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<p><strong>CODShield AI</strong> helps WooCommerce stores reduce fake Cash on Delivery (COD) orders and RTO losses. It can verify suspicious orders over <strong>WhatsApp</strong> (free, single built-in message) and optionally via <strong>Voice IVR calls</strong> (PRO). You also get an <strong>Analytics</strong> area to track confirmations, risk distribution, and performance over time, plus an <strong>Orders Details</strong> table with filters and CSV export.</p>
<blockquote>
<p><strong>Note:</strong> “WhatsApp” is a trademark of Meta Platforms, Inc. This plugin is not affiliated with or endorsed by WhatsApp/Meta.</p>
</blockquote>
<h3>Key Features</h3>
<ul>
<li>
<p><strong>Cash On Delivery Fraud Shield – Powered by AI</strong></p>
<ul>
<li>Basic risk checks in free plugin; works with your COD flow.</li>
<li>Auto-hold or flag risky COD orders before fulfillment.</li>
<li>Clear audit trail via WooCommerce order notes.</li>
</ul>
</li>
<li>
<p><strong>WhatsApp Order Confirmation</strong></p>
<ul>
<li>Sends a message after order creation with <strong>Confirm</strong> / <strong>Cancel</strong> links.</li>
<li>Uses a <strong>single built-in message</strong> (no custom/multi templates in this version).</li>
<li>Order status/notes update automatically on customer action.</li>
</ul>
</li>
<li>
<p><strong>Voice IVR Order Confirmation (PRO)</strong></p>
<ul>
<li>Automated phone call asks the buyer to confirm/cancel via keypad.</li>
<li>Real-time callback updates the WooCommerce order.</li>
</ul>
</li>
<li>
<p><strong>Analytics Dashboard</strong></p>
<ul>
<li><strong>Orders & Revenue Trend</strong> bar chart.</li>
<li><strong>Fraud Risk Distribution</strong> donut (Legitimate, Low/Medium/High risk, Blocked).</li>
<li><strong>WhatsApp & Confirmation Analytics</strong> cards (messages sent, confirmed, not confirmed, fraud detected/reported).</li>
<li>Date range selector and quick “7 Days” preset.</li>
</ul>
</li>
<li>
<p><strong>Orders Details</strong></p>
<ul>
<li>Search bar + filters (Status, WhatsApp, Voice Calls, Scores, Orders).</li>
<li>Columns: Order #, Date, Customer, Status, Total, WhatsApp, Voice Call, Fraud Score, Admin Reported.</li>
<li><strong>Export Orders</strong> to CSV.</li>
</ul>
</li>
<li>
<p><strong>License & Store</strong></p>
<ul>
<li>Enter license key and store ID; see active/expired status and time remaining.</li>
</ul>
</li>
<li>
<p><strong>Modules (Add-ons)</strong></p>
<ul>
<li>Manage installed modules and browse extensions (if enabled in your account).</li>
</ul>
</li>
</ul>
<h3>How It Works</h3>
<ol>
<li>Customer places a <strong>COD</strong> order.</li>
<li>Plugin runs risk checks and, when required:
<ul>
<li><strong>Free:</strong> sends WhatsApp confirmation (single built-in message).</li>
<li><strong>PRO:</strong> may trigger a Voice IVR call if messages fail or are ignored.</li>
</ul>
</li>
<li>Customer confirms/cancels; the plugin updates order notes/status accordingly.</li>
<li>View overall performance in <strong>Analytics</strong> and drill into <strong>Orders Details</strong>.</li>
</ol>
<h3>Free vs PRO</h3>
<ul>
<li><strong>Free</strong>: AI-gated COD checks, WhatsApp confirmation (single built-in message), order notes, Analytics (trends, risk distribution), Orders Details with filters + CSV export, License screen.</li>
<li><strong>PRO</strong>: Adds <strong>Voice IVR confirmation</strong> and advanced options controlled by your CODShield AI account.</li>
</ul>
<h3>Usage</h3>
<ul>
<li><strong>WhatsApp Message</strong>: One built-in template that includes order reference + your store/site name, with <strong>Confirm</strong> / <strong>Cancel</strong> links. (Custom or multiple templates are <strong>not available</strong> yet.)</li>
<li><strong>Recommended flow</strong>: Keep new COD orders <strong>On hold</strong> until confirmed; move to <strong>Processing</strong> after confirmation.</li>
</ul>
<h3>Privacy</h3>
<p>This plugin can connect to an external service (your configured CODShield AI backend / messaging or IVR provider) to perform AI risk checks, send WhatsApp messages, and/or place IVR calls.<br />
<strong>Data potentially transmitted:</strong> order ID, order total, COD/payment method, customer name, phone number, and confirmation URLs.<br />
<strong>Purpose:</strong> verify buyer intent and reduce COD fraud/RTO.<br />
<strong>Retention:</strong> depends on your provider; review their policy.<br />
<strong>Consent:</strong> disclose verification via WhatsApp/IVR in your store policies and ensure a lawful basis for processing phone numbers for fraud prevention.</p>
<h3>External Services</h3>
<ul>
<li><strong>CODShield AI Cloud / Messaging & IVR Provider</strong> – used for risk scoring, WhatsApp delivery, and IVR calls when enabled. You control the endpoint/keys in plugin settings.</li>
</ul>
<h3>Support</h3>
<ul>
<li>Use the <strong>Support</strong> tab on the plugin page for community help.</li>
<li>PRO license/account issues: contact your CODShield AI support channel.</li>
</ul>


