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CODShield AI helps WooCommerce stores reduce fake Cash on Delivery (COD) orders and RTO losses. It can verify suspicious orders over WhatsApp (free, single built-in message) and optionally via Voice IVR calls (PRO). You also get an Analytics area to track confirmations, risk distribution, and performance over time, plus an Orders Details table with filters and CSV export.
<blockquote>
Note: “WhatsApp” is a trademark of Meta Platforms, Inc. This plugin is not affiliated with or endorsed by WhatsApp/Meta.
</blockquote>
<h3>Key Features</h3>
<ul>
<li>
Cash On Delivery Fraud Shield – Powered by AI
<ul>
<li>Basic risk checks in free plugin; works with your COD flow.</li>
<li>Auto-hold or flag risky COD orders before fulfillment.</li>
<li>Clear audit trail via WooCommerce order notes.</li>
</ul>
</li>
<li>
WhatsApp Order Confirmation
<ul>
<li>Sends a message after order creation with Confirm / Cancel links.</li>
<li>Uses a single built-in message (no custom/multi templates in this version).</li>
<li>Order status/notes update automatically on customer action.</li>
</ul>
</li>
<li>
Voice IVR Order Confirmation (PRO)
<ul>
<li>Automated phone call asks the buyer to confirm/cancel via keypad.</li>
<li>Real-time callback updates the WooCommerce order.</li>
</ul>
</li>
<li>
Analytics Dashboard
<ul>
<li>Orders & Revenue Trend bar chart.</li>
<li>Fraud Risk Distribution donut (Legitimate, Low/Medium/High risk, Blocked).</li>
<li>WhatsApp & Confirmation Analytics cards (messages sent, confirmed, not confirmed, fraud detected/reported).</li>
<li>Date range selector and quick “7 Days” preset.</li>
</ul>
</li>
<li>
Orders Details
<ul>
<li>Search bar + filters (Status, WhatsApp, Voice Calls, Scores, Orders).</li>
<li>Columns: Order #, Date, Customer, Status, Total, WhatsApp, Voice Call, Fraud Score, Admin Reported.</li>
<li>Export Orders to CSV.</li>
</ul>
</li>
<li>
License & Store
<ul>
<li>Enter license key and store ID; see active/expired status and time remaining.</li>
</ul>
</li>
<li>
Modules (Add-ons)
<ul>
<li>Manage installed modules and browse extensions (if enabled in your account).</li>
</ul>
</li>
</ul>
<h3>How It Works</h3>
<ol>
<li>Customer places a COD order.</li>
<li>Plugin runs risk checks and, when required:
<ul>
<li>Free: sends WhatsApp confirmation (single built-in message).</li>
<li>PRO: may trigger a Voice IVR call if messages fail or are ignored.</li>
</ul>
</li>
<li>Customer confirms/cancels; the plugin updates order notes/status accordingly.</li>
<li>View overall performance in Analytics and drill into Orders Details.</li>
</ol>
<h3>Free vs PRO</h3>
<ul>
<li>Free: AI-gated COD checks, WhatsApp confirmation (single built-in message), order notes, Analytics (trends, risk distribution), Orders Details with filters + CSV export, License screen.</li>
<li>PRO: Adds Voice IVR confirmation and advanced options controlled by your CODShield AI account.</li>
</ul>
<h3>Usage</h3>
<ul>
<li>WhatsApp Message: One built-in template that includes order reference + your store/site name, with Confirm / Cancel links. (Custom or multiple templates are not available yet.)</li>
<li>Recommended flow: Keep new COD orders On hold until confirmed; move to Processing after confirmation.</li>
</ul>
<h3>Privacy</h3>
This plugin can connect to an external service (your configured CODShield AI backend / messaging or IVR provider) to perform AI risk checks, send WhatsApp messages, and/or place IVR calls. 
Data potentially transmitted: order ID, order total, COD/payment method, customer name, phone number, and confirmation URLs. 
Purpose: verify buyer intent and reduce COD fraud/RTO. 
Retention: depends on your provider; review their policy. 
Consent: disclose verification via WhatsApp/IVR in your store policies and ensure a lawful basis for processing phone numbers for fraud prevention.
<h3>External Services</h3>
<ul>
<li>CODShield AI Cloud / Messaging & IVR Provider – used for risk scoring, WhatsApp delivery, and IVR calls when enabled. You control the endpoint/keys in plugin settings.</li>
</ul>
<h3>Support</h3>
<ul>
<li>Use the Support tab on the plugin page for community help.</li>
<li>PRO license/account issues: contact your CODShield AI support channel.</li>
</ul>

CODShield AI – Cash on Delivery (COD) Fraud Shield

Prevent fake COD orders with WhatsApp confirmations, fraud checks, and smart automation to reduce RTO and cancellations.

