Javed Ahsan

ContactIn helps teams move from “message received” to “message handled” with less manual work and better visibility. Every submission lands in one inbox, contacts are updated automatically, and intent is classified with keyword rules tailored to your industry profile.
Instead of splitting traffic across multiple forms, you can run one smart form for sales, support, and general inquiries, then triage quickly inside a single workflow.
If your goal is to capture more leads, respond faster, and keep operations organized as volume grows, ContactIn is built for that.
You get one workflow for capture, triage, response, and reporting:
<ul>
<li>Form builder with shortcode, Gutenberg block, and Elementor widget</li>
<li>Unified inbox with fail-safe capture flow — search, filters, status pipeline, and notes</li>
<li>Intent classification: keyword-based patterns across 19 industry-specific profiles</li>
<li>Real-time analytics: submissions, trends, response performance, and delivery visibility</li>
<li>Email deliverability toolkit: SMTP, SPF/DKIM/DMARC checks, HTML templates, TLS/SSL, queue with retries</li>
<li>Multi-layer spam protection: reCAPTCHA v3, honeypot, rate limiting</li>
<li>Queue reliability engine: deduplication (30-day window), dead-letter queue support, and automatic stuck-item recovery</li>
<li>Consent capture support for compliance-oriented form workflows</li>
<li>Automatic contact capture and profile updates (phone normalization, deduplication, CSV/JSON export)</li>
<li>Safe lifecycle handling for activation, deactivation, and uninstall operations</li>
</ul>
<h4>Why Teams Choose ContactIn</h4>
<ul>
<li>Faster first-response handling with clear inbox status, filters, and notes</li>
<li>Cleaner lead pipeline with auto-captured contacts and deduplication support</li>
<li>Better operational confidence with queue visibility, retries, and diagnostics</li>
<li>Lower manual overhead by combining capture, routing, and reporting in one plugin</li>
<li>Flexible deployment for agencies and multi-team workflows across many industries</li>
</ul>
<h4>The Problem We Solve</h4>
When businesses receive contact form submissions, they often hit the same growth blockers:
<ul>
<li>Messages scattered across email, spreadsheets, and internal chat</li>
<li>No consistent way to prioritize sales vs support vs spam</li>
<li>Slow response times and missed high-intent leads</li>
<li>Manual data entry and inconsistent follow-up</li>
<li>Limited visibility into which forms and campaigns perform best</li>
</ul>
ContactIn addresses these blockers by centralizing submissions, improving triage speed, maintaining contact records, and giving your team clearer analytics and delivery visibility.
<h4>How It Works</h4>
<ol>
<li>Capture leads from your form (shortcode, block, or Elementor widget).</li>
<li>Classify intent automatically using industry-specific keyword profiles.</li>
<li>Route and manage submissions in a unified inbox with filters, status, and notes.</li>
<li>Measure performance with analytics and delivery logs.</li>
<li>Monitor queue health and maintain your submission pipeline.</li>
</ol>
<h4>Who It’s For</h4>
ContactIn is designed for teams that need faster response and clearer message routing:
<ul>
<li>SaaS and software teams</li>
<li>E-commerce and retail stores</li>
<li>Service and consulting firms</li>
<li>Healthcare and medical clinics</li>
<li>Education and training providers</li>
<li>Hospitality and travel businesses</li>
<li>Banking and financial services</li>
<li>Insurance teams</li>
<li>Legal services and law firms</li>
<li>Real estate teams</li>
<li>Construction and home services</li>
<li>Automotive and dealerships</li>
<li>Logistics and courier services</li>
<li>Telecom and ISP providers</li>
<li>Supermarkets and grocery</li>
<li>Travel agencies and tours</li>
<li>Embassy and high commission services</li>
<li>Quality agencies and certification bodies</li>
<li>Agencies and multi-client operations</li>
</ul>
<h4>Features</h4>
Form Builder & Frontend Integration 
* Shortcode: <code>[contactin_form]</code> 
* Native Gutenberg block 