CODShield AI – Cash on Delivery (COD) Fraud Shield

Prevent fake COD orders with WhatsApp confirmations, fraud checks, and smart automation to reduce RTO and cancellations.

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<p><strong>COD Express Checkout</strong> adds a streamlined, one-click checkout form directly beneath the product price on WooCommerce single product pages. This form appears <strong>only when Cash on Delivery (COD) is enabled</strong> as a payment method, allowing customers to bypass the traditional cart <span aria-hidden="true" class="wp-exclude-emoji">→</span> checkout flow entirely.</p>
<h4>Perfect for COD-Heavy Markets</h4>
<p>Cash on Delivery dominates in specific regions:</p>
<ul>
<li><strong>Middle East</strong>: 60-80% of e-commerce transactions are COD</li>
<li><strong>South Asia</strong> (India, Pakistan, Bangladesh): 50-70% COD preference</li>
<li><strong>Southeast Asia</strong>: 40-60% COD usage</li>
<li><strong>Latin America</strong>: Growing COD adoption</li>
</ul>
<h4>Key Features</h4>
<ul>
<li>⚡ <strong>Express Checkout Form</strong> – Displays directly on product page</li>
<li>🎯 <strong>COD-Specific</strong> – Only shows when COD payment is enabled</li>
<li>📱 <strong>Mobile Optimized</strong> – Responsive design for all devices</li>
<li>⚙️ <strong>Fully Configurable</strong> – Toggle fields, customize labels, reorder fields</li>
<li>🔄 <strong>Variable Products</strong> – Full support for variable products with variations</li>
<li>📝 <strong>Order Notes</strong> – Optional customer notes field</li>
<li>🔒 <strong>Secure</strong> – Nonce verification, input sanitization, rate limiting</li>
<li>🌐 <strong>Translation Ready</strong> – Full i18n support</li>
<li>🎨 <strong>Theme Agnostic</strong> – Works with any WordPress theme</li>
<li>🔗 <strong>Developer Friendly</strong> – Extensive hooks and filters</li>
<li>📍 <strong>Shortcode Support</strong> – Place the form anywhere on your site</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Customer lands on a product page</li>
<li>Sees the express checkout form below the price</li>
<li>For variable products, selects their preferred variation</li>
<li>Fills in name, phone, and address</li>
<li>Clicks “Order Now – Pay on Delivery”</li>
<li>Order is created instantly via AJAX</li>
<li>Customer sees confirmation message</li>
</ol>
<p>No cart page. No checkout page. Just one form, one click!</p>
<h4>Conversion Benefits</h4>
<ul>
<li><strong>Reduce cart abandonment</strong> by 50%+</li>
<li><strong>Capture impulse buyers</strong> at peak buying intent</li>
<li><strong>Decrease checkout time</strong> from 3-5 minutes to under 60 seconds</li>
<li><strong>Improve mobile conversion rates</strong> with simplified flow</li>
</ul>
<h3>Developer Documentation</h3>
<h4>Available Hooks</h4>
<p><strong>Actions:</strong></p>
<pre><code>cod_express_checkout_loaded - Fires after plugin is fully loaded