Fabrizio D.

IronPhantom Antifraud brings AI-assisted fraud monitoring and bot defense to WooCommerce.
The plugin works in a non-intrusive way by analyzing checkout, order, login, behavioral, and technical risk signals in real time. It helps identify risky behavior, compromised account indicators, suspicious IP patterns, automated activity, and session anomalies before they become a serious operational problem.
IronPhantom is designed for merchants who want more visibility, more control, and less noise.
<h3>Automated Provisioning</h3>
IronPhantom is built for fast activation.
After the merchant accepts the Privacy Policy and enables the service, the plugin can automatically generate a unique API Key linked to the store domain and connect the WooCommerce installation to the MGFirewallAI SaaS environment.
No risk analysis data is sent to MGFirewallAI until the merchant accepts the Privacy Policy and activates the service.
<h3>Smart Correlation Engine</h3>
Traditional fraud tools often generate too much noise.
IronPhantom focuses on correlated risk signals instead of isolated events. The dashboard is designed to highlight the most relevant suspicious transactions, where multiple indicators suggest a concrete risk.
Examples of correlated signals may include:
<ul>
<li>Anonymous or high-risk IP address</li>
<li>Email address associated with previous data breaches</li>
<li>Password exposure indicator using privacy-preserving checks where applicable</li>
<li>Repeated checkout attempts</li>
<li>Suspicious user-agent or device behavior</li>
<li>Behavioral patterns compatible with automation</li>
<li>Unusual order or session activity</li>
<li>Technical signals related to suspicious sessions or checkout abuse</li>
</ul>
This helps merchants focus on the cases that actually require attention.
<h3>Decision Support, Not Automatic Checkout Blocking</h3>
IronPhantom is designed to support merchant decisions, not replace them blindly.
By default, the plugin does not automatically block the WooCommerce checkout. This reduces the risk of false positives damaging legitimate sales.
IronPhantom is intended to support the merchant before order fulfillment and shipping. When a suspicious transaction is detected, the plugin provides risk context and supporting signals so the merchant can make a more informed decision before dispatching the product.
IronPhantom does not automatically block payments, cancel orders, refund orders, or stop shipments. Any decision to approve, review, verify, hold, cancel, refund, or ship an order remains under the merchant’s control and responsibility.
Instead, IronPhantom provides clear risk signals, context, and decision-support information so the merchant can decide whether to approve, review, verify, hold, refund, cancel, or ship an order.
Advanced mitigation features may be available in future paid or Pro plans, depending on the configuration enabled by the merchant.
<h3>Merchant Decision Responsibility</h3>
IronPhantom provides risk intelligence, alerts, and decision-support information.
The plugin does not make final business decisions on behalf of the merchant. Decisions such as approving, holding, verifying, refunding, cancelling, or shipping an order remain entirely under the merchant’s control and responsibility.
Risk scores, alerts, provider responses, and behavioral signals are intended to support review workflows and should not be considered a guarantee that an order is fraudulent or safe.
<h3>Behavioral AI Sensor</h3>
IronPhantom includes an optional behavioral sensor that can monitor interaction patterns such as mouse movement, scroll behavior, click timing, session duration, and technical browser signals.
The sensor is designed to help detect patterns compatible with:
<ul>
<li>Bot activity</li>
<li>Card testing attempts</li>
<li>Credential stuffing</li>
<li>Automated checkout abuse</li>
<li>Suspicious session behavior</li>
<li>Abnormal interaction patterns</li>
</ul>
The Behavioral AI Sensor is disabled by default and can be enabled manually from the IronPhantom dashboard after the merchant has reviewed the privacy information and service settings.
The sensor is designed to analyze behavioral and technical patterns. It is not intended to record payment card numbers, CVV codes, plain-text passwords, or the content of private form fields.
In the current testing phase, the sensor may operate in monitoring mode. Advanced mitigation and active response features may be introduced in future paid or Pro plans.
<h3>Identity Verification Workflow</h3>
For high-risk cases or high-value orders, IronPhantom can support an identity verification workflow through Didit.
Identity verification is handled externally by Didit. IronPhantom does not process or store identity documents, facial recognition data, biometric data, or government document images.
IronPhantom receives only the limited verification result/status required to support the merchant’s risk decision.
Identity verification features may be limited, disabled, or reserved for future paid or Pro plans depending on the current service configuration.
<h3>Testing Phase</h3>
IronPhantom is currently available for testing and evaluation.
During this phase, merchants may be able to test the plugin and its connected MGFirewallAI risk intelligence features without payment.
