vkinyua

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

Oliver Cheung

Traditional contact forms, cold callbacks, and static text chatbots lose hot leads. Human website visitors no longer have the patience to click through menus or read blocks of text—if they don’t find what they want instantly, they leave.
Babelbeez is the ultra-low latency AI voice assistant and digital receptionist for your WordPress site. It turns your storefront into an elite, conversational experience. Visitors can speak naturally directly through their browser, receive answers trained on your business content in real time, and take immediate action—including booking live appointments—during the conversation.
This is not a rigid text-based chat widget. Babelbeez is a fully fluid, human-grade voice ambassador designed to capture intent, qualify traffic, and maximize conversions 24/7.
<h4>Capture the Moment of Absolute Intent</h4>
When a prospect is ready to buy or book, any delay is a lost opportunity. Babelbeez provides an intelligent frontline for your business that can:
<ul>
<li>Answer Complex Questions instantly: Utilizing your specific services, hours, policies, and pricing context.</li>
<li>Qualify Visitors in Real Time: Naturally parsing customer intent, budgets, requirements, and contact details.</li>
<li>Automate Scheduling and Bookings: Integrating with your favorite calendar software via the Babelbeez App Directory to check availability and schedule meetings dynamically mid-call.</li>
<li>Recover After-Hours Traffic: Turning passive late-night web browsing into structured booked meetings and high-value jobs.</li>
</ul>
Give your users a fluid, voice-first alternative to clunky navigation. Move them from discovery to result in seconds.
<h4>Why Babelbeez Is Different</h4>
<ol>
<li>
True Speech-to-Speech Conversations Built on hyper-advanced, real-time audio streams. Visitors can speak naturally, pause, or interrupt mid-sentence. The assistant responds instantly with realistic human-like pacing and speech dynamics.
</li>
<li>
Frictionless Zero-Code Training Simply drop your website URL into the secure Babelbeez dashboard. Our intelligent crawler maps your existing documentation, blogs, and landing pages to build an authoritative knowledge base automatically.
</li>
<li>
Autonomous Live Actions Through the Babelbeez App Directory, your voice assistant does more than talk—it acts. Connect native apps like your calendar scheduler or booking tool, giving the agent the authority to finalize bookings live on-call.
</li>
<li>
Structured CRM & Workflow Integration What happens after the conversation is just as important. Babelbeez synthesizes calls into structured outcomes, effortlessly syncing transcripts, captured contact fields, and summaries directly to your CRM via Zapier, Make.com, or secure webhooks.
</li>
</ol>
<h4>Key Features</h4>
<ul>
<li>AI Voice Receptionist: Deploy a premium, floating voice interface across your entire WordPress theme.</li>
<li>Automated Client Onboarding: Qualify leads, evaluate requirements, and collect customer profiles naturally.</li>
<li>Live Tool Integrations: Connect native workflow tools through our specialized App Directory.</li>
<li>Automated Page Crawling: Train your AI on complex business data, local service areas, or FAQs in minutes.</li>
<li>Multi-Language Detection: Automatically senses, understands, and speaks back in the visitor’s preferred language.</li>
<li>Structured Data Export: Sends clean, parseable lead summaries straight into your automation stack.</li>
<li>Human Handoff Safeguards: Gracefully guides visitors to email or WhatsApp channels if a complex live human intervention is required.</li>
<li>Gutenberg Block & Shortcode Support: Put the voice experience on every page sitewide, or target it surgically to specific high-intent landing pages.</li>
</ul>
<h3>How It Works</h3>
<ol>
<li>Install: Click “Install Now” and activate the plugin on your WordPress site.</li>
<li>Connect: Open the Babelbeez settings panel and link your secure account using your API key.</li>
<li>Train: Paste your website link into your Babelbeez dashboard to build your assistant’s customized knowledge base.</li>
<li>Authorize Actions: Connect your booking platforms or software via the integrated App Directory.</li>
<li>Customize Style: Set up your assistant’s tone, voice profile, and custom colors to align perfectly with your brand identity.</li>
<li>Go Live: Toggle site-wide activation or drop our custom block onto specific landing pages.</li>
</ol>
<h3>Third-Party Services</h3>
This plugin serves as a lightweight, secure connector for the cloud-based Babelbeez infrastructure. To provide high-performance audio handling, real-time context management, and external tooling actions, your site communicates directly with the following third-party services:
<ul>
<li>
Babelbeez (https://www.babelbeez.com): Orchestrates your voice configurations, knowledge base routing, App Directory bridges, and webhook delivery. Your secure API key is transmitted strictly for secure authentication.
<ul>
<li><a href="https://www.babelbeez.com/terms-of-service.html" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://www.babelbeez.com/privacy-policy.html" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
OpenAI (https://openai.com): Powers the under-the-hood speech-to-speech engine. Active conversation audio streams are processed safely to maintain lightning-fast response times.
</li>
<li>
Your Connected Booking Provider (e.g., https://calendly.com): If you actively enable appointment tools in the Babelbeez App Directory, our service securely interfaces with your scheduler to analyze open time slots and finalize calendar bookings on your behalf.
</li>
</ul>
No consumer keys or personal data are exposed inside your local environment; your site simply stores the authorized API key and selected assistant ID in your standard options table.
<h3>Blocks</h3>
Use the custom Babelbeez Voice Agent block inside the block editor to render your assistant on individual posts, portfolio pieces, or high-intent checkout pages.
<h3>Shortcodes</h3>
For classic layouts or page builder environments, use our clean shortcode:
Basic execution (loads your default saved profile): 
 [babelbeez_voice_ai]
Targeted execution (overrides global options with a specific assistant ID): 
 [babelbeez_voice_ai id=”YOUR_CHATBOT_ID”]

Babelbeez Voice AI

Transform your static pages into a live, real-time voice interface. Answer customer questions, qualify leads, and automate live scheduling instantly.

CresentAI Chatbot vs Babelbeez Voice AI