weDevs

When using Dokan Multivendor Marketplace, it is a given that Vendors are one of the most important factors in your eCommerce business operation. They make your marketplace stand out by offering more options to customers. Thus, it is important to accommodate your vendors and provide ease in their operations.
Keeping your marketplace needs and your vendor’s comfort in mind, we have developed a vendor dashboard UI that is not only visually appealing but also informative and easy to navigate. Neatly organized settings are grouped under descriptive titles so vendors can easily find the functions they are looking for.
<h4>PRODUCT CREATION AND SELLING</h4>
<ul>
<li>
🎯 Products:
Create Product: Vendors can easily <a href="https://wedevs.com/docs/dokan/vendor-dashboard/products/" rel="nofollow ugc">create products</a> right from their dashboard. Whether it is simple products, variable products or digital products with subscription. A table view lists all the products of the vendor store under columns with “Published” or “Draft” status, stock status, price and more. Vendors are able to import and export product details with one click buttons, and a filter option to find specific products based on date, category, type and more.
Edit Product: To modify or edit a product, we have created a categorization that enables the vendor to jump between sections to make changes to only desired product functions, without having to search through all form fields.
</li>
<li>
🎯 Orders:
<a href="https://wedevs.com/docs/dokan/vendor-dashboard/orders/" rel="nofollow ugc">Orders tab</a> on the vendor dashboard menu offers a listed view of current and past orders placed on the store page with details on order ID, bill amount, status, customer details, shipping status and more. Additional filter option allows for easy order search based on date range or customer name.
</li>
<li>
🎯 Coupons:
Vendors can host different kinds of sale campaigns to boost their store performance. In order to assist with that, if admin enables coupon creation for vendors, “<a href="https://wedevs.com/docs/dokan/vendor-dashboard/coupons-2/" rel="nofollow ugc">Coupons</a>” function is available to vendors to create custom coupons on their store products.
</li>
<li>
🎯 Return Request:
If vendors want to offer customized <a href="https://wedevs.com/docs/dokan/modules/vendor-rma/" rel="nofollow ugc">return and warranty</a> facilities on their sold products, they can easily do so from their dashboards. Just head to the menu and make modifications accordingly, whether to delete, accept or change status with reasons.
📌 Note: This function is dependent on and available to vendors when Return and Warranty Request module is active.
</li>
<li>
🎯 <a href="https://wedevs.com/docs/dokan/vendor-dashboard/settings/store-seo/" rel="nofollow ugc">Store SEO</a>:
To rank vendor store products for search engine optimization, there are SEO tools within the dashboard on their product creation/edit box. Dokan has integrations with Yoast SEO (<a href="https://wedevs.com/docs/dokan/integrations/yoast-seo/" rel="nofollow ugc">see doc</a>) and Rank Math SEO (see <a href="https://wedevs.com/dokan/modules/rank-math-seo/" rel="nofollow ugc">module page</a> for details)
📌 Note: See how to do Product SEO with Yoast SEO <a href="https://wedevs.com/docs/dokan/vendor-guide/how-to-do-seo-for-products/" rel="nofollow ugc">here</a>, and details on Rank Math SEO module.
</li>
<li>
🎯 Announcements: 
If the marketplace admin wants to communicate with all vendors listed on the marketplace, instead of one-on-one conversations, they can send an announcement. The vendors will be able to view all the admin published announcements in their <a href="https://wedevs.com/docs/dokan/announcements/" rel="nofollow ugc">Announcement</a> tab.
</li>
</ul>
<h4>ADMIN DEPENDENT MARKETPLACE CAPABILITIES</h4>
<ul>
<li>
🎯 Withdrawal:
Admin sets the withdrawal threshold for vendors. However, on the vendor dashboard a simple UI with withdrawal request button offers the vendor a one-click easy withdrawal process, taking away any extra hassle.
</li>
<li>
🎯 Verification:
