vkinyua

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

Kings Crest Global

Captura is an AI-powered chatbot plugin that integrates Google’s Gemini AI to provide intelligent, automated customer support on your WordPress website. The chatbot can answer visitor questions, generate leads, and provide 24/7 customer assistance.
Get Pro Version: <a href="https://kingscrestglobal.com/contact/" rel="nofollow ugc">https://kingscrestglobal.com/contact/</a>
<h4>Key Features</h4>
<ul>
<li>AI-powered responses using Google Gemini</li>
<li>Custom knowledge base from your WordPress content</li>
<li>Real-time chat interface</li>
<li>Conversation history and analytics</li>
<li>Customizable chatbot appearance</li>
<li>Lead capture and contact management</li>
</ul>
<h3>External Services</h3>
This plugin uses the Google Gemini API to provide AI-powered chatbot functionality and content indexing features.
<h4>Google Gemini API</h4>
What it does: 
The plugin connects to Google’s Gemini API to: 
– Generate chatbot responses to user questions 
– Create vector embeddings for content indexing 
– Process and understand natural language queries
When data is sent: 
– When a website visitor sends a message through the chatbot 
– When site administrators index content (posts/pages) into the knowledge base 
– When the chatbot searches for relevant content to answer questions
What data is sent: 
– User messages/questions submitted through the chatbot 
– Website content (post titles, excerpts, and content) when indexing is performed 
– API key for authentication 
– No personally identifiable information (PII) is sent without user consent
Service Provider: 
Google LLC
API Endpoint: 
<a href="https://generativelanguage.googleapis.com/v1beta/models/" rel="nofollow ugc">https://generativelanguage.googleapis.com/v1beta/models/</a>
Terms of Service: 
<a href="https://policies.google.com/terms" rel="nofollow ugc">https://policies.google.com/terms</a>
Privacy Policy: 
<a href="https://policies.google.com/privacy" rel="nofollow ugc">https://policies.google.com/privacy</a>
Gemini API Terms of Service: 
<a href="https://ai.google.dev/gemini-api/terms" rel="nofollow ugc">https://ai.google.dev/gemini-api/terms</a>
Note: Users must provide their own Google Gemini API key. By using this plugin, you agree to Google’s terms of service and privacy policy. The plugin does not store or transmit user data except as necessary to communicate with the Gemini API.
<h3>Privacy & Data</h3>
This plugin connects to Google’s Gemini API. Please review: 
– Our plugin does not collect user data beyond what’s necessary for chatbot functionality 
– All data sent to Gemini API is governed by Google’s privacy policy 
– Users should review Google’s terms before using this plugin 
– Site administrators are responsible for informing their visitors about AI chatbot usage
For GDPR compliance, we recommend: 
– Adding information about the chatbot to your privacy policy 
– Informing users that their messages are processed by Google’s AI 
– Obtaining user consent where required by law

Captura – AI Chatbot for Lead Generation & Call Booking

AI-powered chatbot using Google Gemini API for automated customer support and lead generation.

CresentAI Chatbot vs Captura – AI Chatbot for Lead Generation & Call Booking