Aminul Islam Alvi

ClientSync

Mugniul Afif

Turn Your WordPress Site Into a Customer Support Powerhouse!
ClientSync Support is the ultimate solution for businesses looking to provide exceptional customer service directly through their WordPress website. Built with modern web standards and user experience in mind, this plugin transforms your site into a professional support hub that both you and your customers will love.
<h3>Why Choose ClientSync Support?</h3>
For Your Customers: 
– Simple Ticket Submission – Beautiful, user-friendly forms that work perfectly on phones, tablets, and desktops 
– Track Tickets Easily – Customers can check ticket status and history anytime 
– Fast and Secure – Quick responses with top-notch security to protect their information
For Your Business: 
– Manage Everything in One Place – Handle all customer inquiries from a single, intuitive dashboard 
– Match Your Brand – Customize forms and ticket pages to look like your website 
– Grow Without Limits – Scales effortlessly as your business expands
<h3>Perfect For:</h3>
<ul>
<li>Small businesses looking for affordable, professional support tools</li>
<li>E-commerce stores managing order inquiries</li>
<li>Agencies offering branded client support</li>
<li>Educational platforms assisting students</li>
<li>Service providers streamlining client communication</li>
</ul>
<h3>Key Features:</h3>
<ul>
<li>Elegant Support Forms: Add stunning, customizable forms anywhere on your site.</li>
<li>Customer Ticket Portal: Let users view their support history with ease.</li>
<li>Mobile-Friendly Design: Looks and works great on any device.</li>
<li>Smart Notifications: Automatic emails keep customers updated on their tickets.</li>
<li>Privacy First: GDPR-compliant with easy data export and deletion options.</li>
<li>Works with Your Tools: Compatible with Elementor, Divi, Gutenberg, and more.</li>
<li>AI-Powered Responses: Optional AI assistant for quick ticket replies using OpenAI, Google Gemini, or Anthropic Claude.</li>
<li>Advanced Admin Dashboard: Filter, search, and manage tickets efficiently.</li>
<li>Customizable Settings: Change colors, styles, and text to fit your brand.</li>
<li>Easy Setup: Install and configure in minutes with no coding required.</li>
<li>Comprehensive Documentation: Step-by-step guides and video tutorials to help you get started.</li>
<li>Dedicated Support: Friendly team ready to assist you via email and forums.</li>
<li>Regular Updates: Continuous improvements and new features based on user feedback.</li>
<li>Open Source: Built with love by the ClientSync team, available for free on WordPress.org.</li>
</ul>
<h3>🚀 Get Started in Minutes</h3>
<h3>Step 1: Install</h3>
Go to WordPress Admin → Plugins → Add New 
Search for “ClientSync Support,” click Install Now, then Activate 
Find Support Tickets in your admin menu
<h3>Step 2: Add a Support Form</h3>
With Gutenberg: Add the “ClientSync Support” block to any page and customize it live 
With Shortcodes: Use <code>[cs_support]</code> in your page or post
<h3>Step 3: Show Ticket History</h3>
Add the “ClientSync Support Frontend” block or use <code>[cs_support_tickets]</code> to let customers view their tickets
<h3>Step 4: Manage Tickets</h3>
Go to Support Tickets in your WordPress admin to view, respond to, and manage inquiries
That’s it! Your support system is ready to impress your customers.
<h3>Support & Feedback</h3>
Love ClientSync Support? Help us make it even better:
<ul>
<li>⭐ Rate us on WordPress.org (5 stars appreciated!)</li>
<li>💬 Share feedback in the support forums</li>
<li>🐛 Report bugs for quick fixes</li>
<li>💡 Suggest features for future updates</li>
<li>☕ Buy us a coffee to fuel development</li>
</ul>
Need Help? 
– 📖 Check our comprehensive documentation 
– 🎥 Watch our video tutorials 
– 💬 Visit WordPress.org support forums 
– 📧 Email: support@clientsync.tech
Stay Connected: 
– 🌐 Website: https://clientsync.tech
Built with ❤️ by ClientSync Team
Making WordPress support systems simple, beautiful, and effective.
<h3>External Services</h3>
This plugin connects to external AI services to provide automated support ticket responses when the AI Assistant feature is enabled. These services are only used when explicitly configured by the administrator and are optional features.
OpenAI API (api.openai.com) 
– Purpose: Generate AI-powered responses to support tickets using GPT models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://openai.com/terms/ 
– Privacy Policy: https://openai.com/privacy/
Google Gemini API (generativelanguage.googleapis.com) 
– Purpose: Generate AI-powered responses to support tickets using Gemini models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://ai.google.dev/terms 
– Privacy Policy: https://policies.google.com/privacy
Anthropic Claude API (api.anthropic.com) 
– Purpose: Generate AI-powered responses to support tickets using Claude models 
– Data Sent: Support ticket content, conversation history, and configured system prompts 
– When: Only when admin enables AI assistant and manually triggers AI response generation 
– Terms of Service: https://www.anthropic.com/terms 
– Privacy Policy: https://www.anthropic.com/privacy
Important Notes: 
– No external services are contacted unless the AI Assistant feature is explicitly enabled 
– No data is sent automatically – AI responses are only generated when manually triggered by administrators 
– All external API communications use secure HTTPS connections 
– API keys are stored securely in your WordPress database and are never transmitted to third parties 
– You can disable these features at any time from the plugin settings