Vendor verification documents and updates are available here for when they apply to sign up on a marketplace.
📌 Note: This function is dependent on and available to vendors when <a href="https://wedevs.com/dokan/modules/seller-verification/" rel="nofollow ugc">Seller Verification</a> module is active.
</li>
</ul>
<h4>STORE OPERATIONS & FRONTEND DETAILS</h4>
<ul>
<li>
🎯 Staff :
Vendors have the option to add unlimited users to their store page and give them custom capabilities in order to manage their individual store. To set up the roles and provide each user with individual permissions, they can find the detailed forms and functions within this menu.
📌 Note: This function is dependent on and available to vendors when <a href="https://wedevs.com/dokan/modules/vendor-staff-manager/" rel="nofollow ugc">Vendor Staff Manager</a> module is active.
</li>
<li>
🎯 Store :
To set up <a href="https://wedevs.com/docs/dokan/vendor-dashboard/settings/#:~:text=Your%C2%A0Store%20.-,Store%C2%A0Settings,-Store%20banner%20will" rel="nofollow ugc">store details</a> such as store address, contact information, open close time & message, and biography can all be set here.
</li>
<li>
🎯 Payment :
Vendors can set what type of payment options are available within their store, whether it is cash on delivery, credit cards, or eWallets (Google pay, Apple Pay, Paypal) are acceptable. They can define it on the <a href="https://wedevs.com/docs/dokan/vendor-dashboard/settings/#:~:text=the%20Biography%20option.-,Payment%C2%A0Settings,-The%20vendor%20can" rel="nofollow ugc">Payments</a> tab.
</li>
<li>
🎯 Reviews :
All <a href="https://wedevs.com/docs/dokan/vendor-dashboard/reviews/" rel="nofollow ugc">store reviews</a> are collected for easy access to the vendor. They can choose to display, delete or report any review as spam. Unapprove option is also available if the vendor changes their mind on an approved review.
📌 Note: This function is dependent on and available to vendors when <a href="https://wedevs.com/dokan/modules/#:~:text=rev-,Vendor%20Review,-Enable%20customers%20to" rel="nofollow ugc">Vendor Review</a> module is active.
</li>
<li>
🎯 Social Profile :
Social profiles have become a currency for validation in the current times. Having a social profile where customers can look through the vendor or business profile gives customers a sense of trust and a motivating factor on whether to complete a purchase. Thus, Dokan allows vendors to add multiple <a href="https://wedevs.com/docs/dokan/vendor-dashboard/settings/#:~:text=editing%20a%20product.-,Social%20Profiles,-Social%20profiles%20help" rel="nofollow ugc">social profiles</a> on their store page and give customers the flexibility of choice.
</li>
<li>
🎯 Followers:
Give your customers the opportunity to <a href="https://wedevs.com/docs/dokan/modules/follow-store/#:~:text=Vendor%20View%20After%20Getting%20Follower" rel="nofollow ugc">follow the vendor stores</a> that they find appealing. By following, customers can always be informed of changes, new products, discounts and more, while staying loyal to your marketplace.
📌 Note: This function is dependent on and available to vendors when Follow Store module is active.
</li>
<li>
🎯 Support:
Customers can contact vendors for product inquiry or information directly from their product page. Vendors are able to access all the support inquiries/tickets on their vendor dashboard under the “Support” tab and take actions accordingly.
📌 Note: This function is dependent on and available to vendors when <a href="https://wedevs.com/docs/dokan/modules/how-to-install-and-use-store-support/" rel="nofollow ugc">Store Support</a> module is active.
</li>
</ul>
<h4>GETTING PRODUCTS TO YOUR CUSTOMER DOORSTEPS</h4>
<ul>
<li>
🎯 Delivery Time :
Dokan Delivery Time allows customers to have a better shopping experience by having the flexibility of choosing a delivery time of their choice. It also assists vendors by making delivery time slots instead of constantly working on orders and their deliveries. This mutually beneficial module allows for the ease of both vendors and customers.
