vkinyua

CresentAI Chatbot adds a customizable AI-powered chat widget to your WordPress website.
<h3>Key Features</h3>
<ul>
<li>Quick setup: Signup for free API key from chatbot.cresentai.com</li>
<li>Customization: Adjust colours, modes (expanded/collapsed), titles, prompts, and more via the settings page.</li>
<li>AI responses: Resolve 80% of customer queries without human intervention.</li>
<li>Live Chat Mode: Toggle between live agent and AI responses (e.g., automated during weekends, holidays, or night time).</li>
<li>Multi-user support: Add, remove, or disable agent users.</li>
<li>Analytics: Track customer questions, view statistics, and optimize support.</li>
<li>Conversation tracking: Preview, search past conversations, and mark as handled.</li>
<li>Chat ratings: Allow users to rate sessions (1-5 stars) for feedback and improvement.</li>
<li>Automatic escalation: AI flags unresolved chats for human review.</li>
<li>Trainable AI: Upload documents (Word, PDF, text) or paste content to train the chatbot.</li>
<li>Optional user details collection: Enforce name & email capture before chats (configurable).</li>
</ul>
Important: This plugin requires connection to external services 
The plugin loads a JavaScript file from Cloudflare Pages and communicates with the CresentAI backend API.
External services used:
<ol>
<li>
Chatbot frontend script
<ul>
<li>Domain: https://cresentai.pages.dev</li>
<li>Purpose: Loads the chat widget interface and handles frontend rendering & user interaction</li>
<li>What is sent: Only the API key you provide in settings + messages typed by your visitors</li>
<li>When: Every page load (when API key is set)</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
<li>
CresentAI Backend API
<ul>
<li>Domain: https://api2.cresentai.com (API endpoint for chat processing)</li>
<li>Purpose: Processes messages, provides AI responses, handles live chat routing, stores conversation history. All chat data is processed and stored on CresentAI servers.</li>
<li>What is sent: Chat messages, optional visitor name/email (if mandatory collection enabled), site URL, API key</li>
<li>When: When visitor sends message or when mandatory details are collected</li>
<li>Links:
<ul>
<li>Terms of Use: https://chatbot.cresentai.com/terms</li>
<li>Privacy Policy: https://chatbot.cresentai.com/privacy-policy</li>
</ul>
</li>
</ul>
</li>
</ol>
You need to register and get a free API key at https://chatbot.cresentai.com to use this plugin.

CresentAI Chatbot

Free Plug-and-play trainable AI website chatbot with live chat feature. 2 minutes setup, perfect for lead generation, FAQs, and customer support.

Jorge Moreno

<h3>Add a Chatbot and Live Chat bubble to your website with this plugin</h3>
Scale up your lead generation using chatbot and guarantee customer success with live chat.
Zifront is a complete chatbot and live chat system for websites. Make visitors customers and every customer a loyal one by giving them an immediate response to their needs with this tool.
Built for productivity, Zifront delivers instant chat communication and intuitive chatbot flows, which allow you to be efficient and provide value to your customers.
<h4>Zifront Features</h4>
<ul>
<li>Multi-agent support Team members can interact with website visitors and WhatsApp users.</li>
<li>Chatbot Builder Provide answers to frequently asked questions while developing your lead generation strategy.</li>
<li>Website Live Chat Chat with website visitors in real time.</li>
<li>WhatsApp Live Chat Chat with WhatsApp users in real time.</li>
<li>Team Chat Enables chat communication between team members.</li>
<li>Chat History Review all your previous chat conversations.</li>
<li>Visitor geolocation Track visitor location by using IP geolocation. </li>
<li>IP banning Ban abusive visitors.</li>
<li>Customizable widget color Modify the chat widget’s CSS parameters to match your website’s design.</li>
<li>Multiple websites You can add the chat widget to any of your websites. Your agents can easily interact with clients from different websites.</li>
<li>Encrypted communication All chat data is stored encrypted. TLS 256 bits for end-point to end-point communication.</li>
<li>File sharing Agents and visitors can exchange images, documents, and other files using the file-sharing feature.</li>
</ul>
For a complete list of features, please visit <a href="https://zifront.com" rel="nofollow ugc">Zifront.com</a>.
Get your Zifront account at <a href="https://app.zifront.com/signup" rel="nofollow ugc">this link</a>.

Zifront Chatbot and Live Chat for lead generation and customer success

Add a Chatbot and Live Chat bubble to your website with this plugin

CresentAI Chatbot vs Zifront Chatbot and Live Chat for lead generation and customer success