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CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

Whisperchat AI

WhisperChat AI lets you add your WhisperChat chatbot to a WordPress website 
without editing theme files or writing code. Enter your Chatbot ID, enable the 
plugin, and the chat widget will load automatically on your site. You can also 
choose to display it inside the WordPress admin area.
What is WhisperChat?
WhisperChat is an AI chatbot platform that helps businesses answer visitor 
questions, provide support, capture leads, and book meetings through a 
conversational interface.
You can create and train your chatbot in your <a href="https://www.whisperchat.ai/chatbot" rel="nofollow ugc">WhisperChat</a> dashboard, then connect it 
to your WordPress website using this plugin.
Train your chatbot with your own content
WhisperChat uses Retrieval-Augmented Generation (RAG) to answer questions based 
on the information you provide. You can train your chatbot using:
<ul>
<li>Website pages and URLs</li>
<li>PDF files and other documents</li>
<li>FAQs and custom question-and-answer data</li>
<li>Product details, business information, and custom text</li>
</ul>
This helps the chatbot provide responses that are based on your content instead 
of generic AI answers.
Lead capture and qualification
WhisperChat can collect information from visitors during conversations, 
including:
<ul>
<li>Name</li>
<li>Email address</li>
<li>Phone number</li>
</ul>
It can also qualify leads, generate conversation summaries, and send lead 
information to supported CRM platforms such as Odoo and Attio.
Meeting scheduling
Visitors can schedule demos, consultations, or meetings directly from the chat 
widget through integrations such as Cal.com.
Chatbot features
<ul>
<li>Streaming AI responses</li>
<li>Conversation memory and context awareness</li>
<li>Multi-session chat history</li>
<li>Suggested prompts</li>
<li>Rich text responses</li>
<li>Personalized answers based on your training data</li>
</ul>
Plugin features
<ul>
<li>Simple setup with a Chatbot ID</li>
<li>Enable or disable the widget with one click</li>
<li>Display the widget on the public website, WordPress admin area, or both</li>
<li>Loads the widget script in the footer to avoid blocking page rendering</li>
<li>No theme edits or shortcodes required</li>
<li>Clean uninstall that removes plugin settings</li>
</ul>
Requirements
You need a <a href="https://www.whisperchat.ai/auth/signup" rel="nofollow ugc">WhisperChat</a>. account before using this plugin.
Create and train your chatbot in your WhisperChat dashboard, then copy your 
Chatbot ID and paste it into the plugin settings.
<h3>External services</h3>
This plugin connects to WhisperChat, a third-party AI chatbot service, so 
that the chat widget can run on your site. This connection is required for the 
plugin to do anything — without it, there is no chatbot.
What the plugin does:
<ul>
<li>When the chatbot is enabled, the plugin adds a small loader script, 
 https://widget.whisperchat.ai/embed.js, to the pages you select. The 
Chatbot ID you enter is passed to that script so it knows which chatbot to 
display.</li>
<li>When a visitor opens and uses the chat widget, their messages (and any 
contact details they choose to provide, such as name, email, or phone) are 
sent to WhisperChat’s servers in order to generate AI responses and, where 
enabled in your WhisperChat account, to capture leads.</li>
</ul>
No visitor data is sent until the chatbot is enabled in the plugin settings and 
a visitor actually interacts with the widget on the selected pages.
This service is provided by WhisperChat / Terabits Technolab. By using this 
plugin you agree to their terms and privacy policy:
<ul>
<li>Terms of Service: <a href="https://www.whisperchat.ai/terms" rel="nofollow ugc">https://www.whisperchat.ai/terms</a></li>
<li>Privacy Policy: <a href="https://www.whisperchat.ai/privacy" rel="nofollow ugc">https://www.whisperchat.ai/privacy</a></li>
</ul>

WhisperChat – Ai chatbot for WordPress

Add your WhisperChat AI chatbot to any WordPress site. Just paste your Chatbot ID, enable it, and the widget loads automatically.

CresentAI Chatbot vs WhisperChat – Ai chatbot for WordPress