* Elementor widget 
* Configurable fields and validation 
* Responsive form UI 
* Per-profile settings (labels, messages, optional fields, consent)
Unified Inbox & Contact Management 
* Centralized submission inbox with fail-safe capture (no lost messages) 
* Search and filtering 
* Bulk actions 
* Status pipeline (unread, read, archived, spam) 
* Threading and internal notes 
* Automatic contact creation and updates (including phone changes) 
* Phone number normalization and validation 
* Duplicate submission detection and cleanup tools 
* CSV/JSON exports 
* Contact timeline context to support faster follow-up and cleaner handoff
Intent Classification (Keyword-Based) 
* Categories: Sales, Support, Feedback, Complaints, Questions 
* Keyword-based classification with custom rule support 
* Business-type profiles to improve relevance by industry 
* 19 industry profiles: Generic, SaaS, E-commerce, Service, Healthcare, Education, Hospitality, Banking, Insurance, Embassy, Quality Agency, Travel Agency, Supermarket, Legal, Logistics, Telecom, Automotive, Construction, Real Estate
Analytics & Reporting 
* Submission volume tracking 
* Conversion and response metrics 
* Geographic and device-level insights 
* Performance monitoring 
* Delivery and queue observability 
* Dashboard widgets for daily operational visibility
Deliverability & Reliability 
* SMTP support (Gmail, SendGrid, Mailgun, AWS SES, Outlook, custom) 
* Anti-spam headers and sender-domain checks 
* SPF/DKIM/DMARC mismatch warnings 
* Professional HTML email templates and TLS/SSL encryption 
* Delivery queue with retries and delivery logs 
* Async queue with retries, deduplication, dead-letter handling 
* Queue maintenance tools and diagnostics 
* Queue health monitoring for stalled processors/locks 
* Circuit-breaker and retry behavior designed to prevent silent message loss
Queue Reliability & Deduplication 
* Idempotent queue engine: deduplication window extended to 30 days for maintenance operations 
* Automatic recovery for stuck “processing” items (older than 10 minutes reset to pending) 
* Dead-letter queue (DLQ) with per-item and bulk retry, idempotent retry button (safe to click multiple times) 
* Before/after statistics and last retry timestamp displayed in Maintenance panel
Operations, Logs & Maintenance 
* Email, cron, and queue log tables for troubleshooting 
* Background cleanup of stale logs, orphaned entries, and old records to keep the system tidy 
* Safe activation/deactivation lifecycle handling 
* Safe uninstall path with cleanup controls
Security & Compliance 
* Google reCAPTCHA v3 
* Honeypot and rate limiting 
* Duplicate submission safeguards 
* Consent checkbox/capture support for compliance-oriented forms
<h4>What’s Included</h4>
This version includes a complete contact management solution:
<ul>
<li>Multiple form profiles (unlimited — label, fields, messages, consent, reCAPTCHA override)</li>
<li>Unified inbox + search/filter + bulk actions</li>
<li>Keyword-based intent classification with 19 industry profiles</li>
<li>Industry-specific business-type profiles</li>
<li>Analytics dashboard (core metrics)</li>
<li>Core spam protection (reCAPTCHA + honeypot + baseline throttling)</li>
<li>SMTP + deliverability checks + queue reliability</li>
<li>Consent capture support for compliance-oriented forms</li>
<li>Automatic data capture from every submission to continuously grow your contact list</li>
<li>Contact auto-capture and profile updates with phone normalization</li>
</ul>
<h4>ContactIn Pro</h4>
ContactIn Pro is available for teams that need extended automation and deeper reporting.
Both Free and Pro versions capture every submission and help grow your contact list automatically.
For current Pro capabilities and support, visit: https://contactinbox.app/
<h4>Source Code and Build Assets</h4>
Public source snapshots and release packages for this plugin are available at:
<ul>
<li>https://github.com/bizjaved/contactin-release</li>
<li>https://github.com/bizjaved/contactin-release/releases</li>
</ul>
This plugin includes human-readable source for distributed minified assets.
