Costello Ai

<a href="https://costellohq.com" rel="nofollow ugc">Costello</a> is an AI receptionist that qualifies leads and answers questions in real time via a chat widget on your site.
This plugin injects the Costello widget script on every page of your site. No coding required — click Connect to Costello, approve, and you’re live.
Features:
<ul>
<li>One-click connect — link your Costello account with a single button, no copy-pasting.</li>
<li>Enable / disable toggle without touching any code.</li>
<li>Works with any theme.</li>
<li>No build step, no dependencies.</li>
</ul>
Getting started:
<ol>
<li>Install and activate this plugin.</li>
<li>The Settings → Costello Chat page opens automatically.</li>
<li>Click Connect to Costello and approve the connection. Your widget goes live instantly on every page.</li>
</ol>
Prefer to do it by hand? You can paste your Agent ID manually instead — find it in your <a href="https://platform.costellohq.com/app" rel="nofollow ugc">Costello dashboard</a> under Integrations → Chat Widget.
<h3>External services</h3>
This plugin connects your site to Costello, an external AI chat service operated by Costello, to provide the live chat widget. A Costello account is required to use the plugin.
The plugin relies on the Costello service in two ways:
<ul>
<li>Loading the chat widget. On every front-end page, the plugin loads the widget script from <code>https://platform.costellohq.com/widget/v1.js</code>, tagged with your Agent ID. When a visitor opens the chat, their messages are sent to Costello to generate replies. The conversation data visitors enter (such as their questions, name, or contact details) is processed by Costello.</li>
<li>Connecting your site. When you click “Connect to Costello”, the plugin sends your site’s URL to <code>https://platform.costellohq.com/connect/wordpress</code> so you can approve the connection and receive your Agent ID. No data is sent to Costello until you actively connect or a visitor uses the widget.</li>
</ul>
Use of the Costello service is governed by Costello’s Terms of Service (https://costellohq.com/terms) and Privacy Policy (https://costellohq.com/privacy).

Costello AI Chat

Add the Costello AI chat widget to your WordPress site in seconds.

Richpanel Team

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform.
THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM
👉 Omnichannel Helpdesk & Ticketing
👉 Integrated Ecommerce Self-service
👉 Modern Live Chat & Messaging
Video walkthrough
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/_BVA8LvHWpQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
6 REASONS YOU SHOULD SWITCH TO RICHPANEL
1. Manage all support channels from one collaborative inbox
Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox.
2. Complete customer profile with WooCommerce integration
Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale.
3. Eliminate repetitive contacts with ecommerce self-service.
30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication.
4. Convert more leads with a modern live chat on your store
Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need.
5. Resolve customer issues instantly with power tools and shortcuts
Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy.
6. Access all the support analytics and KPIs you need
See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.
HOW TO GET STARTED
Want to learn how you can power up your WooCommerce store support with Richpanel? <a href="https://richpanel.com/demo-request/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Book a demo here</a> or <a href="https://richpanel.com/signup/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Sign-up here</a> to see it in action.

Richpanel – Customer Support Helpdesk & Chat


I have been looking for such a complex and well-functioning solution for managing my customers for a long time. This helps a lot. The team is fast, transparent, extremely flexible and endlessly helpful.



I can only say the best about them. Impressive customer service, which is to be expected from a company dealing with these.



100/100 points


Best customers support plugin / software ever

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

Costello AI Chat vs Richpanel – Customer Support Helpdesk & Chat