CyBreed

<p>CYBREED Chat Integration allows you to easily add an AI-powered chat widget to your WordPress website. The plugin provides a seamless integration with CYBREED’s chat service, allowing you to:</p>
<ul>
<li>Add an AI chat widget to your website</li>
<li>Customize where the chat appears</li>
<li>Manage chat settings directly from WordPress</li>
<li>View chat conversations and analytics</li>
<li>Train your AI with custom knowledge</li>
</ul>
<h4>Features</h4>
<ul>
<li>Easy setup and configuration</li>
<li>Flexible display options (all pages, specific pages, or exclude pages)</li>
<li>Customizable chat appearance</li>
<li>Real-time conversation tracking</li>
<li>Advanced AI training capabilities</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 6.5 or higher</li>
<li>PHP 7.4 or higher</li>
<li>A CYBREED account (free or paid)</li>
</ul>
<h3>External services</h3>
<p>This plugin establishes a connection between your website and the CyBreed platform via an API, making it easy to access and configure the chat widget from the platform. Additionally, these connections allow direct communication with one of our chat models which helps you configure or understand how the plugin works.</p>
<h4>Data Collection</h4>
<p>Automatically Generated Identifiers (UUIDs): We generate and store random UUIDs to match ongoing conversations. These UUIDs help us keep track of session information but do not include personally identifiable information (“PII”) such as your name, email, or other direct identifiers.</p>
<p>Non-Personal Information: We may automatically collect certain technical information when you use the Services, including device information, browser type, and usage data. This information is generally used to improve our Services.</p>
<p>Conversations and Content: Conversations you have on CyBreed may be processed through our integrations with OpenAI. We do not sell these conversations or share them for marketing purposes. They are stored or cached as necessary to facilitate the AI-driven functionalities, subject to OpenAI’s own terms and conditions.</p>
<p>All this data is managed when you interact with the plugin or the implemented chat widget of your choice, as well as the helper widget displayed on the plugin’s dashboard.</p>
<p>These terms and privacy policy can be further reviewed at https://cybreed.ai/privacy-policy.</p>


CYBREED – Chat integration

Integrate CYBREED's AI-powered chat widget into your WordPress website.

HeroChat

<p>Streamline your customer communication with HeroChat, a powerful live chat and chatbot solution designed for conversational marketing.</p>
<p>Save time, increase engagement, and convert more visitors into customers using a system built for real-time interaction.</p>
<p>Here’s how HeroChat helps you grow your business and improve communication.</p>
<h3>Live chat</h3>
<p>Easily add a live chat widget to your website and start conversations with your visitors instantly.</p>
<p>With HeroChat, you can:</p>
<ul>
<li>Provide real-time customer support directly on your website</li>
<li>Assist potential customers during their decision-making process</li>
<li>Engage visitors and capture leads efficiently</li>
<li>Automate conversations using chatbot functionality</li>
</ul>
<h3>Real-time notifications</h3>
<p>Stay connected and never miss a message.</p>
<p>HeroChat includes a complete notification system, including:</p>
<ul>
<li>Email notifications</li>
<li>Push notifications</li>
<li>Desktop alerts</li>
<li>Sound alerts and visual indicators</li>
</ul>
<p>You can also update the browser tab title dynamically when new messages arrive.</p>
<h3>Mobile experience</h3>
<p>Turn any device into a support hub.</p>
<p>HeroChat works seamlessly across desktop and mobile devices and can be used as a progressive web app.</p>
<p>Install it on your smartphone or computer and manage conversations from anywhere.</p>
<h3>Support features</h3>
<ul>
<li>Manage conversations in real time  </li>
<li>Knowledge base integration  </li>
<li>Message editor and saved replies  </li>
<li>Departments and routing  </li>
<li>Notifications and queue management  </li>
<li>Email integration  </li>
<li>Omni-channel communication  </li>
<li>AI-powered translations and smart replies  </li>
<li>Reports and analytics  </li>
<li>Ticket system and offline messages  </li>
<li>And more  </li>
</ul>
<h3>Chatbot features</h3>
<ul>
<li>Automated conversations  </li>
<li>Easy-to-use interface  </li>
<li>Pre-built templates  </li>
<li>Training and customization  </li>
<li>Rich message support  </li>
<li>Human takeover  </li>
<li>Multilingual support  </li>
<li>Knowledge base integration  </li>
<li>WooCommerce compatibility  </li>
<li>Integration with platforms like Facebook and Telegram  </li>
<li>AI-powered automation and analytics  </li>
<li>Advanced actions and workflows  </li>
</ul>
<h3>Marketing features</h3>
<ul>
<li>Popup messages  </li>
<li>Welcome messages  </li>
<li>Follow-up sequences  </li>
<li>Subscription forms  </li>
<li>Newsletter integration  </li>
<li>Automation triggers  </li>
<li>Multi-user messaging  </li>
<li>WooCommerce integration  </li>
<li>Proactive chat campaigns  </li>
<li>Rich interactive messages  </li>
</ul>
<h3>User management</h3>
<ul>
<li>User registration and login  </li>
<li>Manage agents and customers  </li>
<li>Search, filter, and organize users  </li>
<li>Customer insights and tracking  </li>
<li>Automatic language detection  </li>
</ul>
<h3>Developer features</h3>
<ul>
<li>Web API  </li>
<li>JavaScript API  </li>
<li>PHP API  </li>
<li>Custom integrations and use cases  </li>
</ul>
<h3>Additional features</h3>
<ul>
<li>Progressive web app  </li>
<li>WordPress integration  </li>
<li>Multilingual and RTL support  </li>
<li>GDPR and privacy tools  </li>
<li>Customizable design  </li>
<li>White-label ready  </li>
<li>Secure and scalable  </li>
<li>Full-screen and panel chat modes  </li>
<li>High performance architecture</li>
</ul>
<h3>External services</h3>
<p>This plugin connects to the HeroChat service at <a href="https://app.herochat.io" rel="nofollow ugc">https://app.herochat.io</a> to load and display the live chat widget.</p>
<p>When enabled, the plugin loads a JavaScript file from HeroChat. This request may include:</p>
<ul>
<li>Your HeroChat ID</li>
<li>Website language</li>
<li>Technical request data (e.g. IP address, browser, referrer)</li>
</ul>
<p>This service is required for the plugin to function.</p>
<p>Terms of Service: <a href="https://app.herochat.io/terms-of-service.txt" rel="nofollow ugc">https://app.herochat.io/terms-of-service.txt</a><br />
Privacy Policy: <a href="https://app.herochat.io/privacy-policy.txt" rel="nofollow ugc">https://app.herochat.io/privacy-policy.txt</a></p>


A free, one-click live chat solution for WordPress. No coding required. Built for modern customer communication.

CYBREED – Chat integration vs HeroChat