Automattic

Daniel Bachhuber

Mario Peshev

<p>Document Feedback appends a simple feedback form to Pages (or other post types that you specify). Readers are asked whether the document answered their question or not.</p>
<p>If the reader indicates “Yes”, they’ll be asked about which details were useful to them. If the reader indicates “No”, they’ll be prompted to respond with which details they hoped to see.</p>
<p>Feedback is emailed to the post author, and summarized in a post meta box in the admin.</p>
<p>If you’d like to check out the code and contribute, <a href="https://github.com/Automattic/Document-Feedback" rel="nofollow ugc">join us on GitHub</a>. Pull requests are more than welcome!</p>


Document Feedback

Close the loop — get feedback from readers on the documentation you write.

WebberZone

Ajay

<p><a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> is an easy-to-use WordPress plugin that allows you to create a knowledge base / FAQ section on your site.</p>
<p>You can use it to create a single or multi-product knowledge base with little effort.</p>
<p>The plugin was born after I tried several free plugins and themes that didn’t fit my purpose. It’s designed to be very easy to install and use out of the box.</p>
<p>You can view a <a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">live demo of my knowledge base</a>.</p>
<h4>Terminology</h4>
<ul>
<li><strong>Articles</strong>: A custom post type <code>wz_knowledgebase</code> is used to store all the knowledge base articles</li>
<li><strong>Sections</strong>: A custom taxonomy ( <code>kbcategory</code> ) used to create the knowledge base. You will need <em>at least one category</em> to display the knowledge base. Add these categories under <em>Knowledge Base > Sections</em></li>
<li><strong>Tags</strong>: Additionally you can use tags ( <code>kbtags</code> ) can also be used for each knowledge base article.</li>
</ul>
<h4>Main features</h4>
<ul>
<li>Supports unlimited knowledge bases using different sections with unlimited nested levels</li>
<li>Inbuilt styles that display the Knowledge Base beautifully and are fully responsive – Uses the <a href="http://www.responsivegridsystem.com/" rel="nofollow ugc">Responsive Grid System</a></li>
<li>Customizable permalinks: Archives are enabled so your knowledge base can be viewed automatically at <code>/knowledgebase/</code> upon activation. You can change this on the Settings page</li>
<li>Shortcode: <code>[knowledgebase]</code> will allow you to display the knowledge base on any page you choose. For other shortcodes, check the FAQ</li>
<li>Gutenberg block: You can display the knowledge base using a block. Find it by typing <code>kb</code> or <code>knowledge base</code> when adding a new block</li>
<li>Breadcrumbs: Default templates include breadcrumbs. Alternatively, use the function or shortcode to display this where you want</li>
<li>Widgets: WZKB Articles, WZKB Sections and WZKB Breadcrumbs</li>
<li>Inbuilt cache to speed up the display of your knowledge base articles</li>
</ul>
<h4>Contribute</h4>
<p>If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.</p>


Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Effortlessly build a comprehensive knowledge base for unlimited products on your WordPress site and elevate your customer support experience.

Document Feedback vs Knowledge Base