Distributed assets:
<ul>
<li>dist/js/</li>
<li>dist/css/</li>
</ul>
Readable source directories available in the public repository:
<ul>
<li>assets/src/js/ (source for dist/js/*.min.js)</li>
<li>assets/src/css/ (source for dist/css/*.min.css)</li>
</ul>
Custom JavaScript minified -> source mapping:
<ul>
<li>dist/js/admin-email-log.min.js -> assets/src/js/admin-email-log.js</li>
<li>dist/js/admin-global.min.js -> assets/src/js/admin-global.js</li>
<li>dist/js/admin-inbox.min.js -> assets/src/js/admin-inbox.js</li>
<li>dist/js/admin-settings.min.js -> assets/src/js/admin-settings.js</li>
<li>dist/js/attachment-cleanup.min.js -> assets/src/js/attachment-cleanup.js</li>
<li>dist/js/confetti.min.js -> assets/src/js/confetti.js</li>
<li>dist/js/dashboard-analytics.min.js -> assets/src/js/dashboard-analytics.js</li>
<li>dist/js/dashboard-chart-renderer.min.js -> assets/src/js/dashboard-chart-renderer.js</li>
<li>dist/js/dashboard-date-utils.min.js -> assets/src/js/dashboard-date-utils.js</li>
<li>dist/js/dashboard-render-helpers.min.js -> assets/src/js/dashboard-render-helpers.js</li>
<li>dist/js/dashboard-sparkline.min.js -> assets/src/js/dashboard-sparkline.js</li>
<li>dist/js/dashboard-tabs.min.js -> assets/src/js/dashboard-tabs.js</li>
<li>dist/js/dashboard-widgets-live.min.js -> assets/src/js/dashboard-widgets-live.js</li>
<li>dist/js/elementor-editor.min.js -> assets/src/js/elementor-editor.js</li>
<li>dist/js/frontend.min.js -> assets/src/js/frontend.js</li>
<li>dist/js/gutenberg-block.min.js -> assets/src/js/gutenberg-block.js</li>
<li>dist/js/maintenance.min.js -> assets/src/js/maintenance.js</li>
<li>dist/js/sf-attachment-settings.min.js -> assets/src/js/sf-attachment-settings.js</li>
</ul>
Custom CSS minified -> source mapping:
<ul>
<li>dist/css/admin-global.min.css -> assets/src/css/admin-global.css</li>
<li>dist/css/admin-inbox.min.css -> assets/src/css/admin-inbox.css</li>
<li>dist/css/admin-inbox-old.min.css -> assets/src/css/admin-inbox-old.css</li>
<li>dist/css/admin-settings.min.css -> assets/src/css/admin-settings.css</li>
<li>dist/css/attachment-cleanup.min.css -> assets/src/css/attachment-cleanup.css</li>
<li>dist/css/contact-detail.min.css -> assets/src/css/contact-detail.css</li>
<li>dist/css/contact-detail-tabs.min.css -> assets/src/css/contact-detail-tabs.css</li>
<li>dist/css/contact-edit-modal.min.css -> assets/src/css/contact-edit-modal.css</li>
<li>dist/css/crm-log.min.css -> assets/src/css/crm-log.css</li>
<li>dist/css/dashboard-analytics.min.css -> assets/src/css/dashboard-analytics.css</li>
<li>dist/css/dashboard-widgets.min.css -> assets/src/css/dashboard-widgets.css</li>
<li>dist/css/elementor-editor.min.css -> assets/src/css/elementor-editor.css</li>
<li>dist/css/frontend.min.css -> assets/src/css/frontend.css</li>
<li>dist/css/gutenberg-editor.min.css -> assets/src/css/gutenberg-editor.css</li>
<li>dist/css/inbox-consolidated.min.css -> assets/src/css/inbox-consolidated.css</li>
<li>dist/css/logs.min.css -> assets/src/css/logs.css</li>
<li>dist/css/maintenance.min.css -> assets/src/css/maintenance.css</li>
<li>dist/css/sf-attachment-settings.min.css -> assets/src/css/sf-attachment-settings.css</li>
<li>dist/css/tests.min.css -> assets/src/css/tests.css</li>
</ul>
Third-party bundled libraries and public sources:
<ul>
<li>Chart.js v4.5.1 (bundled as dist/js/vendor/chart.min.js) 
Source: https://github.com/chartjs/Chart.js 
License: MIT</li>
<li>Select2 v4.1.0-rc.0 (bundled as dist/js/vendor/select2.min.js and dist/css/vendor/select2.min.css) 
Source: https://github.com/select2/select2 
License: MIT</li>
</ul>
Additional distributed JS/CSS that are already human-readable (not minified/compressed):
<ul>
<li>dist/js/admin-settings-attachment-restapi.js</li>
<li>dist/js/admin-settings-autosave.js</li>
<li>dist/js/contactin-profile-core.js</li>
<li>dist/js/contact-deletion.js</li>
<li>dist/js/contact-detail-tabs.js</li>
<li>dist/js/contact-edit-modal.js</li>
<li>dist/js/gdpr-frontend.js</li>
<li>dist/js/gdpr.js</li>
<li>dist/css/form-error-modal.css</li>
<li>dist/css/gdpr-frontend.css</li>
<li>dist/css/get-started.css</li>
<li>dist/css/intent-classification.css</li>
</ul>
How to rebuild generated/minified assets (from plugin root):
