vkinyua

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

godevtechnologies

Ipira is an AI-powered chat assistant that learns from your knowledge base and answers customer questions automatically — 24 hours a day, 7 days a week. It captures and qualifies leads conversationally, so your team wakes up to warm contacts instead of cold traffic numbers.
How it works: 
* Upload your documents, FAQs, and website content to Ipira 
* Your AI assistant learns from your knowledge base 
* Visitors ask questions and get instant, accurate answers 
* High-intent visitors are automatically identified as leads 
* The AI collects contact info and your custom qualifying questions — all in natural conversation 
* Leads land in your Ipira dashboard with full conversation transcripts
Features:
AI Chat 
* Answers questions using your own documents, website content, and uploaded files 
* Understands images, PDFs, and Word documents 
* Suggests related pages and YouTube videos when relevant 
* Privacy mode option for sensitive industries
Lead Capture 
* Automatic lead detection — recognizes buying signals and high-intent phrases in real time 
* Custom trigger keywords — add industry-specific phrases (e.g. “free estimate”, “book a call”) that instantly activate lead capture 
* Custom lead questions — ask your own follow-up questions after collecting name, email, and phone to qualify leads the way your business needs 
* Lead confirmation step — visitors review their info and custom answers before submitting, with an edit flow so the data you receive is accurate 
* Leads emailed to you instantly with full answers to your custom questions 
* Session-smart deduplication — the same visitor can submit a new lead in a future session without being silently dropped
Widget Customization 
* Colors, position, size, welcome message, and FAQ quick questions 
* Fully customizable per website 
* Works on all pages automatically 
* Enable/disable toggle without deactivating the plugin 
* Shortcode support [ipira_chat] to embed on specific pages
Developer Tools 
* JavaScript API — open, close, pre-fill, or instantly trigger lead capture from any button, link, or marketing CTA on your site 
* IpiraChat.open() — opens the widget, optionally with a pre-filled message 
* IpiraChat.capture() — opens the widget and jumps straight into lead capture — no visitor message required 
* Test Connection button verifies your Widget Key and shows the connected website instantly
Analytics (Ipira Dashboard) 
* Conversations and leads over time with 7 / 30 / 90 day and custom date range charts 
* “What Visitors Are Asking” — ranked top-10 topic analysis from real visitor messages 
* Conversation search — find any past conversation instantly (Pro) 
* Export Conversations and Leads as CSV for your CRM or reporting (Pro) 
* Recent conversations table with lead indicators and full message transcripts
Knowledge Base Management 
* Upload PDF, DOCX, TXT, and Markdown files 
* Scrape website content automatically 
* Edit documents directly in the dashboard — no re-uploading needed 
* Folder visibility controls — share documents across all websites or assign them to specific sites 
* Hide folders from the AI entirely for staging or internal content
No coding required
Requirements: 
* An active Ipira account (<a href="https://ipira.io" rel="nofollow ugc">start your free 14-day trial</a>) 
* Your Widget Key from your Ipira dashboard

Ipira AI Chat Widget

Add an AI-powered chat widget to your WordPress site that automatically answers customer questions and captures qualified leads 24/7.

CresentAI Chatbot vs Ipira AI Chat Widget