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<p><strong>CODShield AI</strong> helps WooCommerce stores reduce fake Cash on Delivery (COD) orders and RTO losses. It can verify suspicious orders over <strong>WhatsApp</strong> (free, single built-in message) and optionally via <strong>Voice IVR calls</strong> (PRO). You also get an <strong>Analytics</strong> area to track confirmations, risk distribution, and performance over time, plus an <strong>Orders Details</strong> table with filters and CSV export.</p>
<blockquote>
<p><strong>Note:</strong> “WhatsApp” is a trademark of Meta Platforms, Inc. This plugin is not affiliated with or endorsed by WhatsApp/Meta.</p>
</blockquote>
<h3>Key Features</h3>
<ul>
<li>
<p><strong>Cash On Delivery Fraud Shield – Powered by AI</strong></p>
<ul>
<li>Basic risk checks in free plugin; works with your COD flow.</li>
<li>Auto-hold or flag risky COD orders before fulfillment.</li>
<li>Clear audit trail via WooCommerce order notes.</li>
</ul>
</li>
<li>
<p><strong>WhatsApp Order Confirmation</strong></p>
<ul>
<li>Sends a message after order creation with <strong>Confirm</strong> / <strong>Cancel</strong> links.</li>
<li>Uses a <strong>single built-in message</strong> (no custom/multi templates in this version).</li>
<li>Order status/notes update automatically on customer action.</li>
</ul>
</li>
<li>
<p><strong>Voice IVR Order Confirmation (PRO)</strong></p>
<ul>
<li>Automated phone call asks the buyer to confirm/cancel via keypad.</li>
<li>Real-time callback updates the WooCommerce order.</li>
</ul>
</li>
<li>
<p><strong>Analytics Dashboard</strong></p>
<ul>
<li><strong>Orders & Revenue Trend</strong> bar chart.</li>
<li><strong>Fraud Risk Distribution</strong> donut (Legitimate, Low/Medium/High risk, Blocked).</li>
<li><strong>WhatsApp & Confirmation Analytics</strong> cards (messages sent, confirmed, not confirmed, fraud detected/reported).</li>
<li>Date range selector and quick “7 Days” preset.</li>
</ul>
</li>
<li>
<p><strong>Orders Details</strong></p>
<ul>
<li>Search bar + filters (Status, WhatsApp, Voice Calls, Scores, Orders).</li>
<li>Columns: Order #, Date, Customer, Status, Total, WhatsApp, Voice Call, Fraud Score, Admin Reported.</li>
<li><strong>Export Orders</strong> to CSV.</li>
</ul>
</li>
<li>
<p><strong>License & Store</strong></p>
<ul>
<li>Enter license key and store ID; see active/expired status and time remaining.</li>
</ul>
</li>
<li>
<p><strong>Modules (Add-ons)</strong></p>
<ul>
<li>Manage installed modules and browse extensions (if enabled in your account).</li>
</ul>
</li>
</ul>
<h3>How It Works</h3>
<ol>
<li>Customer places a <strong>COD</strong> order.</li>
<li>Plugin runs risk checks and, when required:
<ul>
<li><strong>Free:</strong> sends WhatsApp confirmation (single built-in message).</li>
<li><strong>PRO:</strong> may trigger a Voice IVR call if messages fail or are ignored.</li>
</ul>
</li>
<li>Customer confirms/cancels; the plugin updates order notes/status accordingly.</li>
<li>View overall performance in <strong>Analytics</strong> and drill into <strong>Orders Details</strong>.</li>
</ol>
<h3>Free vs PRO</h3>
<ul>
<li><strong>Free</strong>: AI-gated COD checks, WhatsApp confirmation (single built-in message), order notes, Analytics (trends, risk distribution), Orders Details with filters + CSV export, License screen.</li>
<li><strong>PRO</strong>: Adds <strong>Voice IVR confirmation</strong> and advanced options controlled by your CODShield AI account.</li>
</ul>
<h3>Usage</h3>
<ul>
<li><strong>WhatsApp Message</strong>: One built-in template that includes order reference + your store/site name, with <strong>Confirm</strong> / <strong>Cancel</strong> links. (Custom or multiple templates are <strong>not available</strong> yet.)</li>
<li><strong>Recommended flow</strong>: Keep new COD orders <strong>On hold</strong> until confirmed; move to <strong>Processing</strong> after confirmation.</li>
</ul>
<h3>Privacy</h3>
<p>This plugin can connect to an external service (your configured CODShield AI backend / messaging or IVR provider) to perform AI risk checks, send WhatsApp messages, and/or place IVR calls.<br />
<strong>Data potentially transmitted:</strong> order ID, order total, COD/payment method, customer name, phone number, and confirmation URLs.<br />
<strong>Purpose:</strong> verify buyer intent and reduce COD fraud/RTO.<br />
<strong>Retention:</strong> depends on your provider; review their policy.<br />
<strong>Consent:</strong> disclose verification via WhatsApp/IVR in your store policies and ensure a lawful basis for processing phone numbers for fraud prevention.</p>
<h3>External Services</h3>
<ul>
<li><strong>CODShield AI Cloud / Messaging & IVR Provider</strong> – used for risk scoring, WhatsApp delivery, and IVR calls when enabled. You control the endpoint/keys in plugin settings.</li>
</ul>
<h3>Support</h3>
<ul>
<li>Use the <strong>Support</strong> tab on the plugin page for community help.</li>
<li>PRO license/account issues: contact your CODShield AI support channel.</li>
</ul>


