Arno Welzel

guhemama

<p>This plugin allows visitors to subscribe to get answers to their comments via e-mail.</p>
<h3>Warning</h3>
<p>This plugin uses the “wp_insert_comment” hook, therefore, everytime a comment is created, a notification is likely to be sent. If you are importing comments into your blog, it’s a good idea to disable this plugin.</p>
<h3>Sending e-mails does not work?</h3>
<p>The plugin uses the standard WordPress e-mail function. If you have problems getting e-mails sent, you might try using plugins like https://wordpress.org/plugins/wp-mail-smtp/ to improve sending e-mails from your site.</p>
<h3>Customizing the layout of the checkboxes</h3>
<p>The label next to the checkboxes don’t contain a whitespace. Depending on your theme you might want to add a custom style like this to get a space between the checkbox and the label:</p>
<pre><code>input#cren_subscribe_to_comment, input#cren_gdpr {
  margin-right: 0.5em;
}
</code></pre>
<p>The plugin does not add this style be default as it depends on your theme if this is neccessary.</p>
<h3>Customizing the email template</h3>
<p>To customize the email template, copy the “templates” folder to your theme folder (a child theme should be used to avoid losing the custom templates when the theme is updated). The plugin will look for templates on the “/wp-content/themes/[THEME]/templates/cren/” folder; if a custom template is not found, then it will fallback to the default template.</p>
<p>Templates folder on GitHub: https://github.com/arnowelzel/worpdress-comment-reply-email-notification/tree/master/templates</p>
<h3>Changing the subscription checkbox label</h3>
<p>The checkbox label can be changed with the <code>cren_comment_checkbox_label</code> filter. This way you can update the text to your taste and keep the plugin updated.</p>
<h3>Changing the GDPR checkbox label</h3>
<p>The GDPR checkbox label can be changed with the <code>cren_gdpr_checkbox_label</code> filter. This way you can update the text to your taste and keep the plugin updated.</p>
<h3>Modifiying HTML output</h3>
<p>Using the filters <code>cren_gdpr_checkbox_html</code> and <code>cren_comment_subscribe_html</code> you can modify the HTML output of the checkboxes if needed.</p>
<p>Example:</p>
<pre><code>add_filter('cren_gdpr_checkbox_html', function(string $html_output, string $label_text, string $privacy_policy_url): string {
    $html_output = '<div class="comment-form-gdpr-consent form-check mb-3"><input id="cren_gdpr" class="form-check-input" name="cren_gdpr" type="checkbox" value="yes" required checked><label for="cren_gdpr" class="form-check-label">' . $label_text . '<span class="text-danger fw-bold">*</span> (<a href="' . $privacy_policy_url . '" title="Privacy Policy" target="_blank" rel="internal">Privacy Policy</a>)</label></div>';

    return $html_output;
}, 10, 3);

add_filter('cren_comment_subscribe_html', function(string $html_output, string $label_text, bool $checked_default): string {
    $checked = $checked_default ? 'checked' : '';
    $html_output = '<div class="comment-form-email-consent form-check mb-3"><input id="cren_subscribe_to_comment" class="form-check-input" name="cren_subscribe_to_comment" type="checkbox" value="on" ' . $checked . '><label for="cren_subscribe_to_comment" class="form-check-label">' . $label_text . '</label></div>';

    return $html_output;
}, 10, 3);
</code></pre>


Comment Reply Email Notification

I always hated the WordPress default commenting system for one reason, it never sends a follow-up reply email to Comment Author. Guess, what? This plugin fixes it instantly. Of course, your e-mail system should be working in first place with proper SMTP services. 

It helps in keeping the user engaged. It's easy to use. There is sufficient option to be compliant with GDPR. The author of the plugin is professional, provides timely support. I wish him good health and happiness. 

If you're a serious blogger, I highly recommend this plugin. Go for it.

Must have plugin for Keeping User Enagaged

I recommend everyone to use this plugin and appreciate the developer's work.

This plugin works exactly the way we want to, plus it has the option to add a GDPR checkbox just below the comment.

Thanks for the plugin Arno!

Important Plugin if You Want Users to Return to Your Site


Excellent little plugin for a feature that should actually be native to WP.


Works perfectly

This plugin allows visitors to subscribe to get answers to their comments via e-mail.

aviplugins.com

<p>Use this plugin to create your very own customer support system. Let customers of your site to generate a support ticket whenever they require assistance from you, and you will be able to solve their issues by posting replies to the tickets. The customers will get email notifications when you post a reply message to the ticket.</p>
<ul>
<li>Registered Users / Customers can create support tickets.</li>
<li>Customers can search tickets from tickets list.</li>
<li>Admin can reply on support tickets from admin panel.</li>
<li>Files can be attached to the reply messages. Supported files that can be uploaded are jpg, jpeg, png, gif, doc, docx, pdf, zip ( Multiple files can be attached in the <a href="https://www.aviplugins.com/wp-support-pro/" rel="nofollow ugc">PRO</a> version with option to select which type of files can be uploaded. )</li>
<li>Ticket can be marked as Open / Closed / Resolved from admin panel. If a customer post a reply in the Resolved ticket the status of the ticket will be changed to Open.</li>
</ul>
<h4>Usage Shortcodes</h4>
<ul>
<li>[create_support] to display cretate new suppor ticket form.</li>
<li>[ticket] to display tickets created by logged in user.</li>
<li>[ticket_search] to display ticket search form.</li>
</ul>
<h4>WP Support (PRO)</h4>
<p>There is a PRO version of this plugin that supports additional features. You can get it <a href="https://www.aviplugins.com/wp-support-pro/" rel="nofollow ugc">here</a> in <strong>USD 2.00</strong></p>
<ul>
<li>Administrators can post replies by logging in to admin panel. Additionally a new user role <strong>Agent</strong> will be created. Administraton can assign this role to the support agents so that they can login to the admin panel and reply to the support tickets. Agents will have limited access (<strong>Only Support Ticket Section</strong>) of the admin panel.</li>
<li>Multiple files can be attached with new tickets and ticket replies.</li>
<li>Create <strong>Custom Fields</strong> in the ticket form.</li>
<li>Create Support Ticket (Widget).</li>
<li>Support Ticket List (Widget). To list recent/ specific tickets in the widget area.</li>
<li>Additional file types are supported in the PRO version. Set supported file types from admin panel.</li>
<li>Manage email contents from admin panel. Emails that are fired when a new ticket is created or admin posts a reply.</li>
<li>Option to list all support tickets submitted by users. So that visitors can view tickets and replies.</li>
<li>Set custom name for the administrator.</li>
<li>Advanced ticket search.</li>
</ul>
<blockquote>
<p>Post your plugin related queries at <a href="https://www.aviplugins.com/support.php" rel="nofollow ugc">https://www.aviplugins.com/support.php</a></p>
</blockquote>


WP Support Ticket

This is a easy to use user support plugin. :)



User Support Solution.

This is best and very simple plugin for support management. thanks.

AWESOMEEEE!!!!

User support plugin. Registered users will be able to create/ reply support tickets. Admin can reply on the tickets from admin panel.

Comment Reply Email Notification vs WP Support Ticket