paxmanpwnz

<p>ET allows your users to submit their support tickets for a product/problem/etc via modified native comment form, to be displayed on a predefined  blog page. The fields that can be posted are: ticket summay and ticket description. Administrator can then  approve ticket and set its type (Bug, Enhancement, Feature request, Patch), Status (Open, Assigned, Won’t fix, Closed)  and Priority (Low, Medium, High). This plugin uses custom post type functionality, for providing clean and simple<br />
 interface for editing, even by Quick Edit. For displaying submitted data, a new page with a custom page template must be created;  an example is enclosed. For deterring spam, all data that are submitted by users who are not administrators,   get verified by Akismet and reCaptcha, if present and activated. Should you wan’t to use your own submit form,<br />
  a sample how to do so is provided.</p>


Easy Tickets

Plugin that enables simple support ticket system.

en0x

<p>The idea was it to create a Ticket System completely for the Front-End, and that’s the result!<br />
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page.<br />
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.</p>
<h4>Demo</h4>
<p><a href="http://demo.en0x.de" rel="nofollow ugc">Right here</a></p>
<h4>GitHub</h4>
<p><a href="https://github.com/en00x/Simple-Ticket-System-WordPress" rel="nofollow ugc">This Plugin on Github</a></p>
<h4>Key features</h4>
<ul>
<li>Completely for the Front-End.</li>
<li>Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.</li>
<li>E-Mail Notification</li>
<li>To every ticket you get a link so you can check your ticket and also write with the support like a chat.</li>
<li>Normal users can take, edit their own and adopt tickets. They also can add appointments.</li>
<li>Admin users can edit all tickets and allocate tickets to other users.</li>
<li>You can add notes and solutions to every ticket.</li>
<li>You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.</li>
<li>Datepicker Field</li>
<li>Under “New Tickets” the tickets automatically reload every 30 seconds.</li>
</ul>
<h3>Languages and Localization?</h3>
<p>The plugin currently comes with the following translations:<br />
English, German</p>


Support Ticket System

Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.

Easy Tickets vs Support Ticket System