casserlyprogramming

CP Support a wordpress plugin for tracking tickets and bugs etc. It has been 
designed as a simple to use (and hopefully to follow in code) plugin for wordpress for our company (Casserly Programming).
We hope that this plugin will be useful to all sorts of businesses and we will continue development based on the Github Issues and tracking of issues on 
Wordpress too!
If you have any comments or suggestions, please feel free to contact us and we 
will get back to you as soon as we can. http://casserlyprogramming.com/contact

CP Support

CP Support a wordpress plugin for tracking tickets and bugs etc

CodeFlock

WP Desklite is a simple, easy to use, web-based customer helpdesk, and support ticket system. Users can create a ticket from the front-end. WP Desklite comes packed with a bunch of features that help you to run a support ticket with no extra cost.
<h4>WHAT DOES IT DO?</h4>
Check out the features of the plugin:
<ul>
<li>Tickets: Users can submit tickets from the front end and the agents responds from the wordpress backend </li>
<li>Access Control: Admin Can Assign support roles who has access to tickets </li>
<li>File attachments: Multiple files can be attached to the Tickets by the user and the Admin </li>
<li>E-mail notifications: The User and the admin recives email notification when a ticket is created or replied, </li>
<li>E-mail Customizations: All the Emails can be customised by the Admin </li>
<li>Ticket Types: Create unlimited Ticket Types. Eg: Bugs, Request, Customization etc</li>
<li>Multiple Departments: Create Unlimited Departments and Assign department to tickets for proper management</li>
<li>Admin can edit ticket at any time</li>
<li>Fully responsive design for front-end and admin </li>
<li>Strength & Flexibility</li>
<li>Easy to Use</li>
<li>Shortcodes for the My Tickets and New Ticket Form</li>
</ul>

WP DeskLite – Helpdesk and Support Plugin

A Simple Helpdesk and Support Plugin for WordPress

CP Support vs WP DeskLite – Helpdesk and Support Plugin