Future paid plans may introduce additional features, extended limits, advanced mitigation, identity verification workflows, and enhanced dashboard capabilities.
<h3>Key Features</h3>
<ul>
<li>AI-Assisted Risk Intelligence – Detect suspicious order, login, checkout, behavioral, and technical risk signals.</li>
<li>Behavioral AI Sensor – Optional sensor for interaction-based bot and automation detection, disabled by default.</li>
<li>Smart Risk Dashboard – Shows priority transactions where multiple signals indicate a meaningful risk.</li>
<li>Bot & Card Testing Detection – Helps detect patterns compatible with automated checkout abuse and repeated payment attempts.</li>
<li>Credential Risk Signals – Supports checks related to compromised emails and password exposure indicators.</li>
<li>External Risk Intelligence – Supports integrations with providers such as FraudLabs Pro, ProxyCheck, and Have I Been Pwned, where configured.</li>
<li>Identity Verification Support – Optional workflow through Didit for high-risk cases, where available.</li>
<li>Decision Support Mode – Helps merchants decide without automatically interrupting legitimate customers.</li>
<li>Pre-Fulfillment Review Support – Helps merchants review suspicious orders before shipping products.</li>
<li>GDPR-First Approach – Built with data minimization, pseudonymization where applicable, and privacy-aware processing.</li>
<li>SaaS Architecture – Keeps heavy analysis outside the WordPress installation.</li>
<li>Testing Mode Availability – Current testing access may be available without payment while the service is being evaluated.</li>
</ul>
<h3>Privacy & Data Security</h3>
IronPhantom follows a Privacy by Design approach.
The system is designed to process only the data required for fraud prevention, bot detection, security monitoring, and risk intelligence.
No risk analysis data is sent to MGFirewallAI until the merchant accepts the Privacy Policy and activates the service.
The Behavioral AI Sensor is disabled by default and must be enabled manually by the merchant from the dashboard.
<h3>Data Used for Risk Analysis</h3>
Depending on the plugin configuration and WooCommerce event, IronPhantom may process limited technical, behavioral, and transactional metadata such as:
<ul>
<li>Order ID or transaction reference</li>
<li>Store domain or merchant identifier</li>
<li>Email address or pseudonymized identifier where applicable</li>
<li>IP address</li>
<li>Order amount</li>
<li>Timestamp</li>
<li>Browser and user-agent information</li>
<li>Session and technical metadata</li>
<li>Behavioral sensor signals, if enabled</li>
<li>Risk-related status returned by external providers</li>
</ul>
<h3>Behavioral Sensor Data</h3>
If enabled by the merchant, the Behavioral AI Sensor may process interaction and technical signals such as:
<ul>
<li>Mouse movement patterns</li>
<li>Scroll behavior</li>
<li>Click timing</li>
<li>Session duration</li>
<li>Browser and user-agent signals</li>
<li>Technical indicators related to automation or abnormal sessions</li>
</ul>
The sensor is intended to analyze behavioral patterns and technical signals. It is not intended to record payment card numbers, CVV codes, plain-text passwords, or the content of private form fields.
<h3>Payment Data</h3>
IronPhantom does not process, collect, transmit, or store:
<ul>
<li>Full payment card numbers</li>
<li>CVV codes</li>
<li>Full payment credentials</li>
<li>Plain-text passwords</li>
<li>Banking credentials</li>
</ul>
Payment processing remains handled by the store’s payment gateway or WooCommerce payment provider.
<h3>Didit Identity Verification</h3>
For high-risk cases or high-value orders, IronPhantom can support an identity verification workflow through Didit, where available.
Identity verification is handled externally by Didit.
During the 14-day trial period, the “Verify User” button and the identity verification workflow through Didit are disabled for security and abuse prevention purposes.
Identity verification is reserved for full Pro subscriptions or specifically approved configurations.
IronPhantom does not store:
<ul>
<li>Identity document images</li>
<li>Facial recognition data</li>
<li>Biometric data</li>
<li>Government ID files</li>
<li>Liveness check media</li>
</ul>
IronPhantom receives only the limited verification result/status needed to support the merchant’s fraud review process.
<h3>External Intelligence Providers</h3>
IronPhantom may use external providers such as:
<ul>
<li>FraudLabs Pro</li>
<li>ProxyCheck</li>
<li>Have I Been Pwned</li>
<li>Didit</li>
</ul>
These integrations are used only for security, fraud prevention, identity verification, and risk validation purposes, as described in the Privacy Policy.
Availability of specific integrations may depend on the current configuration, testing phase, or future paid service plan.
<h3>WordPress Database Impact</h3>
IronPhantom is designed as a SaaS-based solution. Heavy analysis is handled outside the WordPress installation, helping keep the local WordPress environment lighter and focused on essential plugin settings, status information, and relevant risk summaries.

IronPhantom Antifraud

AI-assisted fraud monitoring and bot defense for WooCommerce, powered by MGFirewallAI risk intelligence.

CODShield AI – Cash on Delivery (COD) Fraud Shield vs IronPhantom Antifraud