<ol>
<li>
Install build tools (if needed): 
npm install –no-save terser clean-css-cli
</li>
<li>
Rebuild JavaScript minified assets from source: 
for f in assets/src/js/*.js; do \ 
 npx terser “$f” -c -m -o “dist/js/$(basename “${f%.js}”).min.js”; \ 
done
</li>
<li>
Rebuild CSS minified assets from source: 
for f in assets/src/css/*.css; do \ 
 npx cleancss -o “dist/css/$(basename “${f%.css}”).min.css” “$f”; \ 
done
</li>
<li>
Rebuild one specific file examples: 
JS: npx terser assets/src/js/dashboard-widgets-live.js -c -m -o dist/js/dashboard-widgets-live.min.js 
CSS: npx cleancss -o dist/css/dashboard-analytics.min.css assets/src/css/dashboard-analytics.css
</li>
</ol>
Build prerequisites:
<ul>
<li>Node.js + npm (for terser / clean-css-cli)</li>
<li>Composer for PHP autoload/dependency management (see composer.json)</li>
</ul>
Public source code locations (required for review/forking):
<ul>
<li>Main repository (public): https://github.com/bizjaved/contactin-release</li>
<li>Tagged releases: https://github.com/bizjaved/contactin-release/releases</li>
<li>JavaScript source tree: https://github.com/bizjaved/contactin-release/tree/main/assets/src/js</li>
<li>CSS source tree: https://github.com/bizjaved/contactin-release/tree/main/assets/src/css</li>
</ul>
Review note for WordPress.org: every compressed asset in dist/js/.min.js and dist/css/.min.css is generated from files in assets/src/js and assets/src/css, and those source files are publicly accessible in the repository links above.
All plugin PHP source is included in this package under includes/ and templates/.
<h4>Quick Start</h4>
<ol>
<li>Install and activate ContactIn.</li>
<li>Add <code>[contactin_form]</code> to a page/post (or use block/widget).</li>
<li>Configure email delivery in Settings > Email (SMTP recommended).</li>
<li>Configure spam protection in Settings > Security.</li>
<li>Start capturing and organizing contact submissions.</li>
</ol>
<h3>External Services</h3>
This plugin may connect to the following external services depending on your configuration. No data is sent to any service without your explicit setup.
1. SMTP provider (user-configured, optional) 
This plugin can send notification emails via an external SMTP server that you configure. Supported providers include Gmail, SendGrid, Mailgun, AWS SES, Outlook, and any custom SMTP server. Data sent is limited to the email content (sender, recipient, subject, body). This only activates if you enable and configure SMTP in Settings → Email. Consult your chosen provider’s own privacy and terms documentation.
2. Google reCAPTCHA (optional) 
Used for: Spam protection on the contact form front-end. 
Data sent: Browser/device fingerprint data transmitted to Google servers. 
Conditions: Only active when reCAPTCHA is enabled in Settings. 
Privacy Policy: https://policies.google.com/privacy 
Terms: https://www.google.com/recaptcha/about/
3. Salesforce CRM (optional) 
Used for: Sending contact, case/task, and related attachment sync requests when Salesforce CRM integration is configured. 
Data sent: Contact form fields you map into Salesforce, message metadata needed for sync status, and optional attachment content when file sync is enabled. 
Conditions: Only active when a site administrator configures Salesforce CRM integration and enables CRM sync features. 
Privacy Policy: https://www.salesforce.com/company/privacy/ 
Terms: https://www.salesforce.com/company/legal/agreements/
<h3>Privacy & Data Collection</h3>
Data collected: 
* Form submission fields entered by users 
* IP/user agent data for anti-spam and security operations 
* Submission timestamps and routing metadata
Data storage: 
* Stored in your WordPress database 
* Sent externally only to services you configure (e.g., reCAPTCHA, SMTP, Salesforce CRM)
Optional external services: 
* Google reCAPTCHA 
* Your SMTP provider 
* Salesforce CRM
reCAPTCHA policy links: 
* Privacy Policy: https://policies.google.com/privacy 
* Terms of Service: https://policies.google.com/terms
<h3>Documentation</h3>
<ul>
<li>Website: https://contactinbox.app/</li>
<li>Docs: https://contactinbox.app/</li>
<li>Support: https://contactinbox.app/</li>
</ul>
<h3>Credits</h3>
Developed by Javed Ahsan.

