vkinyua

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

leadfire

Leadfire is a smart AI live chat that renders on your website, informing customers of services, prices, areas served and other general information – as well as capturing lead information such as:
<ul>
<li>Full Name</li>
<li>Email Address</li>
<li>Telephone Number</li>
<li>Area</li>
<li>Requested Service</li>
<li>Budget</li>
</ul>
Once a lead has been qualified by Leadfire – it’s neatly packaged in a quick overview, with contact information – and sent to you in realtime, via WhatsApp.
This is a much lower friction way for users to engage with your website – alleviating the need to browse pages, fill out long contact forms – now your users simply interact with Leadfire!
This plugin requires you to have a Leadfire account to function correctly. You can sign up for one <a href="https://app.leadfire.net/register" rel="nofollow ugc">here</a>.
Features:
<ul>
<li>Smart AI chat automatically tailored to your business</li>
<li>Pre-load business reviews from various platforms to instill customer trust</li>
<li>Capture and qualifies leads automatically – and delivers them instantly via WhatsApp</li>
<li>Filter timewasting customers – answering their queries instantly, without having to do a thing</li>
<li>Capture user analytics and behaviour data, to constantly improve your website’s engagement</li>
<li>Supercharge your website interactions – allowing customers to engage in a way they’re used to</li>
</ul>
For more support and information, please visit our <a href="https://www.leadfire.net" rel="nofollow ugc">website</a>
<h3>Source Code and Build Instructions</h3>
The plugin is distributed with human-readable, unminified source files.
<ul>
<li>Frontend widget JavaScript: <code>assets/js/leadfire-widget.js</code></li>
<li>Frontend widget Shadow DOM CSS source: <code>assets/src/leadfire-widget.css</code></li>
<li>Admin CSS: <code>assets/css/admin.css</code></li>
</ul>
No npm, Composer, webpack, or other build tools are required for the WordPress.org distribution. The widget CSS is mirrored into <code>assets/js/leadfire-widget.js</code> because the widget injects the styles into an isolated Shadow DOM root at runtime.
The bundled <code>assets/vendor/fontawesome/webfonts/fa-solid-900.ttf</code> file is from Font Awesome Free and is used only for the small set of widget icons mapped in the readable CSS source above. Original source and licensing information is available from the Font Awesome repository: https://github.com/FortAwesome/Font-Awesome
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2.0 or later.
This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or any later version.

Leadfire

WordPress plugin for connecting Leadfire to your website.

CresentAI Chatbot vs Leadfire