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CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

Whisperchat AI

WordPress AI Chatbot lets you add your WhisperChat AI chatbot to your WordPress 
website without touching any code or editing your theme. Paste your Chatbot ID, 
turn it on, and the chat widget loads automatically on the frontend (and 
optionally inside the WordPress admin area).
It is the WordPress equivalent of the WhisperChat module for Odoo the same 
one-field setup: add the Chatbot ID, toggle it on, done.
Features
<ul>
<li>One-field setup just paste your Chatbot ID.</li>
<li>Master on/off switch.</li>
<li>Choose where the widget loads: public site, admin area, or both.</li>
<li>Loads the widget script in the footer so it never blocks page rendering.</li>
<li>No code, no theme edits, no shortcodes required.</li>
<li>Clean uninstall removes its own option when deleted.</li>
</ul>
You need a WhisperChat account. Create your chatbot and copy its ID from 
<a href="https://www.whisperchat.ai" rel="nofollow ugc">whisperchat.ai</a>.
<h3>External services</h3>
This plugin connects to WhisperChat, a third-party AI chatbot service, so 
that the chat widget can run on your site. This connection is required for the 
plugin to do anything without it, there is no chatbot.
What the plugin does:
<ul>
<li>When the chatbot is enabled, the plugin adds a small loader script, 
 https://widget.whisperchat.ai/embed.js, to the pages you select. The 
Chatbot ID you enter is passed to that script so it knows which chatbot to 
display.</li>
<li>When a visitor opens and uses the chat widget, their messages (and any 
contact details they choose to provide, such as name, email, or phone) are 
sent to WhisperChat’s servers in order to generate AI responses and, where 
enabled in your WhisperChat account, to capture leads.</li>
</ul>
No visitor data is sent until the chatbot is enabled in the plugin settings and 
a visitor actually interacts with the widget on the selected pages.
This service is provided by WhisperChat / Terabits Technolab. By using this 
plugin you agree to their terms and privacy policy:
<ul>
<li>Terms of Service: <a href="https://www.whisperchat.ai/terms" rel="nofollow ugc">https://www.whisperchat.ai/terms</a></li>
<li>Privacy Policy: <a href="https://www.whisperchat.ai/privacy" rel="nofollow ugc">https://www.whisperchat.ai/privacy</a></li>
</ul>

Ai Chatbot for WordPress – WhisperchatAi

Embed your WhisperChat AI chatbot on any WordPress site. Just paste your Chatbot ID, enable it, and the widget loads automatically.

CresentAI Chatbot vs Ai Chatbot for WordPress – WhisperchatAi