ContactIn

Turn your WordPress contact form into a response-ready inbox with intent routing, contact growth, analytics, and queue-backed delivery reliability.

hamlet237

Félix Martínez

PN Customers Manager is a powerful and intuitive Customer Relationship Management plugin designed specifically for WordPress. It helps businesses collect, organize, and manage their leads and customers directly from their website — without relying on external platforms.
With an easy-to-use dashboard and a complete set of sales, marketing, and AI-powered communication tools, PN Customers Manager allows you to centralize all interactions, track workflows, and automate repetitive tasks so you can focus on what matters most: growing your business.
Whether you run an online store, a service-based business, an agency, or a membership site, PN Customers Manager provides everything you need to turn visitors into loyal customers — including AI chatbots that talk to your clients on WhatsApp and Instagram.
<h4>AI-Powered Conversations</h4>
<ul>
<li>
WhatsApp AI Integration: Connect your WhatsApp Business account and let an OpenAI-powered chatbot handle customer conversations automatically. The AI knows your products, prices, shipping zones, and business hours. It can send product photos, process orders, and escalate complex queries — all through the WhatsApp Cloud API.
</li>
<li>
Instagram AI Integration: Same AI-powered conversation engine for Instagram Direct Messages. Receive DMs, respond automatically with context-aware answers, and manage all conversations from your WordPress dashboard.
</li>
<li>
WooCommerce Product Knowledge: The AI automatically loads your top 50 best-selling products (with variations, prices, stock status, and images) so it can answer product questions, recommend items, and share add-to-cart links.
</li>
<li>
Guided Product Recommendations: Enable a multi-step recommendation protocol where the AI asks qualifying questions (budget, category, preferences) before suggesting products — resulting in more relevant recommendations and higher conversion rates.
</li>
<li>
Order Acceptance Protocol: The AI can take orders directly in chat with a two-step confirmation flow (summary + explicit confirmation), then notify you by email with the order details.
</li>
<li>
Special Order Forwarding: For requests that cannot be fulfilled through a standard purchase link (B2B, bulk orders, custom products), the AI collects all the details and forwards them by email to a configurable list of internal users and external email addresses.
</li>
<li>
Shipping Zone Awareness: The AI automatically knows your WooCommerce shipping zones, methods, and costs. It can answer shipping questions instantly, including postal code validation and free shipping thresholds.
</li>
<li>
Blog & Page Context: Inject your WordPress posts and pages into the AI’s knowledge base so it can reference your content and share links with customers.
</li>
<li>
Conversation Management Dashboard: View, search, close, delete, and reset all WhatsApp and Instagram conversations from your admin panel and from the funnel builder. Full chat history with timestamps and role indicators.
</li>
<li>
Debug Logging: Enable or disable debug logging independently for WhatsApp AI and Instagram AI from the settings page. Logs are saved to <code>wp-content/uploads/pn-customers-manager-logs/</code>.
</li>
</ul>
<h4>WooCommerce Checkout Custom Fields</h4>
<ul>
<li>
Product-Specific Fields: Add custom fields to the checkout page for specific products. Configure different fields for different products based on what information you need to collect.
</li>
<li>
Visual Field Builder: Intuitive drag-and-drop interface in product edit screen to create, reorder, and configure custom fields. Located in a new “Campos de Checkout” tab before the Calendar tab.
</li>
<li>
Multiple Field Types: Support for text, textarea, email, phone, number, date, select (dropdown), radio buttons, checkboxes, and file uploads.
</li>
<li>
Field Configuration: Each field can be configured with:
<ul>
<li>Label and internal name (ID)</li>
<li>Placeholder text</li>
<li>Options for select/radio/checkbox fields</li>
<li>Description/help text</li>
<li>Required/optional status</li>
</ul>
</li>
<li>
Automatic Display: Fields automatically appear at checkout when customers purchase products with custom fields enabled.
</li>
<li>
Validation: Built-in validation for required fields and email format. Integrates seamlessly with WooCommerce checkout validation.
</li>
<li>
Order Storage: Customer responses are saved to order item metadata and visible in:
<ul>
<li>Admin order details page</li>
<li>Customer order view (My Account)</li>
<li>Order confirmation emails</li>
<li>Order item meta display</li>
</ul>
</li>
<li>
Email Integration: Custom field data is included in order notification emails with proper formatting and labels.
