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CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

Clevdex

Clevdex adds an intelligent, AI-powered chat widget to your WordPress site. It engages visitors in natural conversations, captures lead information, and provides instant customer support — all powered by your own Clevdex service.
<h4>Key Features</h4>
<ul>
<li>AI-Powered Conversations — Leverages GPT-4o to deliver natural, context-aware responses tailored to your business</li>
<li>Visitor Info Collection — Captures name, email, and phone before chat begins for lead generation</li>
<li>Session Persistence — Returning visitors resume their conversation automatically</li>
<li>Multi-Tenant Support — Each company gets isolated data, prompts, and AI behavior</li>
<li>Memory-Enhanced AI — The chatbot remembers past interactions for personalized responses</li>
<li>Fully Customizable — Match your brand with custom colors, position, welcome message, and more</li>
<li>Display Rules — Control which pages show the widget, restrict by user role or device type</li>
<li>File Uploads — Visitors can attach images and documents during conversations</li>
<li>Quick Replies — AI can suggest clickable quick-reply buttons for guided conversations</li>
<li>Responsive Design — Looks great on desktop, tablet, and mobile</li>
<li>Shortcode Support — Embed the chatbot anywhere with <code>[clevdex_chatbot]</code></li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install and activate the plugin</li>
<li>Enter your Clevdex API URL and Company ID in Settings</li>
<li>The chat widget appears on your site automatically</li>
<li>Visitors interact with your AI assistant, and conversations are managed through your Clevdex dashboard</li>
</ol>
<h4>Requirements</h4>
<ul>
<li>An active Clevdex account (<a href="https://clevdex.com" rel="nofollow ugc">clevdex.com</a>)</li>
<li>Your API Base URL and Company ID (provided in your account dashboard)</li>
</ul>

Clevdex AI Chatbot

Professional AI-powered chatbot that engages visitors, captures leads, and provides intelligent customer support.

CresentAI Chatbot vs Clevdex AI Chatbot