Cory

<p><strong>Easy Feedback</strong> adds a feedback form to the bottom of every page on your site. It requests user feedback about issues with the current page.</p>
<p><strong>The form asks for three things from the user:</strong></p>
<ul>
<li>What the user was doing</li>
<li>What went wrong</li>
<li>Their email address (optional)</li>
</ul>
<p>The form appears only on the <code>pages</code> post-type, and does <em>not</em> appear on archive pages.</p>
<h3>Customizations</h3>
<p><strong>These elements are customizable via the menu at <code>Settings > Easy Feedback</code>:</strong></p>
<ul>
<li>The link text for toggling the form’s visibility</li>
<li>The form’s headline</li>
<li>The form’s description</li>
<li>The email address that receives form submissions</li>
</ul>
<p>The form is styled very minimally so that it (hopefully) blends in with your active theme. There are, however, several classes and IDs baked into the form, which you can target with custom CSS.</p>
<h3>Defaults</h3>
<ul>
<li><strong>Link to toggle form:</strong> <em>Something wrong with this page?</em></li>
<li><strong>Form Headline:</strong> <em>Help us improve</em></li>
<li><strong>Form description:</strong> <em>Thanks for helping us improve the site. Is there a typo? Something broken? Didn’t find something where you expected to? Let us know. We’ll use your feedback to improve this page, and the site overall.</em></li>
<li><strong>Email Address:</strong> The site’s admin email</li>
</ul>
<h3>Acknowledgements</h3>
<p>The default form language was inspired by the fine folks who run the web at <a href="http://csumb.edu" rel="nofollow ugc">California State University Monterey Bay</a>, who were in turn inspired by the <a href="http://gov.uk" rel="nofollow ugc">government of the United Kingdom</a>.</p>


Easy Feedback

A simple feedback form for WordPress pages.

Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

Easy Feedback vs WP Customer Feedback