📌 Note: This function is dependent on and available to vendors when <a href="https://wedevs.com/dokan/modules/#:~:text=Enterprise-,Delivery%20Time,-Make%20your%20marketplace" rel="nofollow ugc">Delivery Time</a> module is active.
</li>
<li>
🎯 <a href="https://wedevs.com/docs/dokan/vendor-dashboard/settings/#:~:text=Update%20Settings%20button.-,Shipping%20Settings,-This%20page%20contains" rel="nofollow ugc">Shipping</a>:
Every store with physical products MUST have a shipping system in their operation. After <a href="https://wedevs.com/docs/dokan/vendor-guide/dokan-zone-wise-shipping/" rel="nofollow ugc">WooCommerce shipping</a> configuration, the marketplace admin needs to set up the permissions for vendors. Dokan offers this <a href="https://wedevs.com/docs/dokan/vendor-dashboard/settings/#:~:text=Update%20Settings%20button.-,Shipping%20Settings,-This%20page%20contains" rel="nofollow ugc">setting</a> right where vendors need it the most. Vendors can also make changes to <a href="https://wedevs.com/docs/dokan/settings/dokan-shipping-status/" rel="nofollow ugc">shipping statuses</a> to keep customers informed on their order delivery status.
</li>
<li>
🎯 ShipStation:
Vendors can set up the ShipStation integration here with Authentication Key and Export Order status fields. More information is available <a href="https://wedevs.com/docs/dokan/modules/shipstation-dokan-wedevs/" rel="nofollow ugc">here</a>.
📌 Note: This function is dependent on and available to vendors when <a href="https://wedevs.com/dokan/modules/shipstation/" rel="nofollow ugc">ShipStation</a> module is active.
</li>
</ul>
<h4>VENDOR STORE ANALYTICS & REPORT</h4>
<ul>
<li>
🎯 Reports :
A detailed <a href="https://wedevs.com/docs/dokan/vendor-dashboard/reports/" rel="nofollow ugc">reporting overview</a> is available on the vendor dashboard that provides a holistic view of entire vendor store operations with insights on their performance. Key statistics of Store Overview, Sales by day, Top Selling products, Top Earning products, and Statement inclusive of their balance, transactions in debit and credit form are all readily available and updated in real-time.
</li>
<li>
🎯 Analytics :
Vendors can view general analytics like the number of users, session duration, page views, and bounce rate, etc in an informative, graphical form.
📌 Note: This function is dependent on and available to vendors when <a href="https://wedevs.com/dokan/modules/vendor-analytics/" rel="nofollow ugc">Vendor Analytics</a> module is active.
</li>
</ul>
<h3>⚠️ This plugin is DEPRECATED</h3>
This plugin is now deprecated and will be removed from the WordPress.org plugin directory. It will no longer receive updates, bug fixes, or security patches.
The new and improved Vendor Dashboard is built directly into the Dokan plugin. To migrate:
<ol>
<li>Make sure the <a href="https://wordpress.org/plugins/dokan-lite/" rel="ugc">Dokan plugin</a> is installed and active.</li>
<li>Go to Dokan → Settings → Appearance → Vendor Dashboard Style and select “New UI”.</li>
<li>Deactivate and remove this plugin.</li>
</ol>
THIS IS AN ADD-ON TO USE WITH <a href="https://wordpress.org/plugins/dokan-lite/" rel="ugc">DOKAN</a> AND <a href="https://wedevs.com/products/plugins/dokan/?utm_source=wporg&utm_medium=cta&utm_campaign=dokan-lite" rel="nofollow ugc">DOKAN PRO</a> PLUGINS.
<h3>More Info</h3>
<ul>
<li>Learn More: <a href="https://wedevs.com/dokan/modules/vendor-dashboard/" rel="nofollow ugc">Features of Dokan Vendor Dashboard</a></li>
<li>Documentation: <a href="https://wedevs.com/docs/dokan/free-modules/dokan-vendor-dashboard/" rel="nofollow ugc">Detailed Guide</a></li>
<li>Compatibility:
<ul>
<li>Dokan: v3.7.10 or Later.</li>
<li>Dokan Pro: v3.7.13 or Later.</li>
</ul>
</li>
</ul>
<h4>Privacy Policy</h4>
Dokan Vendor Dashboard uses <a href="https://appsero.com" rel="nofollow ugc">Appsero</a> SDK to collect some telemetry data upon user’s confirmation. This helps us troubleshoot problems faster & make product improvements.
Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure great user experience for all our users.
Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.

