support systems simple, beautiful, and effective.
<h3>External Services</h3>
This plugin connects to external AI services to provide automated support ticket responses when the AI Assistant feature is enabled. These services are only used when explicitly configured by the administrator and are optional features.
OpenAI API (api.openai.com) 
– Purpose: Generate AI-powered responses to support tickets using GPT models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://openai.com/terms/ 
– Privacy Policy: https://openai.com/privacy/
Google Gemini API (generativelanguage.googleapis.com) 
– Purpose: Generate AI-powered responses to support tickets using Gemini models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://ai.google.dev/terms 
– Privacy Policy: https://policies.google.com/privacy
Anthropic Claude API (api.anthropic.com) 
– Purpose: Generate AI-powered responses to support tickets using Claude models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://www.anthropic.com/terms 
– Privacy Policy: https://www.anthropic.com/privacy
Important Notes: 
– No external services are contacted unless the AI Assistant feature is explicitly enabled 
– No data is sent automatically – AI responses are only generated when manually triggered by administrators 
– All external API communications use secure HTTPS connections 
– API keys are stored securely in your WordPress database and are never transmitted to third parties 
– You can disable these features at any time from the plugin settings

ClientSync Support – AI Powered Customer Support Ticket System

Transform your WordPress site into a professional customer support hub with elegant forms, ticket management, and seamless user experience.

michaelbo

This is a new plugin, designed from the ground up to bridge osTicket & WordPress.
I needed a support ticket system plugin for a site i was building and try most of the plugins on wordpress, I just couldn’t get them to work, so i decided to create a bridge for my clients current ticket system. After doing this I thought maybe someone else could use it also.
Old -> osTicket-WP-Bridge will email you and the client when new tickets and post replies are created, answer the tickets in the osTicket admin area as you normally would.
New -> In osTicket-WP-Bridge v1.9.2 you can now view tickets and post a reply in wordpress dashboard, no need to login to the admin area of osTicket to answer tickets.
I received a lot of emails on creating these functions in the wordpress admin area, so i did and some features that osTicket didn’t have, just to make it easier.
I will be adding more functions & features down the line to make it better for all, as you can see in my change log versions.
If there is something you would like to see in the next version, please let me know.
For Support/Qustions: http://a1-9.com/forums/ 
osTicket Bridge Demo: http://osticket-wp-bridge.a1-9.com/

osTicket WP Bridge

Integrate osTicket into your wordpress site with our easy to use osTicket WP Bridge plugin.

ClientSync Support – AI Powered Customer Support Ticket System vs osTicket WP Bridge