vkinyua

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

AmitChatonbo

Chatonbo adds a smart AI chatbot to your WordPress or WooCommerce site that talks to your visitors, answers their questions using your own content, recommends products, and captures leads — without writing a single line of code.
It is powered by modern large language models (GPT and Claude) grounded on your real website content, so answers stay accurate and on-brand instead of being generic AI fluff.
<h4>What the bot does</h4>
<ul>
<li>Answers visitor questions using your real pages, FAQs, and uploaded documents — not made-up information</li>
<li>Recommends products from your WooCommerce catalog when a visitor is shopping</li>
<li>Captures leads automatically when a visitor shares their name, email, or phone — and sends them straight to your inbox or CRM</li>
<li>Speaks 48 languages — auto-detects each visitor’s language and replies appropriately</li>
<li>Works around the clock — visitors get instant answers at 2 AM the same way they would at noon</li>
<li>Hands off to humans when needed — integrates with Zendesk, Zoho Desk, HubSpot, and Slack</li>
</ul>
<h4>Why Chatonbo</h4>
<ul>
<li>Setup in 2 minutes — install, paste your website URL, enable. The bot crawls your site automatically and starts answering.</li>
<li>No code required — the plugin handles installation; configuration happens in your Chatonbo dashboard</li>
<li>Free plan forever — 250 conversations/month with no credit card. Upgrade only if you outgrow it.</li>
<li>Privacy-respecting — conversations stay in your account; visitor PII is never sold or shared</li>
<li>Built for SMBs — designed for small businesses, agencies, and online stores. Not enterprise-bloated.</li>
</ul>
<h4>Perfect for</h4>
<ul>
<li>WooCommerce stores wanting more sales and fewer abandoned carts</li>
<li>Service businesses qualifying leads outside business hours</li>
<li>SaaS sites answering pre-sales questions instantly</li>
<li>Agencies managing chatbots across multiple client sites</li>
<li>Anyone tired of paying for live chat that nobody monitors</li>
</ul>
<h4>How it connects</h4>
This plugin is the bridge between your WordPress site and your Chatonbo account. The actual chatbot, AI, knowledge base, conversation history, and lead inbox all live in your dashboard at <a href="https://chatonbo.com" rel="nofollow ugc">chatonbo.com</a>. The plugin’s only job is to render the chat widget on your site and let you remotely toggle it on or off from the Chatonbo dashboard.

Chatonbo – AI Chatbot

AI chatbot for WordPress and WooCommerce. Answers customer questions, recommends products, captures leads — 24/7. Setup in 2 minutes.

CresentAI Chatbot vs Chatonbo – AI Chatbot