Dokan Vendor Dashboard

When using Dokan Multivendor Marketplace, it is a given that Vendors are one of the most important factors in your eCommerce business operation.

Brian Agoi

Portal Cloud 9 is a WooCommerce eCommerce dashboard and customer portal that gives every user role their own front-end portal. No WordPress admin required. Customers track orders, earn reward points, and redeem coupons. Shop Managers manage products, handle inquiries, and cash out their sales rewards. Administrators oversee everything from a single control centre.
Built mobile-first with a glassmorphic design, Portal Cloud 9 transforms a standard WooCommerce store into a fully featured multi-vendor marketplace and customer account portal — completely free, with all features unlocked and no external service connections required.
<h4>Why Portal Cloud 9?</h4>
Most WooCommerce stores send customers to the default My Account page — a plain, hard-to-use interface that drives people away. Portal Cloud 9 replaces it with a rich, role-aware WooCommerce customer dashboard that keeps customers engaged, rewards loyalty, and gives sellers the tools they need to manage their business without ever touching WordPress admin.
<h4>Reward Points System</h4>
The built-in reward points system works across all three roles from a single unified WooCommerce customer dashboard.
Customers earn points automatically on every completed order at a configurable rate. When ready, they convert points into WooCommerce coupon codes with a single click. The coupon is generated instantly, locked to their email, and valid for the number of days you configure. A live progress bar shows exactly how close they are to their next redemption threshold.
Shop Managers earn points based on product sales volume — every unit sold adds to their balance. When they accumulate enough they submit a cash withdrawal request specifying their preferred payment method (bank transfer, M-Pesa, PayPal, or other). Requests are held pending administrator approval and the full transaction history is visible in their dashboard.
Administrators have a full management console — search and filter all users by role, adjust points individually or in bulk, view lifetime stats (total issued, total redeemed, total expired), approve or reject seller withdrawal requests, configure all earning and redemption rates, import point adjustments from CSV via drag-and-drop, and manually trigger the points expiry check. The dashboard auto-detects the logged-in user’s role and renders the correct interface automatically.
<h4>All Dashboard Sections</h4>
Overview. Role-specific metrics, 7-day revenue chart for sellers, quick stats, and recent activity for customers.
Orders. Full order tracking with status filters, date range selection, search, detailed order modals, and bulk status updates.
Shipment Tracking. Customers follow their orders through configurable stages from processing to delivered. Each stage shows a live timeline with status updates. Shop Managers and Administrators update stages and add notes directly from the dashboard.
Product Management. Add, edit, and manage products without WordPress admin. Automatic WebP conversion at 700x700px, rich text editor, inventory tracking, bulk operations, grid and list view.
Messaging / Inbox. Two-panel inbox with product-referenced conversations. Messages carry the product image, name, and price automatically. Real-time notifications and read/unread status.
Product Inquiry Chat. A floating inquiry chat button appears automatically on every single product page when enabled from Portal Cloud 9 Settings. No shortcode or theme editing needed. Customers and guests can send product-specific questions directly to the seller’s inbox with the product image and price attached.
Reward Points. Role-aware loyalty system for all three user types. Customers earn points on completed orders and redeem them for WooCommerce coupons with a single click. Shop Managers earn points per item sold and submit cash withdrawal requests. Administrators manage all balances, approve withdrawals, configure earning rates, and import point adjustments via CSV.
VAT Options. Configure tax lines applied automatically at checkout and displayed on invoices and order emails. Supports multiple tax regimes and is fully compatible with WooCommerce tax settings.
Visitor Analytics. Page views, unique visitors, traffic sources, and referrer breakdown. All data stored locally in your WordPress database, nothing sent externally.
WhatsApp Analytics. A WhatsApp contact button appears on every product page. Every click is tracked with the product name, date, and location. The analytics dashboard shows daily click trends, top products by WhatsApp engagement, and geographic breakdown.
Phone Contact Tracking. Every phone click on your product pages is recorded with summary cards and leaderboards.
Favourites. Customers save products to a wishlist. Works for logged-out users with automatic post-login merge.
Cart. AJAX-powered instant updates, coupon management, stock checking, and mobile swipe-to-delete.
Account. Five tabs: Profile, Security, Addresses, Preferences, and Privacy.
<h4>User Roles</h4>
Portal Cloud 9 automatically detects the logged-in user’s role and shows the correct dashboard.
<ul>
<li>Administrators — Full access to all sections including Visitor Analytics, Reward Points admin console, and withdrawal approvals.</li>
<li>Shop Managers — Scoped dashboard showing their own products, orders, phone contacts, inbox, and seller Reward Points view.</li>
<li>Customers / Subscribers — Cart, orders, favourites, messaging, account, and customer Reward Points view.</li>
</ul>
<h4>No License Required</h4>
All features are fully functional on the free plugin. No license key, no upsell screens, no feature locks, no external connections.
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>WooCommerce 5.0 or higher</li>
<li>PHP 7.4 or higher</li>
<li>MySQL 5.6 or higher</li>
</ul>
<h3>External Services</h3>
Portal Cloud 9 makes no external connections for any core functionality. All features run entirely on your own server. No data is ever sent to Gradyzer or any third party during normal plugin operation.
<h3>License</h3>
Portal Cloud 9 — Customer Dashboard & Rewards for WooCommerce 
Copyright (C) 2025-2026 Gradyzer (Brian Agoi)
This plugin is free software licensed under the GNU General Public License version 2 or later. 
License URI: https://www.gnu.org/licenses/gpl-2.0.html
Font Awesome Free 6 is bundled in assets/font-awesome/ under the Font Awesome Free License 
(Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT). See assets/font-awesome/LICENSE.txt.

Portal Cloud 9

WooCommerce eCommerce dashboard with customer portal, vendor portal, order management, reward points and visitor analytics. Free, no license needed.

Dokan Vendor Dashboard vs Portal Cloud 9