cod_express_checkout_before_form - Before form renders
cod_express_checkout_after_form - After form renders
cod_express_checkout_before_order_create - Before order creation
cod_express_checkout_after_order_create - After order creation
cod_express_checkout_emails_sent - After order emails sent
</code></pre>
<p><strong>Filters:</strong></p>
<pre><code>cod_express_checkout_enabled_fields - Modify enabled fields
cod_express_checkout_button_text - Change button text
cod_express_checkout_form_title - Change form title
cod_express_checkout_order_status - Set order status (default: processing)
cod_express_checkout_billing_address - Modify billing address
cod_express_checkout_shipping_address - Modify shipping address
cod_express_checkout_rate_limit - Adjust rate limit (default: 5 per minute)
</code></pre>
<h4>Example: Add Custom Field</h4>
<pre><code>add_filter( 'cod_express_checkout_available_fields', function( $fields ) {
    $fields['custom_field'] = array(
        'label'    => __( 'Custom Field', 'your-textdomain' ),
        'type'     => 'text',
        'default'  => false,
        'required' => false,
    );
    return $fields;
});
</code></pre>
<h4>Example: Change Order Status</h4>
<pre><code>add_filter( 'cod_express_checkout_order_status', function( $status, $order ) {
    return 'on-hold'; // Instead of 'processing'
}, 10, 2 );
</code></pre>
<h4>Example: Add Custom Validation</h4>
<pre><code>add_action( 'cod_express_checkout_validate_input', function( $data ) {
    if ( strlen( $data['billing_phone'] ) < 10 ) {
        throw new Exception( __( 'Phone number must be at least 10 digits.', 'your-textdomain' ) );
    }
});
</code></pre>
<h3>Requirements</h3>
<ul>
<li>WordPress 6.0 or higher</li>
<li>WooCommerce 8.0 or higher</li>
<li>PHP 7.4 or higher</li>
<li>Cash on Delivery payment method enabled</li>
</ul>
<h3>Support</h3>
<p>For support, please:</p>
<ol>
<li>Check the FAQ section above</li>
<li>Visit the <a href="https://wordpress.org/support/plugin/cod-express-checkout/" rel="ugc">WordPress.org support forum</a></li>
<li>Report bugs or request features on the support forum</li>
</ol>
<h3>Privacy Policy</h3>
<p>COD Express Checkout respects your privacy:</p>
<ul>
<li>No data is sent to external servers</li>
<li>All order data is stored in your WooCommerce database</li>
<li>The plugin uses WooCommerce’s native order system</li>
<li>On uninstall, all plugin settings are removed (order data is preserved)</li>
</ul>
<h3>Credits</h3>
<ul>
<li>Developed by <a href="https://vizify.ca" rel="nofollow ugc">oughoudane</a></li>
<li>Built with love for COD-heavy markets</li>
<li>Uses WooCommerce APIs for native integration</li>
<li>Icons from WordPress Dashicons</li>
</ul>


COD Express Checkout

Add a customizable one-click COD checkout form to product pages. Skip cart, skip checkout, more sales.

CODShield AI – Cash on Delivery (COD) Fraud Shield vs COD Express Checkout