CODShield AI – Cash on Delivery (COD) Fraud Shield

Prevent fake COD orders with WhatsApp confirmations, fraud checks, and smart automation to reduce RTO and cancellations.

ingenidev by Bright Vortex LLC

<p>Reduce fake Cash on Delivery (COD) orders.</p>
<p>Disables COD for anonymous users/guests.<br />
Logged in users can pay.</p>
<p>Just install, no configuration needed.</p>
<p>Installing this plugin does not affect other payment methods. Guest and anonymous users will still be able to pay using other payment methods such as credit card.</p>
<h4>Understanding the Fake COD Problem in E-Commerce</h4>
<p>Cash on Delivery (COD) is a popular payment method for online shoppers who prefer to pay for their purchases upon delivery. While COD offers convenience and builds trust with customers, it also presents a significant challenge for e-commerce businesses: fake COD orders.</p>
<h4>What Are Fake COD Orders?</h4>
<p>Fake COD orders are placed with the intent to harm the business rather than to acquire goods. These orders are often submitted using fictitious addresses and details. The aim is to create logistical challenges, disrupt operations, or waste resources. Such orders can lead to significant losses for e-commerce businesses due to incurred shipping costs, handling expenses, and operational inefficiencies.</p>
<h4>Why Is This a Problem?</h4>
<p>Financial Loss: Businesses bear the cost of shipping and handling, which can be significant, especially if the order is large or involves high-value items.</p>
<p>Operational Disruption: Processing fake COD orders wastes time and resources, as staff must handle cancellations, returns, and customer service issues related to these fraudulent transactions.</p>
<p>Inventory Management: Fake orders can disrupt inventory levels, leading to stock discrepancies and potential delays in fulfilling genuine customer orders.</p>
<p>Customer Experience: Handling fake COD orders can slow down the overall order processing, negatively affecting the experience of legitimate customers.</p>
<p>By requiring users to log in before selecting COD, you reduce the risk of fraudulent orders and improve overall transaction reliability. Easy to install and requires no configuration, this plugin provides a straightforward solution for managing COD payment options in your WooCommerce store.</p>
<h4>Privacy notices</h4>
<p>This plugin, in itself, does not:</p>
<ul>
<li>track users;</li>
<li>write any user personal data to the database;</li>
<li>send any data to external servers;</li>
<li>make use of cookies.</li>
</ul>
<h3>Protect Your WooCommerce Store from Fraudulent COD Orders with Cash on Delivery Shield</h3>
<p>Are you tired of dealing with fraudulent Cash on Delivery (COD) orders that lead to lost revenue and wasted resources? The Cash on Delivery Shield plugin for WooCommerce allows you to safeguard your business by restricting COD availability to logged-in users only, significantly reducing the risk of scam orders.</p>
<h3>Why Use Cash on Delivery Shield for WooCommerce?</h3>
<p>Unverified COD orders can be a major headache, leading to:<br />
Financial Losses: Dealing with returned or undeliverable orders due to fake information.<br />
Wasted Time and Resources: Processing and shipping orders that will never be claimed.<br />
Increased Operational Costs: Handling returns and managing disputes.<br />
Improved Security: Build a safer shopping environment for your genuine customers.</p>
<h3>Features of the Cash on Delivery Shield Plugin:</h3>
<p>✅ Restrict COD to Logged-In Users: Ensure only verified customers can use COD.<br />
✅ Simple Activation and Configuration: No complex settings or coding required.<br />
✅ Seamless WooCommerce Integration: Works smoothly with all WooCommerce themes and plugins.<br />
✅ Lightweight and fast – no performance impact on your store.</p>
<h3>How to Use This Plugin?</h3>
<p>1.Install and activate the Cash on Delivery Shield plugin.<br />
2.The plugin automatically restricts COD to logged-in users.<br />
3.No additional configuration is required – it just works!</p>
<h3>Who Should Use This Plugin?</h3>
<p>WooCommerce store owners who offer Cash on Delivery as a payment option.<br />
Businesses experiencing a high rate of fraudulent COD orders.<br />
E-commerce stores seeking to improve their security and reduce losses.<br />
Stores that want to encourage customer account creation.</p>
<h3>Secure Your WooCommerce Transactions Today!</h3>
<p>Take control of your COD orders and protect your business from scams with the Cash on Delivery Shield plugin. Ensure only trusted customers can use COD.</p>


ingenidev CashOnDelivery Shield

No more fake Cash on Delivery (COD) orders! Disables COD for anonymous users/guests. Logged in users can pay. Just install, no configuration needed.

CODShield AI – Cash on Delivery (COD) Fraud Shield vs ingenidev CashOnDelivery Shield