</li>
</ul>
<h4>WooCommerce QR Tickets</h4>
<ul>
<li>
QR Code Generation: Generate unique QR codes for WooCommerce products that can be used as tickets for physical delivery validation, event entry, or item collection.
</li>
<li>
Product Settings: Enable QR tickets per product with customizable prefix and customer instructions. Settings available in WooCommerce product data tabs.
</li>
<li>
Order Integration: QR codes are automatically generated when orders are completed and stored as order item metadata.
</li>
<li>
Customer Display: Customers who purchased products with QR codes enabled can view their QR codes on product pages (when logged in), order confirmation emails, and My Account order details page.
</li>
<li>
Admin Management Panel: Complete QR tickets management system with:
<ul>
<li>Interactive table with customer info, products breakdown, and status</li>
<li>Clickable rows – tap anywhere on a row to view full QR details</li>
<li>Real-time filters by product and status (Pending/Processed)</li>
<li>Native popup system for consistent UI experience</li>
<li>Detailed modal view with full QR code image and order information</li>
<li>QR code scanner using device camera with intelligent camera selection</li>
<li>Smart camera detection prioritizes rear camera on mobile devices</li>
<li>Camera switching button when multiple cameras are available</li>
<li>One-click actions to mark as processed, mark as pending, or delete</li>
<li>Confirmation dialogs for all destructive actions</li>
<li>Responsive design with scroll and mobile-optimized layout</li>
</ul>
</li>
<li>
Shortcode Support: Use <code>[pn_qr_manager product_id="123"]</code> to display the QR management panel on any page (admin only).
</li>
<li>
Status Tracking: Track QR codes as processed or pending with timestamps, user attribution, and processing history.
</li>
<li>
Mobile Optimized: Responsive design with stacked filters on mobile, icon-only status badges on tablets, and optimized table layout for small screens.
</li>
</ul>
<h4>Budgets & Invoices</h4>
<ul>
<li>
Budget Management: Create professional proposals and quotations with customizable items, phases, tax rates, and discount rates. Budgets support multiple item types (hours, fixed, phase, image), optional items that customers can toggle on/off, and image galleries for visual references.
</li>
<li>
Invoice Management: Generate invoices linked to organizations with automatic invoice numbering, due dates, status tracking (Draft, Sent, Paid, Cancelled), and payment date recording.
</li>
<li>
Public Sharing via Token: Share budgets and invoices with customers through secure token-based URLs — no WordPress login required. Clean, standalone templates with company branding, schema.org structured data, and Open Graph meta tags.
</li>
<li>
Customer Acceptance Workflow: Customers can accept or reject budgets directly from the public view. Non-registered users can provide their email address to confirm acceptance. Acceptance/rejection is timestamped.
</li>
<li>
Optional Items & Phases: Organize budget items into collapsible phases. Mark individual items or entire phases as optional — customers see a live-updating total as they toggle items on/off with a sticky price bar.
</li>
<li>
PDF Generation: Generate professional PDF documents from both budgets and invoices directly from the public or admin view.
</li>
<li>
Inline Editing: Admins can edit budget and invoice items, reorder with drag-and-drop, add new items, and manage status directly from the public-facing template without returning to the admin panel.
</li>
<li>
CSV Import/Export: Bulk import and export budgets via CSV files. Includes a downloadable template with sample data, a multi-step import wizard with preview, and automatic organization name resolution.
</li>
</ul>
<h4>Core CRM Features</h4>
<ul>
<li>
Funnel Management System: Create and manage sales funnels with customizable stages. Each funnel can include multimedia content (video, audio, images), dates, times, and custom taxonomies for better organization. Funnels support hierarchical structures and can be linked to organizations for complete pipeline tracking.
</li>
<li>
Organization Management: Comprehensive organization/company management with advanced features including:
<ul>
<li>Owner and collaborator assignment</li>
<li>Funnel linking and stage tracking</li>
<li>Contact information management (phone, email, website, LinkedIn)</li>
<li>Billing information fields</li>
<li>Lead source tracking and lifecycle stage management</li>
<li>Priority and health scoring</li>
<li>Lead scoring system</li>
<li>Tags and notes for better organization</li>
<li>Geographic data (country, region, city, address, postal code)</li>
<li>Industry and segment classification</li>
<li>Team size and annual revenue tracking</li>
</ul>
</li>
<li>
Contact Messages: A built-in contact form system with inbox management. Messages are organized in Inbox and Spam tabs with unread counters, read/unread status, mark as spam, and full sender details including source page and IP address.