ClientSync Support – AI Powered Customer Support Ticket System

Transform your WordPress site into a professional customer support hub with elegant forms, ticket management, and seamless user experience.

pipdig

Zendesk Support is a trademark of Zendesk, Inc.
Add a Zendesk Support form to your WordPress site. This plugin will embed the form directly into your page content, matching your theme’s styling where possible. You can add a basic form very easily in minutes!
Want to create multiple forms with different fields? You can setup custom fields and options using the advanced features available.
Features and Options:
<ul>
<li>Uses the Zendesk API to open a ticket directly within your account. No need to worry about missed emails!</li>
<li>Add file attachments to tickets.</li>
<li>Support for Zendesk custom <a href="https://support.zendesk.com/hc/en-us/articles/203661506-About-ticket-fields" rel="nofollow ugc">ticket fields</a>.</li>
<li>Create multiple forms with different ticket fields.</li>
<li>Set the Priority level of tickets submitted by each form.</li>
<li>Pre-fill form fields with user data when logged in to WordPress.</li>
<li>Redirect user after form submission.</li>
<li>Automatic spam protection (without captcha).</li>
<li>Google reCAPTCHA spam protection.</li>
<li>Double click protection – Stop people from submitting the form twice by accident.</li>
<li>Google Analytics Events tracking on form submission.</li>
<li>Fully <a href="https://translate.wordpress.org/projects/wp-plugins/zendesk-request-form/dev" rel="nofollow ugc">translatable</a> into any language.</li>
<li>Automatically check email address for typos and suggest solutions via <a href="https://github.com/mailcheck/mailcheck" rel="nofollow ugc">mailcheck.js</a>.</li>
<li>Add User Agent and <a href="https://support.cloudflare.com/hc/en-us/articles/200168236-What-does-CloudFlare-IP-Geolocation-do" rel="nofollow ugc">CloudFlare Geolocation</a> data (if available) to the ticket.</li>
<li>HTTPS or plain HTTP support (HTTPS recommended).</li>
<li>HTML5 Pattern (Regular Expression) validation on fields.</li>
<li>Data is validated/sanitized before sending to Zendesk.</li>
</ul>
We created this plugin for our own support system. So you can be sure that we will update and maintain it into the future. If you have any feature suggestions, you are welcome to ask in the <a href="https://wordpress.org/support/plugin/zendesk-request-form" rel="ugc">support forum</a>.
Supported Custom Field Types:
<ul>
<li>Text</li>
<li>Textarea</li>
<li>Number</li>
<li>URL</li>
<li>Email</li>
<li>Password</li>
<li>Checkbox</li>
<li>Dropdown/Select</li>
<li>Date/Datepicker</li>
<li>Hidden</li>
<li>Descriptive (Arbitrary HTML/Text)</li>
</ul>
If you have found this plugin useful, please consider <a href="https://wordpress.org/support/plugin/zendesk-request-form/reviews/#new-post" rel="ugc">leaving a review</a>. Share some Zen 🙂
Languages / Localization
If you would like to translate the form into your language, please <a href="https://translate.wordpress.org/projects/wp-plugins/zendesk-request-form/dev" rel="nofollow ugc">click here</a>.

Request Form for Zendesk

It is actually a pretty-well build plugin that covers 80% of all zendesk-related issues. Been looking initially at Gravity Forms + Zendesk (by crmperks) combination and this one is much better coded. Also, custom fields are supported and that is a premium feature in competing plugins. Well done!

One thing I'd like to add here is support for Zendesk Tags. Sending tags with forms would make it so much easier to handle complex business logic.

Great plugin

Add a Zendesk Support Form directly to your WordPress site.

ClientSync Support – AI Powered Customer Support Ticket System vs Request Form for Zendesk