vkinyua

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

santchat

Sant Chat AI is a fully managed AI chatbot built specifically for WordPress. Unlike generic chatbot embeds, it installs as a native WordPress plugin with full admin integration, trains on your actual website content using Retrieval-Augmented Generation (RAG), and captures leads — all managed from your WordPress dashboard.
This plugin requires a free account at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a> to function. The Sant Chat AI service handles all AI processing, embeddings, and hosting — no OpenAI API key or third-party credentials needed. Sign up for free (no credit card required), get your license key, and your chatbot is live in minutes.
<h4>Free Plan Includes</h4>
<ul>
<li>300 AI responses per month</li>
<li>1 website</li>
<li>RAG knowledge base (train on your content)</li>
<li>Lead capture (name, email, phone)</li>
<li>All design systems and color themes</li>
<li>Proactive chat triggers</li>
<li>Quick replies</li>
<li>Help articles tab</li>
<li>Chat analytics and session logs</li>
<li>Email support</li>
</ul>
<h4>Key Features</h4>
AI That Knows Your Content (RAG) 
The chatbot reads your website via sitemap sync, chunks and embeds your content into a vector database, and answers visitor questions based on what your site actually says — not generic responses.
<ul>
<li>Automatic sitemap scanning and content extraction</li>
<li>AI-optimised content summarisation before embedding</li>
<li>Incremental Smart Sync (only re-indexes changed pages)</li>
<li>Configurable sync schedule (hourly, daily, weekly, monthly)</li>
<li>Manual context field for additional business information</li>
</ul>
Lead Capture 
Capture visitor contact details naturally during conversations.
<ul>
<li>Standard mode: ask after N messages</li>
<li>Enhanced mode: configurable name, email, phone fields</li>
<li>AI-driven mode: the AI decides the best moment to ask</li>
<li>Export leads to CSV</li>
<li>View all leads with conversation history</li>
</ul>
Voice Chat (Pro and Business) 
Visitors can speak their questions and hear responses. Built-in speech-to-text and text-to-speech — no other WordPress chatbot offers this.
Teach Mode (Pro and Business) 
Correct wrong AI answers directly from your dashboard. The chatbot learns the correction permanently using semantic matching. Pro allows 50 corrections, Business allows 200.
Design Customisation 
Match the chatbot to your brand with full visual control.
<ul>
<li>Multiple design systems (Classic, Playful, and more)</li>
<li>Colour themes for each design system</li>
<li>Custom header images, bot avatars, and bot name</li>
<li>Adjustable text size and chat window dimensions</li>
<li>All themes included on every plan, including Free</li>
</ul>
Proactive Chat 
Trigger the chat window automatically based on time on page, scroll depth, or exit intent. Configurable messages and delays.
Help Articles 
Add FAQ-style articles that appear in a dedicated tab within the chat widget. Visitors can browse answers without starting a conversation.
Analytics and Logs 
View chat sessions, message counts, ratings, and lead data directly in your WordPress admin. Export chat logs for analysis.
<h4>Plans</h4>
<ul>
<li>Free — 300 responses/mo, 1 site, all core features</li>
<li>Starter ($9.99/mo) — 1,500 responses/mo, 2 sites</li>
<li>Pro ($24.99/mo) — 5,000 responses/mo, 5 sites, Voice Chat, Teach Mode</li>
<li>Business ($49.99/mo) — 12,000 responses/mo, 20 sites, everything in Pro with higher limits</li>
</ul>
Credit top-up Boost Packs are available for all paid plans. Credits from Boost Packs never expire.
<h4>Perfect For</h4>
<ul>
<li>WooCommerce stores — Answer product questions and capture buyer leads</li>
<li>Service businesses — Qualify leads and answer FAQs 24/7</li>
<li>SaaS companies — Reduce support tickets with AI that knows your docs</li>
<li>Law firms and consultants — Capture enquiries outside office hours</li>
<li>Real estate — Answer property questions and capture buyer details</li>
<li>Agencies — Deploy AI chatbots across client sites</li>
</ul>
<h3>External Services</h3>
This plugin requires a connection to the Sant Chat AI service hosted at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a>. The plugin will not function without a valid account and license key. A free account (no credit card required) is available at <a href="https://sant.chat" rel="nofollow ugc">sant.chat</a>.
What data is sent to sant.chat:
<ul>
<li>During setup: Your website domain and license key are sent to validate your account.</li>
<li>During knowledge base sync: Your website page content (extracted from your sitemap URLs) is sent to be processed, summarised, and stored as vector embeddings for AI retrieval.</li>
<li>During chat: Visitor messages are sent to the Sant Chat AI API, which performs RAG retrieval against your knowledge base and generates AI responses. Your business name, contact information, and knowledge base context are included in chat requests. Visitor messages are not stored permanently on our servers — only anonymised token counts are logged for billing.</li>
<li>During voice chat: Audio is sent for speech-to-text processing, and AI responses are converted to speech via text-to-speech.</li>
<li>During lead capture: Lead data (name, email, phone if collected) is stored locally in your WordPress database. If you opt-in to email notifications, lead details (name, email, phone, page URL, and optionally conversation transcript) are sent to sant.chat to deliver the notification email to you. Email notifications are off by default and require explicit opt-in.</li>
<li>During support requests: If you submit a support request from the plugin, your message and contact email are sent to sant.chat.</li>
</ul>
Service links:
<ul>
<li>Sant Chat AI website: <a href="https://sant.chat" rel="nofollow ugc">https://sant.chat</a></li>
<li>Terms of Service: <a href="https://sant.chat/terms" rel="nofollow ugc">https://sant.chat/terms</a></li>
<li>Privacy Policy: <a href="https://sant.chat/privacy" rel="nofollow ugc">https://sant.chat/privacy</a></li>
<li>Cookies Policy: <a href="https://sant.chat/cookies" rel="nofollow ugc">https://sant.chat/cookies</a></li>
</ul>
No third-party AI API keys are required. All AI processing (OpenAI GPT-4o-mini, text-embedding-3-small) is managed by the Sant Chat AI service and included in your plan.

Sant Chat AI

AI chatbot for WordPress that trains on your content using RAG, captures leads, and supports visitors 24/7. Free sant.chat account required.

CresentAI Chatbot vs Sant Chat AI