</li>
<li>
Akismet Spam Protection: Contact form submissions are automatically checked against Akismet for spam detection and filtering.
</li>
</ul>
<h4>Email Campaigns</h4>
<ul>
<li>
Campaign Management: Create and send email campaigns directly from WordPress with template support and audience segmentation. Each campaign includes a content preview with a copy button for manual sending.
</li>
<li>
Mail Statistics: Track email campaign performance with open rates, click rates, bounce rates, and unsubscribe tracking on a dedicated dashboard.
</li>
</ul>
<h4>Business Projections</h4>
<ul>
<li>
Automated Data Collection: Automatic daily, hourly, or weekly snapshots of your CRM metrics, user stats, email performance, and social media followers via scheduled cron jobs.
</li>
<li>
Social Media Tracking: Connect Instagram Graph API, Facebook Insights, and Twitter/X API v2 to track followers, impressions, reach, and engagement over time.
</li>
<li>
Manual Projections: Set future targets with expected values and dates. Compare projections vs actual performance with deviation percentage calculations.
</li>
<li>
Visual Dashboard: Interactive Chart.js line charts with projection overlays, metric selectors, source tabs (CRM, Users, Email, Social Media), and status cards showing active integrations.
</li>
</ul>
<h4>Advanced Form Builder</h4>
A powerful form system that supports multiple field types:
<ul>
<li>Text inputs (text, email, url, password, date, time, color, hidden)</li>
<li>Textarea and rich text editor (WYSIWYG)</li>
<li>Select dropdowns (single and multiple selection)</li>
<li>Checkboxes and radio buttons</li>
<li>Range sliders with custom min/max labels</li>
<li>Star rating system</li>
<li>File uploads (images, videos, audio, documents)</li>
<li>Image galleries with multiple image support</li>
<li>Audio recorder with transcription capabilities</li>
<li>Tags input with autocomplete suggestions</li>
<li>Conditional fields (parent/child relationships)</li>
<li>Multiple field groups with drag-and-drop reordering</li>
<li>HTML content blocks</li>
<li>Form validation and sanitization</li>
<li>Forms can save data to WordPress users, custom post types, or options</li>
</ul>
<h4>Referral System</h4>
<ul>
<li>Enable referral tracking for your organizations</li>
<li>Top referrers ranking display</li>
<li>Customizable referral share text</li>
<li>QR code generation with custom logo</li>
<li>Configurable reminder frequency and limits</li>
<li>Business card phrases management</li>
</ul>
<h4>User Management</h4>
<ul>
<li>Custom user roles: Administrator, CRM Manager, Commercial, and Client</li>
<li>CRM Manager role with full access to CRM features (messages, statistics, projections, conversations, commercial agents) without requiring full admin privileges</li>
<li>User creation and management functions</li>
<li>User metadata handling</li>
<li>User login tracking</li>
<li>User profile management with custom fields</li>
</ul>
<h4>Shortcodes</h4>
<ul>
<li><code>[pn-customers-manager-funnel]</code> — Display individual funnels with all their details</li>
<li><code>[pn-customers-manager-funnel-list]</code> — Display lists of funnels with customizable layouts</li>
<li><code>[pn-customers-manager-organization-list]</code> — Display lists of organizations</li>
<li><code>[pn-customers-manager-client-form]</code> — Public client registration form (also available as Gutenberg block)</li>
<li><code>[pn-customers-manager-contact-form]</code> — Contact form with Akismet spam protection</li>
<li><code>[pn-customers-manager-call-to-action]</code> — Call-to-action blocks with icons, titles, content, and customizable buttons</li>
<li><code>[pn-customers-manager-button]</code> — Customizable buttons (solid/outline/transparent, size, color, icon, image) with Gutenberg block support</li>
<li><code>[pn-customers-manager-whatsapp-ai]</code> — WhatsApp conversations front-end panel (admin only)</li>
<li><code>[pn-customers-manager-instagram-ai]</code> — Instagram conversations front-end panel (admin only)</li>
<li><code>[pn_qr_manager]</code> — QR tickets management panel with built-in camera scanner, clickable table rows, and native popup integration (admin only, optional product_id parameter)</li>
</ul>
<h4>Settings & Configuration</h4>
<ul>
<li>Dedicated settings page in WordPress admin</li>
<li>API configuration for OpenAI, WhatsApp, Instagram, and social media platforms</li>
<li>Built-in API connection testing tools</li>
<li>Settings export to JSON and import from JSON</li>
<li>Recommended plugins discovery with one-click install and activate</li>
<li>Customizable URL slugs for custom post types</li>
<li>Plugin activation redirect to settings</li>
</ul>
<h4>More Features</h4>
<ul>
<li>
Popup System: Modal popups for content display, video popups for embedded media, customizable options (close button, overlay close, ESC key), and a JavaScript API for programmatic control.
</li>
<li>
Template System: Custom single and archive templates for funnels and organizations with a template override system.
</li>
<li>
Internationalization: Full translation support with Polylang integration for multilingual sites. Spanish translation included.
</li>
<li>
Security: Nonce verification, input sanitization, capability-based access control, secure AJAX endpoints, and password strength checking.
</li>
<li>
Developer-Friendly: Clean object-oriented code, extensible hook system, filter and action hooks throughout, and custom capabilities for fine-grained permissions.
</li>
</ul>
<h4>PN Plugin Ecosystem</h4>
PN Customers Manager is part of a modular plugin ecosystem by Padres en la Nube. Each plugin is independent but designed to work seamlessly together. You can discover, install, and activate companion plugins directly from the Settings page.
MailPN — Email Marketing & Newsletters 
The shared email engine for the entire ecosystem. Create and schedule email campaigns, personalize content with dynamic fields, track open and click-through rates in real time, set up automated drip campaigns, and connect with popular email services or your own SMTP server. PN Customers Manager uses MailPN as its campaign sending and tracking backend.
UsersPN — User Management & Registration 
Complete frontend user management: customizable registration and login forms, advanced profile editing with tabbed interface, profile completion tracking, custom avatar system with Gravatar fallback, CSV import/export, and auto-login for support. Includes Google reCAPTCHA v3, honeypot, rate limiting, and Akismet integration. Provides the user layer that feeds contacts into the CRM. Notifications are powered by MailPN.
PN Tasks Manager — Task & Project Management 
Create tasks, assign them to users, track time, and organize workflow with an interactive calendar (day, week, month, year views). Supports recurring tasks, task categories with custom icons and colors, public/joinable tasks, ICS calendar export (Google Calendar, Outlook, Apple Calendar), user rankings based on completed hours, and file attachments. Email notifications powered by MailPN.
PN Cookies Manager — Cookie Consent & GDPR Compliance 
Lightweight cookie consent plugin supporting GDPR, CCPA, LGPD, and ePrivacy Directive. Three banner layouts (full-width bar, compact box, floating card), a cookie preferences panel with category toggles (Necessary, Functional, Analytics, Performance, Advertising), a cookie registry with quick-add presets for GA4, Google Ads, Facebook Pixel, and more. Built-in Google Consent Mode v2 integration. Ensures your CRM tracking and analytics cookies are properly disclosed and consent is collected.
<h3>Credits</h3>
This plugin stands on the shoulders of giants
FancyBox v3.5.7 
Licensed GPLv3 for open source use or fancyBox Commercial License for commercial use 
Copyright 2019 fancyApps 
http://fancyapps.com/fancybox/ 
https://github.com/fancyapps/fancybox/blob/master/dist/jquery.fancybox.js 
https://github.com/fancyapps/fancybox/blob/master/dist/jquery.fancybox.css
Owl Carousel v2.3.4 
Licensed under: SEE LICENSE IN https://github.com/OwlCarousel2/OwlCarousel2/blob/master/LICENSE 
Copyright 2013-2018 David Deutsch 
https://owlcarousel2.github.io/OwlCarousel2/ 
https://github.com/OwlCarousel2/OwlCarousel2/blob/develop/dist/owl.carousel.js
Trumbowyg v2.27.3 – A lightweight WYSIWYG editor 
alex-d.github.io/Trumbowyg/ 
License MIT – Author : Alexandre Demode (Alex-D) 
https://github.com/Alex-D/Trumbowyg/blob/develop/src/ui/sass/trumbowyg.scss 
https://github.com/Alex-D/Trumbowyg/blob/develop/src/trumbowyg.js
Chart.js 
Licensed under the MIT License 
https://www.chartjs.org/

PN Customers Manager

A powerful CRM with AI WhatsApp/Instagram chat, sales funnels, contact forms, email campaigns, and WooCommerce integration for WordPress.

ContactIn vs PN Customers Manager